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Acer Extensa 3100 Service Manual

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Download this manual See also: User Manual
Acer TravelMate 3300/Extensa 3100 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer Extensa 3100

  • Page 1 Acer TravelMate 3300/Extensa 3100 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 3300/Extensa 3100 service guide. Date Chapter Updates 2005/11/25 Revise TravelMate 3300/Extensa 3100 battery spec. on page 25 and page 26. 2005/12/15 Chapter 1 Add “WFM” to BIOS support protocols on page 23.
  • Page 3 Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: System Specifications

    256MB or 512MB of DDRII 400/533 Upgradeable to 2GB Memory by Dual channels of SODIMM 512KB flash ROM BIOS Display and graphics 14.1” WXGA Acer Crystallbrite clolor TFT LCD: 1280x 800 resolution 14.1” WXGA clolor TFT LCD: 1280x 800 resolution 16.7 million colors ®...

  • Page 8: Dimensions And Weight

    WLAN (optional): ® Integrated Intel PRO/Wireless 2200BG network connection (dual-band 802.11b/g) Wi-Fi CERTIFIED solution, supporting Acer SignalUp wireless technology, or Integrated Acer InviLink 802.11b/g Wi-Fi CERTIFIED solution, supporting Acer SignalUp wirelss technology ® WPAN (optional): Integrated Bluetooth I/O Ports Three USB 2.0 port...

  • Page 9: Mainboard Layout

    Mainboard Layout Top View Fan Connector (FAN1) 5-in-1 Card Reader Slot (CARD1) LCD Cable Connector (LCD1) RTC Battery Connector (RTC1) IEEE 1394 Connector (SKT1) Bluetooth Module Connector (BT1) USB Port (SKT2) Touchpad FFC Connector (TPAD1) PC Card Slot (PCH1 or U22) Keyboard Connector (KB1) Chapter 1...

  • Page 10: Bottom View

    Bottom View Giga LAN Port (JK1) Main Board to IO Board Connector (IOB1) Power Jack (DCIN1) HDD Connector (HDD1) VGA Port (CRT1) DIMM Slot (DM2) ezDock Port (DOCK1) DIMM Slot (DM1) IO Controller-PC 87392 (U27) South Bridge-Intel ICH6-M (U44) Wireless LAN Card Slot (WIN1) Switch (SW8) Keyboard Controller (U32) Cardbus/1394/Card Reader...

  • Page 11: Io Board Layout

    IO Board Layout Top View Microphone Connector (INTMIC1) Microphone-in Port (MIC1) Cover Switch Cable Connector Line-in Port (LINT1) (LID1) Audio Codec-Realtek ALC655 (U1) USB Port (USB1) IO Board to Main Board Connector USB Port (USB2) (BTB1) Speaker Set Connector (SPKR1) FIR (U6) Line-out Port (LOUT1) RJ11 Modem Jack (JK1)
  • Page 12 Bottom View Modem Board Connector (MDC 1) MDC Cable Connector (RING1) Chapter 1...

  • Page 13: System Block Diagram

    System Block Diagram PATA Chapter 1...

  • Page 14: Outlook View

    Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front View Item Description Display screen Also called Liquid-Crystal Display (LCD), displaying computer output. Microphone Internal microphone for sound recording. Status indicators Light-Emitting Diodes (LEDs) that turn on and off to show the status of the computer’s functions and components...

  • Page 15: Closed Front View

    Item Description "Launch keys" on page 10 Closed front view "Launch keys" on page 10 Icon Item Description Icon Item Description Icon Item Description Speakers Left and right speakers deliver stereo audio output. Battery indicator Lights up when the battery is being charged. Icon Item Description...

  • Page 16: Right View

    Icon Item Description Icon Item Description Item Description Kensington lock slot Connects to a Kensington-compatible Modem (RJ-11) port Connects to a phone line. Infrared port Interfaces with infrared devices (e.g., infrared printer and IR-aware computer). Icon Item Description Two USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera).

