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Acer Aspire 9110 Service Manual

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Download this manual See also: User Manual
Aspire 9110/9120 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer Aspire 9110

  • Page 1 Aspire 9110/9120 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Aspire 9110 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: System Specifications

    Up to 2GB of DDR2 533/677 MHz memory, upgradeable to 4GB using two soDIMM moules (dual- channel support) Display and graphics 15.4” 200-nit WXGA Acer CrystalBrite high-brightness color TFT LCD, 1280 x 800 pixel resolution, 16 ms response time, supporting simultaneous multi-window viewing via Acer GridVista 16:10 viewing ratio ® ®...

  • Page 8: Storage Subsystem

    ® Two front-access switches: WLAN LED and Bluetooth LED-switches (for selected models) Communication Acer Video Conference, featuring Voice and Video over Internet Protocol (VVoIP) support via Acer OrbiCam and optional Acer Bluetooth VoIP phone Acer OrbiCam 1.3 megapixel CMOS camera, featuring:...
  • Page 9 I/O Ports ExpressCard /34 slot PC Card slot (one Type II) 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) Four USB 2.0 ports IEEE 1394 port Consumer infrared (CIR) port Fast infrared (FIR) port External display (VGA) port AV-in port RF-in Jack S-Video/TV-out (NTSC/PAL) port Headphones/speaker/line-out jack with S/PDIF support Microphone-in jack Line-in jack...
  • Page 10 System Block Diagram Chapter 1...

  • Page 11: Board Layout

    Board Layout Top View PCMCIA Socket Touchpad Left Button FIR Module Touchpad Up Button LCD Connector Touchpad Down Button Lid Switch Touchpad Right Button MDC Connector Touchpad Right Button JP38 Camera Connector JP43 SIM Card Connector Power Button Connector JP11 CD Player Board Connector Media Board Connector JP13...

  • Page 12: Bottom View

    Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get. JP30 Mini Card Connector JP22 DDRII so-Dimm Socket JP29 IEEE 1394 Connector JP21 DDRII so-Dimm Socket JP27 5-in-1 CardReader Socket JP20 Subwoofer Connector...
  • Page 13 Jumper Settings Location Description Clear CMOS Password Chapter 1...

  • Page 14: Your Acer Notebook Tour

    4-way scroll button. Power indicator Indicates the computer’s power status. Battery indicator Indicates the computer’s battery status. TV/media/volume For use with Acer Arcade and other media buttons playing programs. Palmrest Comfortable support area for your hands when you use the computer.

  • Page 15: Closed Front View

    Microphone Internal microphone for sound recording. 3G button/indicator Enables/disables the 3G function. Indicates the status of 3G communication (for selected models). ® ® Bluetooth Enables/disables the Bluetooth function. communication button/ Indicates the status of Bluetooth indicator communication. Item Description Wireless Enables/disables the wireless function.

  • Page 16: Left View

    Left View Icon Item Description Icon Item Description Kensington lock slot Connects to a Kensington-compatible computer security lock. Ventilation slots Enable the computer to stay cool, even after prolonged use. Icon Item Description Two USB 2.0 ports Connects to USB 2.0 devices (e.g., USB mouse, USB camera).

  • Page 17: Right View

    Express Card/34 slot Accepts and ExpressCard/34 module Note: ExpressCards are third generation of PC cards, hot-swapable and smaller than previous PC Cards. Designed for both desktop and mobile use, ExpressCards use either USB 2.0 or a single lane PCI Express technology that provides 500 Mbytes/sec total throughput.

  • Page 18: Bottom Panel

    Icon Item Description Ethernet (RJ-45) Connects to an Ethernet 10/100/1000- based network (for selected models). Two USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). RF-in jack Accepts input signals from analog/digital TV-tuner devices. (manufacturing option). AV-in port Accepts input signals from audio/video (AV) devices (manufacturing option).

  • Page 19: Indicators

    Item Description Hard disk bay Houses the computer’s hard disk (secured with screws) Ventilation slots and Enable the computer to stay cool, even cooling fan after prolonged use. Note: Do not cover or obstruct the opening of the fan. Memory compartment Houses the computer’s main memory.
  • Page 20 " Press “ “ to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.

  • Page 21: Touchpad Basics

    Launch key Default application Acer Empowering Technology (user-programmable) Touchpad Basics The following teaches you how to use the touchpad: Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions.

  • Page 22: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock...

