Best Practices - HP P4000 Release Notes

Upgrading the VSS Provider
1. After the VSS Provider is installed, a reminder window opens.
This reminder states that you must open the Authentication Console to configure user names and
passwords for management groups for the VSS Provider to work properly with other backup
applications.
2. Click Next to continue.
3. Click Finish on the final window to complete the wizard.
4. Click Menu on the installer window.
The Solution Pack installer main window opens.
5. If you have finished installing Solution Pack components, click Exit to close the installer.
Online Upgrades troubleshooting
Table 3 Upgrades troubleshooting error messages
Error Message
An error occurred while reading the upgrade configuration
file. If the file was from a web connection, click Try
Download Again, otherwise recreate your media image.
There was a problem connecting to the download site.
Please check your Internet connection and click Check For
Upgrades, or use local media by clicking Use Local Media.
The CMC cannot write to the downloads directory. Select
a different directory in Upgrade Preferences and click Try
Download Again.
There is insufficient space on the drive for the upgrade
packages. Free up some space or use Upgrade Prefer-
ences to change the download directory. Then click Try
Download Again.
At least one file was corrupted when downloading from
the FTP site. This is usually caused by a transient network
error. Either wait a few minutes or fix the network connec-
tion, and then click Try Download Again. You can also
try to install the files. If the installation requires one of the
missing files, a message will inform you that the installation
was not successful.

Best practices

Upgrading management groups with Remote Copy associations
If you are upgrading management groups with Remote Copy associations, you should upgrade the
remote management groups first. If you upgrade the primary group first, Remote Copy may stop
working temporarily, until both the primary management group and the remote group have finished
12
Description
This message appears if the upgrades XML file is
missing or corrupted after it has already been
downloaded. Download the upgrade XML file
again.
The CMC can't connect to the FTP site to check
for upgrades, or FTP is connected but the vsftpd
service is stopped.
This message appears when the CMC cannot write
to the downloads directory. Check the permissions
on the directory and try again, or select a different
directory.
The drive where the CMC is trying to write the
files has <=2GB of space left. The download stops
so that the drive does not fill up.
A file or files was corrupted during the download.
The file(s) is automatically deleted, so they can re-
download.
We also allow you to proceed with upgrades in
the event that the bad file is not one that they
need.