  • Page 17: Rear View

    Description Icon Item Description External display port Connects to a display device (e.g., external monitor, LCD projector). Icon Item Description Icon Item Description 124-pin Acer ezDock Connects to Acer ezDock. connector Battery bay Houses the computer’s battery pack. Chapter 1...
  • Page 18 Bottom View Item Description Battery bay Houses the computer’s battery pack. Battery lock Locks the battery in position. Cooling fan Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. Mini PCI card bay Houses the computer’s Mimi PCI card.
  • Page 19 Indicators Item Description The computer has three easy-to-read status indicators on the left side of the keyboard, and four on the front panel. Item Description "Launch keys" on page 10 Item Description "Launch keys" on page 10 "Launch keys" on page 10 The power, battery and wireless communiction status indicators are visible even when the LCd display is closed.

  • Page 20: Easy-Launch Buttons

    The are: mail, Web Browser, Empowering Key < > and one user-programmable button. Press < > to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. Easy-launch button...

  • Page 21: Touchpad Basics

    Touchpad The build-in touchpad is pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad as follows: Move your finger across the touchpad (2) to move the cursor.
  • Page 22 Function Left button (1) Right button (4) Main touchpad (2) Center button (3) Drag Click and hold, then Tap twice (at the use finger on the same speed as touchpad to drag double-clicking a the cursor. mouse button); rest your finger on the touchpad on the second tap and drag the cursor.

  • Page 23: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded mumeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock...

  • Page 24: Hot Keys

    To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hot Key Icon Function Description Fn-F1 Hot key help Displays help on hot keys. Fn-F2 Acer eSetting Launches the Acer eSettings in Acer eManager. Fn-F3 Acer Launches the Acer ePowerManagement in Acer ePowerManagement eManager. Chapter 1...

  • Page 25: Special Key

    Hot Key Icon Function Description Fn-F4 Sleep Puts the computer in Sleep mode. Fn-F5 Display toggle Switches display output between the display screen, external monitor (if connected) and both. Fn-F6 Screen blank Turns the display screen backlight off to save power. Press any key to return.

  • Page 26: The Euro Symbol

    The Euro symbol Open a text editor or word processor. Either directly press the < > symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard. The US dollar sign Open a text editor or word processor.

  • Page 27: Using System Utilities

    Using System Utilities Acer eManager Innovative Acer eManagement software is designed for easy access to frequently used functions. At the press of Acer Empowering Key, the Acer eManager user interface appears, featuring four main settings -- Acer eSetting, Acer ePresentation, Acer ePowerManagement and Acer eRecovery.

  • Page 28: Launch Manager

    Launch Manager Launch Manager allows you to set the two launch keys located above the keyboard. You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start Start All Programs Launch Manager the application. Chapter 1...

  • Page 29: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type ® ® Intel Pentium M processor 740/750/760/770/780 (2MB L2 cache, 1.73/ 1.87/2.0/2.13/2.26 GHz, 533 MHz FSB) ® ® Intel Celeron M processor 360/370/380 (1MB L2 cache, 1.4/1.5/1.6 GHz, 400 MHz FSB) CPU package CPU on board no socket CPU core voltage...

  • Page 30: System Memory

    System Memory Item Specification Memory controller ® Intel 915GM Memory size 256MB/512MB/1GB DIMM socket number Supports maximum memory size per 1024 MB slot Supports maximum memory size Supports DIMM type DDRII SDRAM standard Supports DIMM Speed 400/533 MHz Supports DIMM voltage 1.8V Memory module combinations You can install memory modules in any combinations as long as they...
  • Page 31 Item Specification Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibility Microsoft PC99/2100, AC97 2.3 & WHQL/WLP2.0 Mixed sound source Sampling rate 48 KHz Internal microphone Internal speaker / Quantity Yes / 2...
  • Page 32 Battery Item Specification Vendor & model name Sony/Sanyo Battery Type Li-ion Pack capacity 53Wh Cell voltage 7200mAh for 9-cell Number of battery cell 9-cell NOTE: Extensa 3100 has second battery. When the battery is running out of power, the user can replace the battery with the second battery for prolong usage.
  • Page 33 LCD 14.1” WXGA Item Specification ° Temperature Range( C) 0 to +50 0 to +50 0 to +50 Operating -20 to +60 -25 to +60 -20 to +60 Storage (shipping) Hard Disk Drive Interface Item Vendor & HGST Hakone HGST Hakone HGST Hakone HGST Hakone Model Name...