  • Page 23: Hot Keys

    To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hot Key Icon Function Description <Fn>+<F1> Hot key help Displays help on hot keys. <Fn>+<F2> Acer eSetting Launches the Acer eSettings in Acer eManager. <Fn>+<F3> Acer Launches the Acer ePowerManagement in Acer ePowerManagement eManager. Chapter 1...

  • Page 24: Special Key

    Hot Key Icon Function Description <Fn>+<F4> Sleep Puts the computer in Sleep mode. <Fn>+<F5> Display toggle Switches display output between the display screen, external monitor (if connected) and both. <Fn>+<F6> Screen blank Turns the display screen backlight off to save power. Press any key to return.
  • Page 25 Either directly press the < > symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.

  • Page 26: Acer Empowering Technology

    Help function. Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook.

  • Page 27: Acer Elock Management

    Acer eLock Management Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives to ensure that data can’t be stolen while your notebook is unattended. Chapter 1...

  • Page 28: Acer Eperformance Management

    Interfaces - includes serial ports, parallel port, infrared (IR), and Bletooth. To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting, until unlocked.

  • Page 29: Acer Erecovery Management

    Speed optimization - improves the usability and performance of your Windows XP system. Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD.

  • Page 30: Acer Esettings Management

    For more information, please refer to “Acer eRecovery Management” NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To...

  • Page 31: Acer Enet Management

    To access this utility, either click on the “Acer eNet Management” icon on your netebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up your PC.
  • Page 32 Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings.

  • Page 33: Acer Epower Management

    Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter mode) The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported.

  • Page 34: Battery Status

    For real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the window. For additional options, click “Settings” to: Set alarms. Re-load factory defaults. Select what actions will be taken when the cover is closed or the power button is pressed. View information about Acer ePower Management. Chapter 1...

  • Page 35: Acer Epresentation Management

    Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or project using the hot key: Fn + F5. If auto-detection hardware is implemented in the system, your system display will be automatically switched out when an external display is connected to the system.

  • Page 36: Acer Orbicam

    Acer OrbiCam The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD panel. The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant Messenger service.

  • Page 37: Rotating The Acer Orbicam

    Launching the Acer OrbiCam To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen. Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture windows window appears. Changing the Acer OrbiCam settings...
  • Page 38 Options Window, Preview Folder Camera Settings Basic settings: Click the Camera Settings icon on the bottom right corner of the capture display, then select Camera Settings from the pop-up menu. You can adjust the Video, Audio, and Zoom/ Face tracking options from this window. Camera Settings Camera Settings Video, Audio...

  • Page 39: Capturing Photos Or Videos

    Capturing photos or videos To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired angle, then click the Take a Picture or Record a Video button. The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display or play a preview of the photo/video clip.
  • Page 40 1. Click the left icon down arrow button, then select Single User or Multiple Users from the pop-up menu. For Single User Multiple multiple users, the face tracking feature automatically centers all the users’ face in the capture window, Users otherwise the utility centers the face of the user closest to the camera.
  • Page 41 NOTE: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen instructions in the VisageON to continue. NOTE: You may use video effects when using the camera for IM chat/video sessions or call conferences. Chapter 1...

  • Page 42: Using The System Utilities

    Extend my windows desktop onto this monitor Apply Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start>All Programs and click on Acer GridVista.

  • Page 43: Launch Manager

    NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Note: Note: Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access "Easy-launch buttons" on page 24 the Launch Manager by clicking on Start >...

