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Acer TravelMate C110 Service Manual

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See also: User Manual , Manual
TravelMate C110
Service Guide
Service guide files and updates are available
on the CSD web; for more information,
please refer to
http://csd.acer.com.tw
49.46Z01.002
PART NO.:
PRINTED IN TAIWAN

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Summary of Contents for Acer TravelMate C110

  • Page 1 TravelMate C110 Service Guide Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw 49.46Z01.002 PART NO.: PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Travelmate C110 service guide. Date Chapter Updates TravelMate C110...
  • Page 3 Copyright Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that Screen messages appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 6 TravelMate C110...

  • Page 7: Table Of Contents

    Table of Contents Chapter1 System Specifications Features ............1 System Block Diagram .
  • Page 8 Table of Contents Removing the Speaker ........61 Removing the Touch Pad Module .

  • Page 9: System Specifications

    Chapter 1 System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ® ® Intel ultra low-voltage Pentium M processor up to 900MHz CPU with on-die 1MB cache. CPU is lower power, fully static and with SMI feature.
  • Page 10 84-/85-/88-key international language keyboards Ergonomically-centered touchpad pointing device with scroll function I/O Ports One type II CardBus PC Card slot Acer 100 pins standard docking connector One RJ-45 jack for 10/100BaseT LAN One RJ-11 data/fax modem jack One DC-in jack (AC adapter)

  • Page 11: System Block Diagram

    System Block Diagram PIV Banias PIV Banias CLOCK CLOCK Generator Generator 900MHz/1GHz 900MHz/1GHz ICS950813CG ICS950813CG uFCBGA uFCBGA HOST BUS HOST BUS 100 MHz 100 MHz DDR 266 DDR 266 DRAM DRAM DRAM Montara-GM Montara-GM Socket *2 Socket *2 Socket *2 Hub I/F Hub I/F CARDBUS...

  • Page 12: Board Layout

    Board Layout Top View 4 5 6 8 9 10 11 AC adapter connector Line-in port LCD cover switch connector Line-out port VGA port Memory slot 1 RJ11 and RJ45 connectors Please refer to below for SW settings LCD coaxial cable connector RTC battery connector LED/Inverter board connector Debug purpose only...

  • Page 13: Bottom View

    Bottom View Memory slot (DM2) ICH-4 (South Bridge) MiniPCI wireless module connector Power switch Modem cable connector Chapter 1...

  • Page 14: Outlook View

    Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front View Item Description Two-way latch Use to latch the LCD screen in both normal mode and tablet mode. Display screen Also called LCD (liquid-crystal display), diplays computer output.
  • Page 15 Item Description Page down buttons Use to scroll one page down in tablet mode. This button can also be used to emulate the Tab button by first pressing the Fn button and then this button. This button can be configured by the user.

  • Page 16: Left Panel

    Left Panel Item Description Screen Support Supports the LCD screen, press and release before switching from PC mode to tablet mode and vice versa. Power jack Connects to an AC adapter Hard disk bay Houses the computer’s hard disk (secured by a screw). TravelMate C110...

  • Page 17: Right Panel

    Right Panel Item Description EMR Stylus Electormagnetic resonance (EMR) stylus that is used to input data in tablet mode. Use only an EMR-compatible stylus to input data on the screen. PC Card eject button Ejects the PC Card from the slot. PC Card slot Accepts one Type II 16-bit PC Card or 32-bit CardBus PC Card.

  • Page 18: Rear Panel

    Rear Panel Item Description Security keylock Connects to a Kensington-compatible computer security lock. Port replicator Connects to the EasyPort port replicator for one-step connection and disconnection of external devices. Modem jack Connects to a phone line. Network jack Connects to an Ethernet 10/100-based network External display port Connects to a display device (e.g., external monitor, LCD projector) and displays up to 16M colors at 1024x768 resolution.

  • Page 19: Bottom Panel

    Bottom Panel Item Description Memory compartment Houses the computer’s main memory. Battery lock/unlock latch Locks and unlocks the battery bay. Battery release latch Unlatches the battery to remove the battery pack. Battery bay Houses the computer’s battery pack. Hard disk anti-shock protection Protects your hard disk against accidental shock and vibration.