  • Page 34: Power Management

    AC Adapter Item Specification Nominal voltages (Vrms) 90 - 264 Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 100Vac(60Hz) and 240Vac(50Hz) respectively. Efficiency High efficiency 85% minimum, at 100~240Vac AC input, full load, warm-up condition.

  • Page 35: Environmental Requirements

    Environmental Requirements Item Specification Temperature Operating +5°C ~ +35°C Non-operating -10°C ~ +60°C Package storage -20°C ~ 60°C Humidity Operating 20% ~ 85% RH Non-operating 20% ~ 80% RH Package storage 20% ~ 90% RH Altitude Operating sea level 0 to 10,000ft Storage sea level 0 to 40,000ft HDD Interface Model Name...
  • Page 36 Chapter 1...

  • Page 37: Bios Setup Utility

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
  • Page 38 01.00 KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number 22 Byte Asset Tag Number 32 Byte Produce Name TravelMate 3300/Extensa 3100 16 Byte Manufacturer Name: Acer 16 Byte xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: 32 Byte Help Select Item F5/F6 Change Values Setup Defaults ↑ ↓ ← →...
  • Page 39 Parameter Description Serial Number This item will show the Serial number of system. Asset Tag Number This item will show the Asset Tag number of the system. Product Name This field will show product name. Manufacturer Name This field will show manufacturer name. UUID This will be visible only when there is an internal LAN device present.
  • Page 40 Main PhoenixBIOS Setup Utility Information Advanced Security Boot Exit Main Item Specific Help System Time: [23:47:44] System Date: [11/23/2005] <Tab>, <Shift-Tab>, or <Enter> selects field. Shows system base memory size System Memory: 640 KB Extended Memory: 1022 MB Shows extended memory size Video Memory [128MB] VGA memory size...
  • Page 41 Parameter Description Network boot When this is selected, Boot from LAN feature is enabled. When this is not selected, Boot from LAN feature is then disabled. F12 Boot Menu When this is selected, users can modify device boot priority by pressing F12 key during POST.
  • Page 42 Advanced The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Item Specific Help Infrared Port (FIR) [Enabled] Parallel port: [Enabled] Configure Infrared Port [Enabled] Serial port using options:...
  • Page 43 Description Option Infrared Port Configure serial port B using options: Disabled [Disabled]: No configuration Enabled [Enabled]: User configuration Auto [Auto]: BIOS or OS chooses configuration (OS Controlled) Displayedd when controlled by OS Parallel port Configure serial port B using options: Disabled [Disabled]: No configuration Enabled...
  • Page 44 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Security Boot Information Main Exit Item Specific Help User Password is : Clear Supervisor Password is : Clear Supervisor Password [Enter] Set User Password controls accesses of the [Enter]...

  • Page 45: Set Supervisor/User Password

    Parameter Description Option Set HDD Password When shown as [Locked], the hard drive Enter password currently can not be changed or disabled. To change or disable it, turn off the system and enter Setup immediately after turning it back on. Press [Enter] to input change, or disable hard drive password.
  • Page 46 User can now type password in field “Enter New Password”, and re-enter password in field “Confirm New Password” for verification. If the verification is OK: The password setting is complete after user presses enter. Setup Notice Changes have been saved. [ continue] If the current password entered does not match the actual current password: Setup Warning...
  • Page 47 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay and onboard LAN device. PhoenixBIOS Setup Utility Information Main...

  • Page 48: Exit

    Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Exit Information Main Security Boot Item Specific Help Exit Saving Changes Exit System Setup and save Exit Disarding Changes your changes to CMOS. Load Setup Defaults Discard Changes Save Changes...

  • Page 49: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver...

  • Page 50: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 51: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 52 LCD Module LCD Bezel LCD Inverter Assembly 2 hinges LCD Brackets LCD Cable Wireless Antenna Set Screw List Item Description Part Number SCW HEX NYL I#R-40/ 34.4C210.001 O#4-40 L5.9 SCREW MACH WAFER 86.T39V1.002 M2*L4 NI SCREW M2*L9 NYLOK 86.00D38.520 SCRW WH MS+CBZ 86.9A323.4R0 M2.5+L4 BLACK SCREW M2.5-6...