  • Page 44: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type ® Intel Core Duo processor T2300/T2400/T2500/T2600 (2 MB L2 cache, 1.66/1.83/2/2.16 GHz, 667 MHz FSB) or higher Core logic ® Intel 945PM Express chipset+ICH7 CPU package Intel socketable 478pin Micro-BGA CPU core voltage 0.944~1.3V BIOS Item...
  • Page 45 Memory Combinations Slot 1 Slot 2 Total Memory 128MB 128MB 256MB 256MB 512MB 512MB 1024MB 1024MB 2048MB 2048MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 128MB 1024MB 1152MB 128MB 2048MB 2176MB 256MB 128MB 384MB 256MB 256MB 512MB 256MB 512MB 768MB 256MB...
  • Page 46 Modem Interface Item Specification Modem connector type RJ11 Modem connector location Left side Bluetooth Interface Item Specification Chipset Built-in ICH7-M Data throughput 723 bps (full speed data rate) Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). Interface USB 1.1 Connector type...
  • Page 47 Hard Disk Drive Interface Item DC Power Requirements Voltage 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% tolerance Combo Drive Interface Item Specification Vendor & model name DVD/CDRW HLDS GCC-4244N Performance Specification With CD Diskette With DVD Diskette Transfer rate (KB/sec) Sustained: Sustained: Max 3.6Mbytes/sec...
  • Page 48 Audio Interface Item Specification Audio Controller Realtek ALC833 (Audio amplifier Maxim MAX9755) Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 18 bit stereo full duplex Compatibility HD audio Interface; S/PDIF output for PCM or AC-3 content Sampling rate 1Hz resolution VSR (Variable Sampling Rate) Internal microphone Internal speaker / Quantity...
  • Page 49 Express Card Interface Item Specification PCMCIA controller Built-in ICH7M Supports card type 75mmx34mm(W)x5mm Number of slots Access location Left panel Interface PCI Express System Board Major Chips Item Controller Core logic ® Intel 945GM/PM+ICH7M ® Built-in Intel 945GM for Aspire 5540/5560 UMA models ATI X1300 for Aspire 5540 discrete models ATI X1400 for Aspire 5560 discrete models BCM4401-E for 10/100Mbps...
  • Page 50 Battery Item Specification Pack capacity 4000 mAH for Sanyo (6cell) 2.0 3920 mAH Sony (6cell) 2.0 3900 mAH Panasonic (6cell) 2.0 4800 mAH Snayo (6cell) 2.4 4800 mAH Sony (6cell) 2.4 4800 mAH Panasonic (6cell)2.4 Sanyo (9cell) 2.4 Number of battery cell Package configuration 3 cells in series, 2 series in parallel 3 cells in series, 3 series in parallel...
  • Page 51 LCD Inverter Item Specification Vendor & model name Darfon/V189-301GP Brightness conditions Input voltage (V) 9~21 Input current (mA) 2.56 (max) Output voltage (V, rms) 780V (2000V for kick off) Output current (mA, rms) 6.5 (max) Output voltage frequency (k Hz) 65K Hz (max) AC Adaptor Item...
  • Page 52 Chapter 1...

  • Page 53: System Utilities

    1227 VGA BIOS Ver 22 Byte xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number 32 Byte Produce Name Aspire 9110 16 Byte Manufacturer Name: Acer 16 Byte xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: 32 Byte Help Select Item F5/F6 Change Values Setup Defaults ↑ ↓ ← →...

  • Page 54: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.
  • Page 55 1227 VGA BIOS Ver 22 Byte xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number 32 Byte Produce Name Aspire 9110 16 Byte Manufacturer Name: Acer 16 Byte xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 32 Byte UUID: Help ↑ ↓ Select Item F5/F6 Change Values Setup Defaults ← →...
  • Page 56 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Information Advanced Security Boot Exit Main Item Specific Help System Time: [19:03:49] System Date:...
  • Page 57 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed Format: HH:MM:SS with 24-hour format. (hour:minute:second) System Time System Date Sets the system date.
  • Page 58 Advanced The Advanced screen displays advanced settings in BIOS. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Infrared Port (FIR) [Enabled] [Disabled] Infrared port is not active. [Enabled] Infrared port is active and is user configured. Help ↑...
  • Page 59 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Security Boot Information Main Advanced Exit Item Specific Help Supervisor Password Is : Clear User Password Is : Clear HDD Password Is: Clear Supervisor Password controls accesses of the...

  • Page 60: Setting A Password

    The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password is Shows the setting of the user password. Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password...

  • Page 61: Changing A Password

    Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”.
  • Page 62 If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2...
  • Page 63 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Boot Information Main...
  • Page 64 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Exit Information Main Security Boot Item Specific Help Exit Saving Changes Exit System Setup and save Exit Disarding Changes your changes to CMOS. Load Setup Defaults Discard Changes Save Changes...

  • Page 65: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
  • Page 66 Chapter 2...

  • Page 67: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver...

  • Page 68: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 69: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 70 LCD Module LCD Bezel G*1 for 15" G*2 for 15.4" LCD Inverter LCD Panel Assembly G*2 for 15.4" Wireless Antenna Set F*8 (4 on left; 4 on right) LCD Bracket LCD Cable Sets Screw List Item Description Part Number SCREW M2.5*3(NL) 86.TAVV5.001 SCREW M2.5*6(NL) 86.TAVV5.002...

  • Page 71: Removing The Battery Pack

    Removing the Battery Pack Slide the battery latch then remove the battery. Chapter 3...