  • Page 20: Indicators

    Indicators The computer has seven easy-to-read status icons on the right of the display screen. The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Icon Function Description...

  • Page 21: Launch Keys

    Launch Keys Located at the top of the keyboard are four launch keys used to launch frequently used applications The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Function Description This button is user-programmable.

  • Page 22: Lock Keys

    Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a (Fn-F11) calculator (complete with the arithmetic operators +, -, *, and /).

  • Page 23: Embedded Numeric Keypad

    Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Num Lock On Num Lock Off...

  • Page 24: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows logo key Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) + M (Undoes Minimize All)

  • Page 25: Hot Keys

    Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Function...
  • Page 26 Hot Key Icon Function Description Brightness down Decreases the screen brightness. TravelMate C110...

  • Page 27: Hardware Specifications And Configurations

    CPU package uFC-BGA package CPU core voltage 1.004V/0.844V CPU I/O voltage 1.05V BIOS Item Specification BIOS vendor Acer BIOS Version R01-A0x BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package 32-pin TSOP Supported protocols ACPI 1.0b/2.0, SMBIOS 2.3.1, IEEE 1394 1.0, IrDA V1.0, PCI 2.2, PnP BIOS 1.0a, Intel AC 97 CNR specification, USB specification 1.1/2.0, PC...
  • Page 28 Memory Combinations Slot 1 Slot 2 Total Memory 64 MB 0 MB 64 MB 0 MB 64MB 64 MB 64 MB 64 MB 128 MB 128 MB 0 MB 128 MB 0 MB 128 MB 128 MB 128 MB 128 MB 256 MB 256 MB 0 MB...
  • Page 29 Modem Interface Item Specification Module Ambit T60M283.10 MDC Ambit T60M665.00 Fax modem data baud rate (bps) 14.4K 14.4K Data modem data baud rate (bps) Supports modem protocol V.92 MDC BLUETOOTH/MODEM COMBO MODULE Modem connector type RJ11 RJ11 Modem connector location Rear side Rear side Hard Disk Drive Interface...
  • Page 30 CD-ROM (6X) Interface Item Specification Vendor & model Name AOpen SC-924U Performance specification With CD Diskette Transfer rate (KB/sec) Sustained: Max 900KBytes/sec Disc data capacity 12cm Disc: 540MBytes (Mode 1), 630MBytes (Mode 2) 8cm Disc: 180MBytes (Mode 1), 210MBytes (Mode 2) Interface USB1.1 Applicable disc format...
  • Page 31 Video Memory Item Specification Fixed or upgradeable Fixed Video memory size 8 MB Video Resolutions Mode (for both LCD and CRT) 8 bits 16 bits 24 bits Resolution (256 colors) (High color) (True color) 640x480 720x480 800x600 848x480 1024x768 1280x1024 (CRT only) 2048x768 (CRT only) USB Port Item...
  • Page 32 System Board Major Chips Item Controller System core logic 855-GM Super I/O controller ICH4-M Audio controller CS4299-XQ Video controller 855-GM Hard disk drive controller ICH4-M Keyboard controller Mitsubishi M38857 ICH4-M Keyboard Item Specification Keyboard controller Mitsubishi M38857 Keyboard vendor & model name Darfon A5001 (84) / A500G (85) / A500J (88) Total number of keypads 84/85/88-key...
  • Page 33 DC-AC LCD Inverter Item Specification Vendor & model name Ambit T62l227.00 Input supply voltage (V) LCDBATOUT 8.5V ~ 21V Input signal voltage Front Panel Back: 2.0 ~ 3.6V=ON, -0.3 ~ 0.8=OFF# Output current (mA) Min.: 0.6 +/- 0.6 (mA) Max.: 5.3 +/- 0.3 (mA) Environmental Specifications Ambient operating temperature 0 ~ 50 degree C...
  • Page 34 Electronic Stylus Item Specification Operating humidity +20 ~ +80% (no condensation) Storage humidity +20 ~ +80% (no condensation) Digitizer Unit Item Specification Vendor WACOM Model number SU-001-01 Supply voltage -0.3 ~ +4.0 V Input voltage of signals -0.3 ~ Supply voltage +0.3 V High level output currency -5 mA Low level output currency...
  • Page 35 AC/DC Adapter Item Specification Electrostatic discharge (ESD) +/-4KV (at air discharge, no allowed errors.) +/-8KV (at air discharge, restart & damage errors are not allowed) +/-15KV (at air discharge, restart & damage errors are not allowed) +/-4KV (at contact discharge, no allowed errors.) +/-6KV (at contact discharge, restart &...
  • Page 36 Environmental Requirements Item Specification Non-operating 20% to 90% RH, non-condensing (storage package) Vibration Operating (unpacked) 5 ~ 25.6Hz: 0.38mm (peak to peak) 25.6 ~ 250Hz: 0.5G Non-operating (unpacked) 5 ~ 27.1Hz: 0.6G 27.1Hz ~ 50Hz: 0.4mm (peak to peak) 50 ~ 500Hz: 2.0G Non-operating (packed) 5 ~ 62.6Hz: 0.51mm (peak to peak) 62.6 ~ 500Hz: 4G...
  • Page 37 Primary IDE channel 0274-0277 ISAPNP Read Data Port 0279-0279 ISAPNP Read Data Port 02C8-02CF Motherboard resources 02F8-02FF Acer Laptop Fast Infrared port 03B0-03BB Silicon Motion Lynx3DM 03C0-03DF Silicon Motion Lynx3DM 03F6-03F6 Primary IDE channel 03F8-03FF Wacom Serial Pen HID Tablet...
  • Page 38 IRQ Assignment Map Interrupt Channel Function IRQ0 System timer IRQ1 Keyboard IRQ2 Cascade IRQ3 FIR (Serial port) IRQ4 Reserved for Serial port 2 IRQ5 Reserved for PCMCIA R2 card IRQ6 COM1 (Serial port) for Digitizer IRQ7 LPT (Parallel port) IRQ8 CMOS/RTC IRQ9 SCI IRQ used by ACPI bus...

