Sanyo 4700 - SCP Cell Phone User Manual page 70

Troubleshooting
If you're having trouble using the Sprint PCS Wireless Web
Browser, use the following troubleshooting guide:
You can't escape from a particular site.
Problem
Go to the Sprint PCS Wireless Web home
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page by using the Navigation key to highlight the Home
softkey, then press .
You continue to receive errors when using a
Problem
certain site.
Try again later. Sites are sometimes
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temporarily inaccessible due to high traffic volume. If the
problem persists, there may be a problem with the site.
The Browser appears to be malfunctioning or
Problem
stops responding.
Reset the Browser by going to the
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Browser Menu and selecting the "Restart" option. If that
doesn't work, turn your phone off then on again. If that also
fails, try removing the battery and then replacing it.
If none of these solutions work, please contact Sprint PCS
Customer Care.
An error message says that my phone is not yet
Problem
registered for Sprint PCS Wireless Web services.
Sprint PCS Wireless Web services can
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take longer to activate than voice services. Please try again
later. If the problem persists for more than one day, please
contact Sprint PCS Customer Care.
Section 15
130 Experiencing Sprint PCS Wireless Web
The message "Service Not Available" appears.
Problem
Your phone can't acquire a signal or you
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are in an area that does not yet support Sprint PCS
Wireless Web services. If possible, try to find an area that
supports Sprint PCS Wireless Web services. If you continue to
receive this message, please contact Sprint PCS
Customer Care.
The message "Data Server Unavailable" appears.
Problem
Sprint PCS Wireless Web services are
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temporarily unavailable. Please try again later. If this
problem persists, contact Sprint PCS Customer Care.
The message "IP Address Missing" appears.
Problem
Your phone's factory settings have been
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altered. Please contact Sprint PCS Customer Care for
assistance.
Experiencing Sprint PCS Wireless Web 131
Section 15