Samsung W300 HD Sports Camcorder User Manual page 95

Troubleshooting
Recording
Symptom
Pressing the [OK (REC)] button does not
start recording.
The actual recording time is less than the
estimated recording time.
The recording stops automatically.
When recording a subject illuminated by
bright light, a vertical line appears.
During recording, the date/time does not
display.
You cannot record a photo image.
You don't hear the shutter sound when you
record a photo image.
Explanation/Solution
• Press the [Mode ( / )] button to set the video recording or the photo recording mode.
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• There is not enough free space to record on the storage media.
• The internal temperature of your product is unusually high. Turn off your product and let it
cool off for ten minutes in a cool place.
• Your product is damp and moist inside (condensation). Turn off your product and leave it
for about 1 hour in a cool place.
• The estimated recording time may vary depending on content and features used.
• When you record an object that moves quickly, the actual recording time may be
shortened.
• There is no more free space for recording on the storage media. Back up important files
on your PC and format the storage media or delete unnecessary files.
• If you make recordings or delete files frequently, the performance of the storage media
deteriorates. If this occurs, format the storage media again.
• If you use a memory card with a low write speed, the product automatically stops
recording videos and displays a message on the LCD screen.
• This is not a malfunction.
• Date/Time Display is set to Off. Set Date/Time Display to On.
• Set your product to the photo recording mode.
• The storage media is full. Use a new memory card or format the storage media.
page 74 Or remove unnecessary images.
• Set Shutter Sound to On.
• During dual recording (video and photo), the Shutter Sound is off.
• When the micro HDMI cable is connected to the product, the Shutter Sound is not available.
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Appendixes
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page 60
page 72
page 70