  • Page 72: Removing The Hdd Module

    Removing the HDD Module/Memory/System Fan/Thermal Module/ CPU/ODD Module and LCD Module Removing the HDD Module Remove the two screws fastening the HDD door. Detach the HDD door from the notebook. Pull the HDD module outwards to disconnect the HDD module from the main board. Take out the HDD module carefully.
  • Page 73 Remove the two screws fastening the system fan. Take out the system fan from the main unit. Disconnect the TV tuner antenna. Then pop out the TV tuner and remove it from the main unit. 10. Tear the tape fastening the wireless LAN card. 11.
  • Page 74 15. Remove the four screws fastening the thermal module. 16. Then detach the thermal module carefully. 17. Use a flat-headed screwdriver to release the CPU lock (Turn anti-clockwise). 18. Detach the CPU from the CPU socket carefully. 19. Tear off the tape fastening the antenna set. 20.

  • Page 75: Removing The Odd Module

    Removing the ODD Module First, remove the screw fastening the ODD module as shown. Push the ODD module outwards then remove it. Removing the LCD Module Open the LCD module as shown (See the left and the middle picture). Detach the middle cover from the main unit carefully. Remove the screw fastening the keyboard.
  • Page 76 Then turn the notebook to the front side. Take out the antenna then disconnect the LCD cable (See the middle and the right images). Remove four screws fastening the LCD module (M2.5*10(NL) for yellow circles; M2.5*15(NL) for red circles). Then detach the entire LCD module from the main unit carefully. Chapter 3...

  • Page 77: Disassembling The Main Unit

    Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly Remove two screws fastening the upper case assembly to the lower case assembly. Disconnect the LED board cable from the main board. Disconnect the touchpad cable from the main board. Remove eight screws fastening the upper case assembly and the lower case assembly on the bottom as shown.

  • Page 78: Disassembling The Lower Case Assembly

    11. Remove the two screws fastening the player board. 12. Detach the player board from the upuper assembly. 13. Tear off the mylar on top of the touchpad bracket. 14. Remove the screws holding the touchpad bracket. 15. Then detach the touchpad bracket from the uppwer case. 16.
  • Page 79 Remove the screw fastening the modem board. Disconnect the modem board cable from the modem board. Then detach the modem board from the main board. Disconnect the speaker cable from the main board. Then disconnect the microphone cable from the main baord. Remove the screw fastening the main board to the lower case.
  • Page 80 11. Remove the screw holding the audio board. 12. Detach the audio board from the lower case as shown. 13. Disconnect the audio cable from the audio board. 14. Detach the bluetooth module from the lower case. 15. Take out the microphoner from the lower case. (Tear off the tape fastening the microphone before you remove the speaker from the lower case).
  • Page 81 21. Remove the two screws holding the VGA heatsink. 22. Then detach the VGA heatsink from the main board. Chapter 3...

  • Page 82: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the four screw caps as shown. Remove the four screws holding the LCD bezel. Then detach the LCD bezel from the LCD module. Remove the four screws fastening the LCD and the LCD inverter to the panel. Place the LCD as shown.
  • Page 83 13. Take out the spring carefully. 14. Remove the LCD latch from the LCD panel. 15. Release the foil fasteing the CCD module cable. 16. Remove the screw holding the CCD module to the LCD panel then detach the CCD module. 17.

  • Page 84: Disassembling The External Modules

    Disassembling the External Modules Disassembling the HDD Module Remove two screws hodling the HDD bracket on one side. Remove another two screws fastening the HDD bracket on the other side. Detach the HDD from the HDD bracket. Disassembling the ODD Module Remove the three screws holding the optical bracket.

  • Page 85: Table Of Contents

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 86: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 87: Memory Check

    If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items.

  • Page 88: Check The Power Adapter

    Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 89: Check The Battery Pack

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 90: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 91: Error Message List

    Index of Error Messages Error Code List Error Codes Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error...
  • Page 92 Error Message List Error Messages FRU/Action in Sequence Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration Run “Load Default Settings” in BIOS Setup Utility. used RTC battery System board...
  • Page 93 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is Power source (battery pack and power adapter). See “Power blank. System Check” on page 81.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM.

  • Page 94: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 95 Code Beeps POST Routine Description 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled...
  • Page 96 Code Beeps POST Routine Description Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 97 Code Beeps POST Routine Description Unknown interrupt Code Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type...