  • Page 39: System Utilities

    VGA BIOS Version XXXX KBC Version: 02.13.29 Serial Number 12345678901234567 Asset Tag Number Product Name TravelMate C110 Manufacture Name Acer UUID Number c9862ee0-11df-11d6-b30b-ddbbbf201d3f F1 Help Select Item F5/F6 Change Values F9 Setup Defaults  Esc Exit Select Menu Enter Select >Sub Menu F10 Save and Exit...

  • Page 40: System Information

    VGA BIOS Version XXXX KBC Version: 02.13.29 Serial Number 12345678901234567 Asset Tag Number Product Name TravelMate C110 Manufacture Name Acer UUID Number c9862ee0-11df-11d6-b30b-ddbbbf201d3f F1 Help Select Item F5/F6 Change Values F9 Setup Defaults  Esc Exit Select Menu Enter Select >Sub Menu F10 Save and Exit NOTE: The screen above is a sample and may not reflect the actual data on your computer.

  • Page 41: Main System Settings

    Main System Settings The Main System Settings screen allows you to set the system date and time. PhoenixBIOS Setup Utility Information Main Advanced Security Power Boot Exit System Time: [12:00:00] Item Specific Help System Date: [01/01/2002] <Tab>,<Shift-Tab>,or Boot Display [Auto] <Enter>selects field Screen Expansion [Enabled...
  • Page 42 Parameter Description Startup Screen Display OEM logo picture screen during boot up. Options: Enable or Disable Help: Enable to show the graphic picture screen on boot up. Boot on LAN Options: Enable or Disable. Help: When set to enabled, system will boot on LAN. Notice: Need to restart system for enabling Boot-on-LAN function.

  • Page 43: Advanced System Settings

    Advanced System Settings The Startup Configuration screen contains parameter values that define how your computer behaves on system startup. PhoenixBIOS Setup Utility Information Main Advanced Security Power Boot Exit Item Specific Help >IDE Primary Master [HITACHI_DK23EA-60] >I/O Device Configuration IDE Primary Master Drive.