  • Page 53: Removing The Battery Pack

    Removing the Battery Pack Release the battery lock. Slide the battery latch as shown then remove the battery pack. Chapter 3...

  • Page 54: Removing The Wireless Lan Card/The Memory And The Hdd Module And The Lcd Module

    Removing the Wireless LAN Card/the memory and the HDD Module and the LCD Module Removing the Wireless LAN Card Remove the screw fastening the mini PCI cover. Detach teh mini PCI cover. Disconnect the main and the auxiliary wireless antenna. Pop out the wireless LAN card then remove it.

  • Page 55: Removing The Lcd Module

    Removing the LCD Module Open the notebook as shown. Detach the middle cover from the main unit. Remove the two screws that secure the keyboard. Turn over the keyboard as shown. Disconnect the keyboard cable then remove the keyboard. Tear off the tape fastening the wireless antenna, then pull out the antenna from the main unit. Disconnect the LCD cable from the main board.
  • Page 56 10. Then remove two screws fastening the LCD module. 11. Detach the LCD module from the main unit carefully. Chapter 3...

  • Page 57: Disassembling The Main Unit

    Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly Disconnect the touchpad FFC from the main board. Disconnect the system fan cable from the main board. Remove one screw fastening the upper and the lower case assembly as shwon. Remove 15 screws fastening the upper and the lower case assembly on the bottom.
  • Page 58 Disconnect the microphone cablem from the IO board then detach the microphone. Disconnect the Lid switch cable from the IO board as shown. Remove the four screws fastening the mian board to the lower case. Remove two screws fastening the IO board and one screw holding the modem board. Detach the IO board from the lower case (The IO board is with modem board).

  • Page 59: Disassembling The Upper Case Assembly

    18. Disconnect the modem board from the IO board. 19. Disconnect the modem board cable from the modem board. Disassembling the Upper Case Assembly Disconnect the touchpad FFC from the touchpad then remove it. Remove the five screws fastening the touchpad plate. Detach the scroll key rubber from the touchpad plate.

  • Page 60: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the four screw caps as shown. Remove the four screws holding the LCD bezel. Then detach the LCD bezel from the LCD module. Remove the two screws fastening the inverter. Take the inverter out of the LCD panel then disconnect the LCD cable. Disconeect the LCD inverter cable on the other side then remove the inverter.
  • Page 61 13. Remove the four screws fastening the LCD right bracket. 14. Detach the LCD right bracket from the LCD. 15. Remove the four screws fastening the LCD left bracket. 16. Detach the LCD left bracket from the LCD. 17. Tear off the tape fastening the LCD cable then disconnect the LCD cable. Chapter 3...

  • Page 62: Disassembling The External Modules

    Disassembling the External Modules Disassembling the HDD Module Detach the HDD sponge. Turn over the HDD module. Tear off the HDD module copper (shielding). Then detach the HDD from the HDD copper (shielding) as shown. Chapter 3...

  • Page 63: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 64: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 65: Memory Check

    Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.

  • Page 66: Touchpad Check

    This helps you identify first the problem is on recharging or discharging. From Hardware: Power off the computer. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure If the voltage is still less than 7.5 Vdc after recharging, replace the battery. To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

  • Page 67: Power-On Self-Test Error Messages

    Power-on Self-Test Error Messages The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 68: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error...
  • Page 69 Error Message List Error Messages FRU/Action in Sequence Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration Run “Load Default Settings” in BIOS Setup Utility. used RTC battery System board...
  • Page 70 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is Power source (battery pack and power adapter). See “Power blank. System Check” on page 59. Ensure every connector is connected tightly and correctly. Reconnect the DIMM.

  • Page 71: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 72 Code Beeps POST Routine Description Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled 2-2-3-1...
  • Page 73 Code Beeps POST Routine Description Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 74 Code Beeps POST Routine Description Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size...

  • Page 75: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD is too dark Reconnect the LCD connectors. LCD brightness cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
  • Page 76 PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from Enter BIOS Setup Utility to execute “Load Default Settings, then actual size.

  • Page 77: Peripheral-Related Symptoms

    Power Management-Related Symptoms Symptom / Error Action in Sequence System hangs intermittently. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the Enter BIOS Setup Utility to execute “Load Default Settings”, then installed devices.

