If You Need Further Assistance - Toshiba Satellite L305D-S5974 Resource Manual

56

If you need further assistance

2 Double-click the appropriate ExpressCard, which will be listed
under one of the categories shown, for example: Disk drives,
Network adapters, Other, etc.
The operating system displays your ExpressCard's Properties
dialog box, which contains information about your
ExpressCard configuration and status.
The computer stops working (hangs) when you insert an
ExpressCard
1 If the ExpressCard
ON/OFF button until the computer shuts down (approximately
10 seconds).
2 Restart the computer and press the
pressing the ON/OFF button.
3 From the menu, select Safe Mode.
4 After the computer starts, click Start, Control Panel, System
and Security, and then under System, click Device Manager.
5 Look for an item with a yellow shield with an exclamation
mark in it. This indicates there is a resource conflict. Do one of
the following:
❖ If there is a resource conflict, right-click the item marked
❖ If no resource conflict is indicated, contact the card
6 Click OK to confirm the uninstall.
7 In the Device Manager window, click the Action menu and
select Scan for Hardware changes.
8 Restart the computer normally.
9 If the issue is not resolved, contact the card manufacturer for
additional troubleshooting assistance.
If you need further assistance
If you have followed the recommendations in this section and are
still having problems, you may need additional technical assistance.
This section contains the steps to take to ask for help.
®
.
®
causes the system to hang, hold down the
with the yellow exclamation point and select Uninstall
from the menu, and then proceed to step 6.
manufacturer for additional troubleshooting assistance.
F8 key immediately after