  • Page 44: Ide Primary Master

    IDE Primary Master The IDE Primary Master sub-menu contains parameters related to the primary hard disk. CAUTION: The parameters in this screen are for the advanced users only. Typically, you do not need to change the values in this screen. The default setting of Auto optimizes all the settings for your hard disk.

  • Page 45: I/O Device Configuration

    I/O Device Configuration The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The I/O Device Configuration screen assigns resources to basic computer communication hardware. PhoenixBIOS Setup Utility Advanced I/O Device Configuration...
  • Page 46 Parameter Description Options Interrupt Sets the IRQ of the Com operation. IRQ3, IRQ4 Help: Set the base I/O address for serial port A. DMA Channel Sets a DMA channel for the printer to operate in ECP DMA1 or DMA3 mode. This parameter is enabled only if operation mode is set to ECP.

  • Page 47: System Security

    System Security The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Security Information Main Advanced Boot Exit Item Specific Help Set Supervisor Password [Enter] Set User Password [Enter] Supervisor password controls the access to Password on boot [Enter]...
  • Page 48 Setting a Password Follow these steps: Use the cursor keys to highlight a Password parameter (Setup, Power-on or Hard Disk) and press key. The password box appears: Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9). IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

  • Page 49: Boot Options

    Boot Options Users can press F12 during POST to enter the Boot Options Menu. In this menu users can change boot device without entering BIOS SETUP utility. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Removable Devices +Hard Drive Keys used to view or CD-ROM Drive...

  • Page 50: Exit Setup

    Exit Setup This menu contains exit options. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Exit System Setup and Save Changes save your changes to CMOS.

  • Page 51: Multi-Boot Menu

    Multi-Boot Menu Users can press F12 during POST to enter the Multi Boot Selection Menu. In this menu users can change boot device without entering BIOS SETUP utility. Boot Menu Removeable Devices +Hard Drive CD-ROM Drive D2D Recovery* <Enter Setup> NOTE: * If D2D Recovery function is not available, then this item will be disappeared NOTE: ** If users disable the “Boot from LAN”...
  • Page 52 Setting a Password Follow these steps: Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on, Hard Disk, or Resume) and press the key. The password box appears: Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9). IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

  • Page 53: Load Default Settings

    You have three chances to enter a password. If you successfully entered the password, the system starts Windows. If you fail to enter the password correctly after three tries, the system hangs. To change a password, follow the same steps used to set a password. To remove a password, follow the same steps used to set a password, except type nothing in the password boxes.

  • Page 54: Bios Flash Utility

    NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use IFlash utility. System Utility Diskette This utility diskette is for the Acer TravelMate C110 notebook machine. You ca a n find the utility in Service CD ki i t. It provides the following functions :...

  • Page 55: Running Pqa Diagnostics Program

    Running PQA Diagnostics Program Vx_x xx-xx-xx Result Diag Option SysInfo Exit Press to move around the main menu. Press to enable the selected option. The main options are Diag, Result, SysInfo, Option and Exit. The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu.
  • Page 56 The screen below appears if you select Multi Test. Vx_x xx-xx-xx Vx_x xx-xx-xx Diag Result Option SysInfo Exit Result Diag Option SysInfo Exit Diag Diag TEST TEST MULTI TEST Multi TEST FULL TEST QUICK TEST TEST COUNT VALUE (1...9999) 1 Specify the desired number of tests and press After you specify the number of tests to perform, the screen shows a list of test items (see below).

  • Page 57: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screw driver Phillips screw driver Tweezers...

  • Page 58: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 59: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 60 Screw List Item Description Screw M2.5 X L6 (Black) Screw M3 X L4 (Silver) Screw M2 X L4 ((Black) Screw M2 X L4 (Silver) Screw M2 X L4.5 (Golden) Hex Screw (Silver) Screw M2 X L4 (Black) Screw M2 X L2 (Silver) TravelMate C110...