  • Page 78: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 79: Undetermined Problems

    System Check” on page 59): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
  • Page 80 Chapter 4...

  • Page 81: Top View

    Chapter 5 Jumper and Connector Locations Mainboard Layout Top View FAN1 Fan Connector CARD1 5-in-1 Card Reader Slot LCD1 LCD Cable Connector RTC1 RTC Battery Connector SKT1 IEEE 1394 Connector Bluetooth Module Connector SKT2 USB Port TPAD1 Touchpad FFC Connector U22 or PC Card Slot Keyboard Connector...

  • Page 82: Bottom View

    Bottom View Giga LAN Port IOB1 Main Board to IO Board Connector DCIN1 Power Jack HDD1 HDD Connector CRT1 VGA Port DIMM Slot DOCK ezDock Port DIMM Slot IO Controller-PC 87392 South Bridge-Intel ICH6-M WIN1 Wireless LAN Card Slot Switch Keyboard Controller Cardbus/1394/Card Reader Controller- UltraMedia PCI 7411...
  • Page 83 IO Board Layout Top View INTMIC1 Microphone Connector MIC1 Microphone-in Port LID1 Cover Switch Cable Connector LINT1 Line-in Port Audio Codec-Realtek ALC655 USB1 USB Port BTB1 IO Board to Main Board Connector USB2 USB Port SPKR1 Speaker Set Connector LOUT1 Line-out Port RJ11 Modem Jack Chapter 5...
  • Page 84 Bottom View MDC1 Modem Board Connector RING1 MDC Cable Connector Chapter 5...

  • Page 85: Switch Settings

    Switch Settings Please see the bottom view of the main board layout for switch location. The image bleow is switch enlarged image. Switch Settings Switch Function SW8-1 Clear Password SW8-2 Bootblock SW8-3 Keyboard Matrix ID1 SW8-4 Keyboard Matrix ID2 Chapter 5...
  • Page 86 Chapter 5...

  • Page 87: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 88: Exploded Diagram