  • Page 98: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD is too dark Reconnect the LCD connectors. LCD brightness cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
  • Page 99 Power-Related Symptoms Symptom / Error Action in Sequence Battery can’t be charged See “Check the Battery Pack” on page 83. Battery pack System board PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged.
  • Page 100 Power Management-Related Symptoms Symptom / Error Action in Sequence Battery fuel gauge in Windows doesn’t go higher Remove battery pack and let it cool for 2 hours. than 90%. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently.

  • Page 101: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 102: Undetermined Problems

    System Check” on page 81.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 103: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View PCMCIA Socket Touchpad Left Button FIR Module Touchpad Up Button LCD Connector Touchpad Down Button Lid Switch Touchpad Right Button MDC Connector Touchpad Right Button JP38 Camera Connector JP43 SIM Card Connector Power Button Connector JP11 CD Player Board Connector...
  • Page 104 Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get. JP30 Mini Card Connector JP22 DDRII so-Dimm Socket JP29 IEEE 1394 Connector JP21 DDRII so-Dimm Socket JP27 5-in-1 CardReader Socket JP20 Subwoofer Connector...
  • Page 105 Jumper Settings Location Description Clear CMOS Password NOTE: Clear CMOS jumper has highlighted with red circle. Chapter 5...
  • Page 106 Chapter 5...
  • Page 107 Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 108 Aspire 9110/9120 Exploded Diagram Aspire 9110/9120 FRU List Category Part Name and Description Acer Part No. Adapter ADAPTER 65W DELTA SADP-65KB AP.06501.007 ADAPTER 65W LITEON PA-1650- AP.06503.011 02WR ADAPTER 65W LISHIN AP.06506.003 SLS0335A19A54LF Battery BATTERY PACK LI 6CELL 2.0MAH BT.00603.014 SANYO BATTERY PACK LI+ 6CELL 2.0MAH...
  • Page 109 Category Part Name and Description Acer Part No. BLUETOOTH MODULE FOXCONN 54.TB2V1.001 BCM2045 Note: The bluetooth module does not contain the black mylar as the image shows. Cables MODEM CABLE 50.TB2V1.005 LED CABLE 50.TB2V1.003 TOUCHPAD CABLE 50.TB2V1.001 LAUNCH BOARD CABLE 50.TB2V1.002...
  • Page 110 Category Part Name and Description Acer Part No. POWER CORD 2.5A 250V SOUTH 27.01518.631 AFRICA BK POWER CODE 7A 125V JAPAN 2PIN 27.03518.161 Case/Cover/Bracket/Assembly LOWERCASE W/SPEAKER 60.TB2V1.001 Speaker SPEAKER 23.TB2V1.001 Case/Cover/Bracket/Assembly MIDDLE COVER 60.AA6V1.003 MIDDLE COVER (TM) 60.TB2V1.003 MINI CARD COVER DIMM COVER 42.TB2V1.001...
  • Page 111 Category Part Name and Description Acer Part No. TOUCHPAD BRACKET 33.TB2V1.001 UPPER CASE 60.AA6V1.002 UPPER CASE (TM) 60.TB2V1.002 Combo Module COMBO MODULE 24X 6M.TB2V1.001 OPTICAL FIX HOLDER BRACKET 33.TB2V1.002 OPTICAL RAIL HOLDER 33.TB2V1.003 OPTICAL BEZEL GBASE FOR 42.TB2V1.003 COMBO COMBO MODULE 24X HLDS GCC- KO.0240A.005...
  • Page 112 Category Part Name and Description Acer Part No. CPU DOTHAN740 1.73GMHZ INTEL KC.N0001.740 CPU DOTHAN725A 1.6GMHZ INTEL KC.NA001.725 CPU CEL-M370 1.5G MHZ INTEL KC.NC001.370 CPU CEL-M380 1.6GMHZ INTEL KC.NV001.380 CPU CEL-M390 1.7GMHZ INTEL KC.NV001.390 CPU CEL-M360 1.4GMHZ INTEL KC.NV001.360 DVD Module DVD-RW MODULE 8X 6M.TB2V1.002...