  • Page 61: Removing The Battery Pack

    Removing the Battery Pack Push the battery lock latch forward to unlock the battery. Push the battery release latch to release the battery. Remove the battery. Chapter 3...

  • Page 62: Removing The Wireless Lan Module

    Removing the Wireless LAN Module See “Removing the Battery Pack” on page 53 First remove the two screws as shown here, and then lift the DIMM cover up. Detach the gray and black RF cables from the wireless LAN module. Push the two latches on both sides of the socket to release the wireless LAN module.

  • Page 63: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module See “Removing the Battery Pack” on page 53 Remove the screw of the HDD cover, then remove the HDD cover. Pull and slide out the HDD module from its bay. Disassembling the Hard Disk Drive Module See “Removing the Battery Pack”...

  • Page 64: Disassembling The Main Unit

    Disassembling the Main Unit Removing the Middle Covers See “Removing the Battery Pack” on page 53 First, push outward the middle cover as shown here, and then detach the other middle cover on the rear of the unit. Removing the Keyboard See “Removing the Battery Pack”...

  • Page 65: Removing The Dimm Upper Plate

    Removing the DIMM Upper Plate See “Removing the Battery Pack” on page 53 See “Removing the Middle Covers” on page 56 See “” on page 56 Remove the two screws, and then detach the DIMM upper plate from the heat sink plate. Removing the Internal Memory Module See “Removing the Battery Pack”...

  • Page 66: Removing The Lcd Module

    Disconnect the modem cable and the bluetooth cable from the modem board, and then Removing the LCD Module See “Removing the Battery Pack” on page 53 See “Removing the Middle Covers” on page 56 See “” on page 56 Remove the two screws as shown here, and then disconnect the LCD coaxial cable from the main board. Disconnect the inverter cable from the main board Pull up the two RF cables with the tweezers gently.
  • Page 67 NOTE: We would like to hightlight the correct way to rotate the LCD module here. Please note that the LCD module can only be rotated at 180 degrees. Rotating the LCD module in the wrong direction may cause the damage to the cables. Pressing the two LCD support knobs inward, rotate the LCD module clockwise at 180 degrees.

  • Page 68: Separating The Upper Case From The Lower Case

    Separating the Upper Case from the Lower Case See “Removing the Battery Pack” on page 53 See “Removing the Middle Covers” on page 56 See “” on page 56 See “.” on page 58 Disconnect the RTC battery cable and the speaker cable from the main board. Disconnect the touch pad cable and the cover switch cablefrom the main board with a plastic flat screwdriver.

  • Page 69: Removing The Rtc Battery

    Separate the upper case from the lower case. Removing the RTC Battery See “Removing the Battery Pack” on page 53 See “Removing the Middle Covers” on page 56 See “” on page 56 See “.” on page 58 See “Separating the Upper Case from the Lower Case” on page 60 Remove the tape and then detach the RTC battery from the upper case carefully.

  • Page 70: Removing The Touch Pad Module

    Removing the Touch Pad Module See “Removing the Battery Pack” on page 53 See “Removing the Middle Covers” on page 56 See “” on page 56 See “.” on page 58 See “Separating the Upper Case from the Lower Case” on page 60 First release the latches in the way as shown here.

  • Page 71: Removing The Lcd Support Knobs

    Removing the LCD Support Knobs See “Removing the Battery Pack” on page 53 See “Removing the Middle Covers” on page 56 See “” on page 56 See “.” on page 58 See “Separating the Upper Case from the Lower Case” on page 60 Remove the two screws as shown, and then use a plastic flat screwdriver to help remove the left and right LCD support knobs consecutively Chapter 3...

  • Page 72: Removing The Main Board

    Removing the Main Board See “Removing the Battery Pack” on page 53 See “Removing the Middle Covers” on page 56 See “” on page 56 See “.” on page 58 See “Separating the Upper Case from the Lower Case” on page 60 Remove the four screws as shown below, and then remove the main board from the lower case with caution..