    Exploded Diagram Image Part Name Description Acer P/N ADAPTER ADAPTER 65W ADT 65W LITEON PA- AP.06503.011 LITEON PA-1650- 1650-02WR 02WR ADAPTER 65W LISHIN ADT 65W LISHIN AP.06506.003 SLS0335A19A54LF SLS0335A19A54LF BATTERY BATTERY PACK LI+ BTY PACK LI+ 6C BT.00604.005 6CELL 2.4MAH SONY 2.4AH SONY...
  • Page 89 Image Part Name Description Acer P/N BATTERY PACK LI+ BTY PACK LI+ 6C BT.00603.012 6CELL 2.4MAH SANYO 2.4AH SANYO BATTERY PACK LI+ BTY PACK LI+ 9C BT.00903.004 9CELL 2.4MAH SANYO 2.4AH SANYO BOARD MODEM BOARD MODEM MDC1.5 54.A56V1.001 FOXCONN (AC97) T60M845.01 T60M845.01...
  • Page 90 Image Part Name Description Acer P/N MODEM CABLE CABLE MODEM US W/ 50.TB1V1.002 RECYCLE TOUCHPAD CABLE C.A. T/P FFC JH 50.TB1V1.003 MYNA2 POWER CODE 5A CODE 5A 250V 3P UK 27.03118.001 250V 3P UK BK POWER CORD 2.5A CORD USA/W CNS 27.01518.781...
  • Page 91 Image Part Name Description Acer P/N TOUCHPAD PLATE ASSY T/P PLATE 33.TB1V1.001 MYNA2 LOWER CASE ASSY L-CASE FOR 60.TB1V1.001 CARD BUS MYNA2 SPEAKER LEFT/ SPEAKER MYNA-2 23.TB1V1.001 RIGHT MICROPHONE MICROPHONE 23.TB1V1.002 MYNA2 COVER SWITCH C.A. COVER SWITCH 50.TB1V1.001 CABLE MYNA2...
  • Page 92 Image Part Name Description Acer P/N HDD COVER ASSY HDD COVER 42.TB1V1.001 MYNA2 MINI PCI COVER ASSY MINIPCI COVER 42.TB1V1.002 MYNA-2 COMBO MODULE COMBO 24X COMBO 24X PAC/ KO.02406.014 PANASONIC UJDA770 UJDA770 MYNA EXT COMBO 24X LITEON COMBO LIT/SOSC- KO.02409.014...
  • Page 93 Image Part Name Description Acer P/N DVD-RW DRIVE 8X DUAL PAN/UJ-840B LF KU.00807.030 PANASONIC UJ-840B 8X DVD DUAL FAN FORCECON 23.A74V1.001 MORAR HDD MODULE HDD MODULE 40G HDD MODULE 40G HDD MYLAR W/ ASSY HDD CHASSIS 33.TB1V1.002 CUPPER MYNA-2 HDD 40G HITACHI HDD 40GB HGST KH.04007.013...
  • Page 94 Image Part Name Description Acer P/N HDD MYLAR W/ ASSY HDD CHASSIS 33.TB1V1.002 CUPPER MYNA-2 HDD 100G HITACHI HDD 100GB HGST KH.10007.002 HTS421210H9AT00 HTS421210H9AT00 HDD 100G TOSHIBA HDD 100GB TOSHIBA KH.10004.001 MK1031GAS MK1031GAS HDD 100GB SEAGATE HDD 100GB SEAGATE KH.10001.003...
  • Page 95 Image Part Name Description Acer P/N TM3300 KEYBOARD TM3300 KEYBOARD KB.TB107.019 DANISH DANISH TM3300 KEYBOARD TM3300 KEYBOARD KB.TB107.020 TURKISH TURKISH TM3300 KEYBOARD TM3300 KEYBOARD KB.TB107.021 TURKISH F TYPE TURKISH F TYPE TM3300 KEYBOARD TM3300 KEYBOARD KB.TB107.022 CANADIAN FRENCH CANADIAN FRENCH...
  • Page 96 Image Part Name Description Acer P/N LCD BRACKET LEFT BRKT LCD 14.1" L 33.TB1V1.004 MYNA2 LCD BEZEL 14.1" ASSY LCD 14.1" 60.TB1V1.005 BEZEL MYNA-2 LCD BEZEL 14.1” ASSY LCD 14.1" 60.E31V1.001 BEZEL MYNA-2 (for (this is different item Extensa 3100) with...
  • Page 97 Image Part Name Description Acer P/N LCD BRACKET RIGHT BRKT LCD 14.1" R 33.TB1V1.003 MYNA2 LCD BRACKET LEFT BRKT LCD 14.1" L 33.TB1V1.004 MYNA2 LCD BEZEL 14.1" ASSY LCD 14.1" 60.TB1V1.005 BEZEL MYNA-2 LCD PANEL 14.1" ASSY LCD 14.1" 60.TB1V1.006...
  • Page 98 Image Part Name Description Acer P/N LCD 14.1" WXGA LCD 14.1" WXGA LK.1410D.009 N141C1-L03 NONE N141C1-L03 GLARE 420G LCD 14.1" WXGA QDI LCD 14.1" WXGA LK.14109.005 QD14TL01-02 NONE QD14TL01-02 GLARE 420G LCD 14.1" WXGA QDI LCD 14" WXGA LK.14109.004 QD14TL01-03 NONE...
  • Page 99 KNOB SCROLL KEY 47.TB1V1.002 MYNA2 Note: The picture below shows its location. It is put on the touchpad plate. LOGO PLATE FOR PLT BEZEL PLATE 31.A46V1.001 BEZEL "ACER " LOGO LOGO PLATE FOR PLT ACER LOGO 31.T49V1.001 PANEL ADHESIVE T.M.
  • Page 100 Image Part Name Description Acer P/N HDD SPONGE HDD SPONGE MYNA-2 47.TB1V1.003 SCREW SCW HEX NYL I#R-40/ 34.4C210.001 O#4-40 L5.9 SCREW SCREW MACH 86.T39V1.002 WAFER M2*L4 NI SCREW SCREW M2*L9 NYLOK 86.00D38.520 SCREW SCRW WH MS+CBZ 86.9A323.4R0 M2.5+L4 BLACK SCREW SCREW M2.5-6...

This manual is also suitable for:

Travelmate 3300Travelmate 3300 seriesExtensa 3100 series

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