Table of Contents
Advertisement
32
Medalist 4342, 3232 and 2122, Rev. C
Automated services
®
SeaFONE
1-800-SEAGATE
Seagate's 800 number (1-800-732-4283) provides toll-free
access to our automated self-help services. Here you'll find
answers to commonly asked questions, troubleshooting tips and
specifications for disc drives and tape drives. This service is
available 24 hours daily and require a touch-tone phone. Interna-
tional callers can reach this service by dialing 405-936-1234.
®
SeaFAX
SeaFAX is Seagate's automated FAX delivery system. Using a
touch-tone phone, you can obtain technical support information
by return FAX. This service is available 24 hours daily.
SeaTDD™
405-936-1687
Using a telecommunications device for the deaf (TDD), you can
send questions or comments 24 hours daily and exchange mes-
sages with a technical support specialist between 8:00
to
A.M.
(
12:15
and 1:30
to 6:00
central time) Monday
P.M.
P.M.
P.M.
through Friday.
Technical support and warranty repair
Technical support
If you need assistance installing your drive, consult your dealer.
For one-on-one help, you can talk to a technical support special-
ist during business hours. Before calling, note your system con-
figuration and drive model number (ST xxxxx ).
Warranty repair
Seagate direct OEM, Distribution and System Integrator custom-
ers should contact their Seagate service center representative
for warranty information. Other customers should contact their
Advertisement
Table of Contents