  • Page 73: Removing The Pcmcia Socket

    Removing the PCMCIA Socket See “Removing the Battery Pack” on page 53 See “Removing the Middle Covers” on page 56 See “” on page 56 See “.” on page 58 See “Separating the Upper Case from the Lower Case” on page 60 See “Removing the Main Board”...

  • Page 74: Disassembling The Lcd Module

    Disassembling the LCD Module Removing the LCD Bezel See “Removing the Battery Pack” on page 53 See “Removing the Middle Covers” on page 56 See “” on page 56 See “.” on page 58 Remove the stylus and the two video capture kit covers. Remove the three LCD screw cushions and then the three screws on the LCD bezel..

  • Page 75: Removing The Lcd Hinges With The Center Hinge

    Removing the LCD Hinges with the Center Hinge See “Removing the Battery Pack” on page 53 See “Removing the Middle Covers” on page 56 See “” on page 56 See “.” on page 58 See “Removing the LCD Bezel” on page 66 Pull the cables out from the center hinge, remove the two screws, push the cables out through the center hinge and then remove the LCD hinges together with the center hinge from the LCD panel.

  • Page 76: Removing The Main And Auxiliary Antenna

    Removing the Main and Auxiliary Antenna See “Removing the Battery Pack” on page 53 See “Removing the Middle Covers” on page 56 See “” on page 56 See “.” on page 58 See “Removing the LCD Bezel” on page 66 Remove the one silver screw and the other two silver screws as shown below.

  • Page 77: Removing The Sensor Board

    Remove the tape, disconnect the coaxial cable, and then remove the coaxial cable from the LCD carefully. Removing the Sensor Board See “Removing the Battery Pack” on page 53 See “Removing the Middle Covers” on page 56 See “” on page 56 See “.”...
  • Page 78 TravelMate C110...

  • Page 79: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 80: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 81: Keyboard Or Auxiliary Input Device Check

    Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test.
  • Page 82 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 83: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 84: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 85: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error 3. IDE Secondary Channel Master Drive Error Memory Error at XXXX:XXXX:XXXXh (R:XXXXh, W:XXXXh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error...
  • Page 86 Error Message List Error Messages FRU/Action in Sequence Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration Run “Load Default Settings” in BIOS Setup Utility. used RTC battery System board...
  • Page 87 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is Power source (battery pack and power adapter). See “Power blank. System Check” on page 73. Ensure every connector is connected tightly and correctly. Reconnect the DIMM.

  • Page 88: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD is too dark Reconnect the LCD connectors. LCD brightness cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
  • Page 89 PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from Enter BIOS Setup Utility to execute “Load Default Settings, then actual size.
  • Page 90 Power Management-Related Symptoms Symptom / Error Action in Sequence System hangs intermittently. See “Thermal Utility” on page 46. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the Enter BIOS Setup Utility to execute “Load Default Settings”, then installed devices.

  • Page 91: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 92: Undetermined Problems

    System Check” on page 73): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 93: Index Of Aflash Bios Error Message

    Index of AFlash BIOS Error Message Error Message Action in Sequence Hardware Error See “System Diagnostic Diskette” on page 46 VPD Checksum Error Reboot the system and then retest with this diskette. BIOS Update Program Error Turn off the power and restart the system. System Error Make sure this AFlash BIOS diskette for this model.

  • Page 94: Index Of Pqa Diagnostic Error Code, Message

    Index of PQA Diagnostic Error Code, Message Error Code Message Action in Sequence 16XXX Backup battery error Backup battery 01XXX CPU or main board error Reload BIOS default setting. System board 02XXX Memory error DIMM System board 03XXX Keyboard error Reset Keyboard Keyboard System board...

  • Page 95: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View MDC1 RJ1 LCD1 CSW1 CRT1 CPU1 DOCK1 INV1 DCIN1 USB1 HDD1 USB2 1394 TPAD1 LIN1 BAT1 SPK1 RTC1 CBUS2 MIC1 PCB 02225-SB DCIN1 AC adapter connector LIN1 Line-in port CSW1 LCD cover switch connector Line-out port CRT1 VGA port...

