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Dealing with Problems
When a problem occurs, refer to this page. The "Reference Manual" also contains detailed information. If a problem appears to be
related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic
Technical Support (
page 42).
<Only for CF-50E******/CF-50G******>
You can use the PC Information Viewer to check the computer's usage status. (
Starting Up
The power indicator or bat-
tery indicator is not lit
[Enter Password] is displayed
POST Startup Error(s) is
displayed
Windows startup, or an op-
eration is extremely slow
The date and time are incor-
rect
When resuming from the
standby or hibernation
mode, [Enter Password]
does not appear even if a
password has been set in the
Setup Utility
When "Invalid system disk.
Replace the disk, and then
press any key." (or a simi-
lar message) is displayed
When the administrator
password is forgotten
Check the cable connection for the AC adaptor.
Check to see if a fully charged battery is properly installed.
Remove the battery pack and disconnect the AC adaptor, then connect them again.
Input your Supervisor Password or User Password. If you have forgotten it, contact
Panasonic Technical Support (
page 21
Press F9 in the Setup Utility (
Utility's settings to their default values (except the password settings). Then, the Setup
Utility must be run once again for you to input the appropriate operating environment set-
tings. (The processing speed depends on the application software used, so this operation
may not cause the processing speed to increase.)
You can set the date and time using the following procedure.
: [Start] - [Settings] - [Control Panel] - [Date/Time]
Windows 2000
: [start] - [Control Panel] - [Date, Time, Language, and Regional Op-
Windows XP
tions] - [Date and Time]
When the computer is connected to a LAN, confirm the date and time of the server.
If you continue to experience problems, the internal battery maintaining the clock may
need to be replaced. Contact Panasonic Technical Support (
This computer will not correctly recognize the date and time starting from the year 2100 A.D.
Even when a password has been set in the Setup Utility, [Enter Password] does not appear
when the computer resumes from the standby or hibernation mode.
If you want to use the security function when using the standby or hibernation mode, use the
Windows password as follows:
Windows 2000
Set the password in [Control Panel] - [Users and Passwords], then add the check mark for
[Prompt for password when computer goes off standby] in [Control Panel] - [Power Op-
tions] - [Advanced].
Windows XP
Select the account to change in [Control Panel] - [User Accounts] and set the password, then
add the check mark for [Prompt for password when computer resumes from standby] in
[Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced].
This means a floppy disk that does not contain system startup information has been left in
the floppy disk drive. Remove the floppy disk, and press any key.
If the message still appears even after trying the above measure, this may be an indication
that some type of hard disk failure has occurred. Contact Panasonic Technical Support
(
page 42).
Windows 2000
After reinstalling, setup Windows and then set the password again.
Windows XP
If you have created a password reset disk (
fail to correctly enter the password. Follow the message's instructions and set the password
again by using the password reset disk.
If you have not created a password reset disk, after reinstalling, setup Windows and then set
the password again.
(Summary)
"Dealing with Problems (Advanced)")
page 42).
"Setup Utility"). This will restore the Setup
page 15), a message is displayed when you
page 42).
23
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