Recording
Symptom
Pressing the Recording start/stop button
does not start recording.
The actual recording time is less than the
estimated recording time.
The recording stops automatically.
When recording a subject illuminated by
bright light, a vertical line appears.
When the screen is exposed to direct
sunlight during recording, the screen
becomes red or black for an instant.
During recording, the date/time does not
display.
You cannot record a photo image.
You don't hear the shutter sound when
you record a photo image.
You don't hear the beep sound.
There is a time difference between the
point where you press the Recording
start/stop button and the point where the
recorded video starts/stops.
Horizontal stripes appear on the images.
Explanation/Solution
•
Press the MODE button to set the record mode. page 29
•
There is not enough free space to record on the storage media.
•
Check if memory card is not inserted or write-protect tab is set to lock.
•
The estimated recording time may vary depending on content and features used.
•
When you record an object that moves quickly, the actual recording time may be shortened.
•
There is no more free space for recording on the storage media. Back up important files on your PC and format
the storage media or delete unnecessary files.
•
If you make recordings or delete files frequently, the performance of the storage media deteriorates. If this
occurs, format the storage media again.
•
If you use a memory card with a low write speed, the camcorder automatically stops recording videos and
displays a message on the LCD screen.
•
This is not a malfunction.
•
This is not a malfunction.
•
"Date/Time Display" is set to "Off." Set the "Date/Time Display" to On. page 79
•
Set your camcorder to the record mode. page 29
•
Release the lock on the write-protection tab of the memory card if any.
•
The storage media is full. Use a new memory card or format the storage media. page 86 Or remove
unnecessary images. page 70
•
Set "Shutter Sound" to "On."
•
During dual recording (video and photo), the Shutter Sound is off.
•
When the Mini HDMI cable or Audio/Video cable is connected to the camcorder, the Shutter Sound is not
available.
•
Set "Beep Sound" to "On."
•
Beep sound is temporally off while recording videos.
•
When the Mini HDMI cable or Audio/Video cable is connected to the camcorder, the Beep Sound is not
available.
•
On your camcorder, there may be a slight time delay between the point where you press the Recording start/
stop button and the actual point where the recorded video starts/stops. This is not an error.
•
This occurs when recording images under a fluorescent lamp, sodium lamp, or mercury lamp. This is not a
malfunction.
Troubleshooting
107
107