  • Page 96: Sw1 Settings

    SW1 Settings Setting Switch 1 Disable password check OFF*: Enable password check Switch 2 Enable BootBlock Erasable OFF*: Disable BootBlock Erasable NOTE: *: Default setting TravelMate C110...

  • Page 97: Bottom View

    Bottom View MINI1 TRING1 PWRSW1 Memory slot ICH-4 (I/O controller) MINI1 MiniPCI wireless module connector PWRSW1 Power switch TRING1 Modem cable connector Chapter 5...
  • Page 98 TravelMate C110...

  • Page 99: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 100: Exploded Diagram

    Exploded Diagram TravelMate C110...
  • Page 101 Picture Partname Description Memory MEMORY SODIMM 128MB PC133 SODIMM 128M W17128A4NC8602A STYLUS STYLUS ASSY SLIM PEN MP-200-00B WACOM STYLUS STYLUS PEN UP-714E-36A WACOM LCD MODULE 10.4” TOSHIBA ASSY HYDIS LCD W/ANTENNA LCD 10.4” XGA TOSHIBA ASSY PROTECT LCD MODULE LTM10C321K V01 W/PROTECT BARBET Cables POWER CORD 125V 3PIN...
  • Page 102 Picture Partname Description INVERTER CABLE CABLE INVERTER A1+ LCD COAXIAL CABLE CABLE LCD COAXIAL MODEM CABLE CABLE RJ11 COVER SWITCH CABLE CABLE COVER SWITCH Microphone MICROPHONE / SWITCH SENSOR CABLE LATCH SENSOR SWITCH CABLE Case/Cover/Bracket Assembly DIMM COVER W/SCREW ASSEMBLY DIMM COVER LOW LOWER CASE W/IO RUBBER ASSY LOWER CASE A1 PLUS COVER &...
  • Page 103 Picture Partname Description REAR MIDDLE COVER SMALL COVER MIDDLE SMALL FRONT MIDDLE COVER BIG COVER MIDDLE BIG UPPER CASE W/COVER SWITCH ASSEMBLY UPPER CASE A1 CABLE & RTC BATTERY & SPEAKER PLUS & SUPPORT KNOB LEFT & RIGHT W/O TOUCHPAD MODULE TOUCH PAD COVER ASSEMBLY TOUCH PAD COVER HDD COVER...
  • Page 104 Picture Partname Description LCD PANEL W/CAMERA RUBBER & ASSEMBLY PANEL A1+ HINGE ASSY & LOGO & RUBBER FOOT HINGE ASSEMBLY ASSEMBLY HINGE TM 100 LCD BEZEL W/ICON LABEL & LATCH ASSY BEZEL A1 PLUS & NAME PLATE & WARNING LABEL LCD LATCH ASSEMBLY LCD LATCH FRONT COVER...
  • Page 105 Picture Partname Description WIRELESS LAN BOARD 802.11B LAN WIRELESS INTEL 2100 802.11B INTEL 2100 (MINI PCI) WIRELESS LAN BOARD 802.11A/B INTEL 2100 (MINI PCI) TOUCHPAD BOARD SYNAPTIC TOUCHPAD SYNAPTICS/TM41P- BUTTON BOARD BARBET (TM C100) BUTTON BOARD INVERTER BOARD & BUTTON INVERTER 10.4”...
  • Page 106 Picture Partname Description Keyboard KEYBOARD 84KEY DARFON NSK- KB DF/NSK-A5002 TAIWAN(84) A5002 TAIWAN KEYBOARD DARFON NSK-A5201 US KB DARFON NSK-A5201 US SPEAKER SPEAKER SPEAKER W/CABLE A1+ Heatsink CPU HEATSINK ASSY CPU HEAT PLATE A1+ DIMM PLATE UPPER W/SCREW ASSEMBLY DIMM UPPER PLATE HDD/Hard Disk Drive HDD 60G HITACHI DK23EA-60 HDD 60G/HITACHI DK23EA-60...
  • Page 107 Picture Partname Description COMBO Drive COMBO 24X 1394 AOPEN ESV-189I COMBO 1394 24X ESV-189I W/ W/LOGO LOGO Communication Module BLUETOOTH ANTENNA ANTENNA BLUETOOTH FOR A1 PLUS WIRELESS ANTENNA ASSEMBLY ASSY 802.11A/B ANTENNA A1 802.11A/B PLUS WIRELESS ANTENNA PACK B Digitizer DIGITIZER WACOM SU-001-A01 ASSY DIGITIZER SU-001- A01TM100...
  • Page 108 Picture Partname Description CARDBUS DUMMY CARD TM C100 CARDBUS DUMMY CARD TM C100 CAMERA RUBBER RUBBER CAMERA A1 Screws SCREW SCRW HEX NUT W/WASHER #4 NI BT SCREW SCREW DIMM COVER STEEL NAGANO-1 SCREW SCREW M2X4(BLACK) SCREW SCREW M2.5*X4L (NYLOCK) BLACK ZN SCREW SCREW M2.5X6...