  • Page 113 Category Part Name and Description Acer Part No. ASSY HDD BRACKET AG1 33.TB2V1.004 HDD 40GB SEAGATE ST9402112A KH.04001.014 HDD 40GB TOSHIBA MK4025GAS KH.04004.005 HDD 40GB HGST KH.04007.013 HTS421240H9AT00 HDD 40GB WD WD400UE-22HCT0 KH.04008.025 HDD 40GB SAMSUNG M40MP0402H KH.0400B.003 HDD MODULE 60G ASSY HDD BRACKET AG1 33.TB2V1.004...
  • Page 114 Category Part Name and Description Acer Part No. CPU HEATSINK W/SCREW W/O FAN 34.TB2V1.001 CPU HEATSINK W/O FAN(AD1- 34.ABAV1.001 DISCRETE) Note: This is for discrete models Keyboard KEYBOARD 89KEY DARFON NSK- KB.A2707.011 H3M00 SWISS KEYBOARD 88KEY DARFON NSK- KB.A2707.002 H30M02 TAIWAN(CHINESE) KEYBOARD 88KEY DARFON NSK- KB.A2707.004...
  • Page 115 Category Part Name and Description Acer Part No. KEYBOARD 89KEY DARFON NSK- KB.A2707.003 H3M0S SP KEYBOARD 89KEY DARFON NSK- KB.A2707.020 H3M0T TURKISH KEYBOARD 89KEY DARFON NSK- KB.A2707.007 H3M0U UK KEYBOARD 89KEY DARFON NSK- KB.A2707.015 H3M0W SWEDEN KEYBOARD 89KEY DARFON NSK- KB.A2707.014...
  • Page 116 Category Part Name and Description Acer Part No. KEYBOARD 89KEY DARFON NSK- KB.T5007.015 AEK0W SWEDEN KEYBOARD 89KEY DARFON NSK- KB.T5007.014 AEK1A BELGIUM KEYBOARD 89KEY DARFON NSK- KB.T5007.005 AEK1B BR KEYBOARD DARFON NSK-N7082 KB.T5007.001 US-INTERNATIONAL KEYBOARD 89KEY DARFON NSK- KB.T5007.026 AEK1F SV LCD Module LCD MODULE 14.1"...
  • Page 117 Category Part Name and Description Acer Part No. LCD BEZEL 14.1" W/LOGO 60.TB2V1.005 HINGE PACK LEFT/RIGHT 6K.TB2V1.001 LCD 14.1" WXGA AU B141EW01 V.1 LK.14105.013 NONE GLARE LCD 14" WXGA SAMSUNG LK.14106.004 LTN141W1-L01 NONE GLARE LCD 14.1" WXGA LG LP141WX1- LK.14108.002 TL02 NONE GLARE LCD 14.1"...
  • Page 118 Category Part Name and Description Acer Part No. LCD MODULE 14.1" WXGA GLARE 6M.ABAV1.032 W/CCD INVERTER BOARD 15.4" FOXCONN 19.A46V1.003 T62I240.00 INVERTER BOARD 15.4" YEC YNV- 19.TB2V1.001 WIRELESS ANTENNA LEFT/RIGHT 25.TB2V1.001 LCD BRACKET RIGHT 33.TB1V1.003 Note: Right bracket is the upper one.
  • Page 119 Category Part Name and Description Acer Part No. LCD CABLE 14.1" CCD 50.ABAV1.001 CCD CAMERA 1.3M LOGITECH 56.ABAV1.001 961458-2000 L LCD BEZEL 14.1" CCD W/LOGO 60.ABAV1.006 CCD LATCH W/SPRING 60.ABAV1.010 CCD BEZEL 60.ABAV1.008 LCD PANEL 14.1" CCD W/HINGE 60.ABAV1.007 HINGE PACK LEFT/RIGHT 6K.TB2V1.001...
  • Page 120 Category Part Name and Description Acer Part No. MAINBOARD AG1910 W/O CPU W/ MB.TB201.001 PCMCIA SLOT & RTC BATTERY Battery RTC BATTERY 23.TB2V1.004 PCMCIA Slot/PC Card Slot PCMCIA SLOY 22.TB2V1.001 Memory SDIMM 256M INFINEON KN.25602.023 HYS64T32000HDL-3.7-A DIMM 256M NANYA KN.25603.029...
  • Page 121 Category Part Name and Description Acer Part No. LCD SCREW RUBBER 47.TB1V1.001 NAME PLATE 40.AA6V1.001 NAME PLlATE (TM) 40.TB2V1.001 Screws SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081 SCRW MACH WAFER M2.5*L3 ZN S 86.00B34.530 SCRW M2*L3 BLACK 86.00C31.220 SCRW M2 X 2 86.00C34.620...
  • Page 122 Chapter 6...

This manual is also suitable for:

Aspire 9120Aspire 9110 series

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