  • Page 109: Appendix A Model Definition And Configuration

    Appendix A Model Definition and Configuration Model Number Definitions Model Memory CD/DVD Battery Number 110T 10.4” XGA PM 900 256MB 30GB 24x CD-ROM 1x Li-Ion 110T 10.4” XGA PM 900 6256MB 30GB 24x CD-ROM 1x Li-Ion 110T 10.4” XGA PM 900 256MB 30GB 24x CD-ROM...
  • Page 110 TravelMate C110...

  • Page 111: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing depatment. All of it’s system functions are tested under Windows XP environment. Refer to the following list of components, adapter cards and peripherals which have passed this test.

  • Page 112: Microsoft Windows Xp Environment Test

    Microsoft Windows XP Environment Test Item Specifications Processor Banias 900MHz Banias 800MHz 10.4” Toshiba Har Disk Drive Hitachi 60GB Fujitsu 40GB Memory Infineon 512MB DDR Nanya 256MB DDR Keyboard US(84) Battery Sanyo(Li) Adapter ADT 3P 50W PA 1600-06AC Inverter Ambit Touchpad Synaptics Modem...
  • Page 113 Olicom Token Ring GoCard OC-3221 I/O Peripherals I/O Display‘ Acer 211c 21” ViewSonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” 9514-B03 Compaq Color Monitor V70 NET Color Monitor 20” Mozo 17” TFT LCD (DVI) I/O - Projector...
  • Page 114 Item Specifications I/O - USB Storage Drive Logitec CDRW + DVDROM combo USB interface Iomega USB Zip 250MB Argosy Ultra slim CDRW (usb 2.0) Plextor Burn-Proof CDRW (usb 2.0) PX-S88TU Fujitsu MO-1300 1.3G (usb 2.0) Fujitsu 20G HDD (usb 2.0) t4988618913874 Sony DVDROM (usb 2.0) IO-Data DVDROM (usb 2.0) IBM 32MB USB Memory Key...

  • Page 115: Appendix C Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 116 TravelMate C110...

  • Page 117: Index

    Index I/O voltage 19 package 19 type 19 AC Adapter 26 ACPI 1.0a 19 AFLASH Utility 46 DIMM 19 APM 1.2 19 Combinations 20 Audio 22, 24 package 19 Speed 19 voltage 19 Battery 24 Disassembly Battery Pack 53 Battery Pack 53 battery pack LCD Module 58 Machine 49...
  • Page 118 I/O Address Map 28 Panel 6 Indicators 12 Bottom 11 left 6 Intermittent Problems 83 Rear 9 IrDA 23 right 9 IRQ Assignment Map 30 parallel port setting in BIOS Utility 37, 38 Password Setting Jumper and Connector Locations 87 Hard Disk Password 44 Top View 87 Power-On Password 44...
  • Page 119 touchpad USB 23 hotkey 17 utility Touchpad Check 75 BIOS 31–45 TouchPad Module Removing 62 Troubleshooting 71 Video 22, 23 Resolutions 23 Video controller 24 Undetermined Problems 84 Index...
  • Page 120 TravelMate C110...

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