Password Security - HP Pro 3500 Series Illustrated Parts & Service Map

Standard and Optional Boards
Memory modules (PC3-10600, CL9) (or use in 3400 series models)
* 1 GB
* 2 GB
* 4 GB
Memory modules (PC3-12800, CL11) (or use in 3500 series models)
* 2 GB
* 4 GB
Other boards
* 802.11b/g/n (1x1) WLAN module
* AMD Radeon HD 7570 2-GB DDR3 FH PCIe x16 Card for use only in
HP Pro 3500/3505 models
* AMD Radeon HD 7450 1-GB DDR3 FH PCIe x16 Card for use only in
HP Pro 3500/3505 models
* AMD Radeon HD 7350 512MB DDR3 FH PCIe x16 Card for use only in
HP Pro 3500/3505 models
* AMD Radeon HD 6570 2GB DDR3 FH PCIe x16 Card
* ATI Radeon HD 6450 1-GB graphics adapter
* ATI Radeon HD 6450 512-MB graphics adapter
* AMD Radeon HD 6350 512MB DDR3 FH PCIe x16 Card
* nVidia GeForce GT640 3-GB graphics adapter, full height for use only in
HP Pro 3500/3505 models (not for use in Brazil)
* nVidia GeForce GT630 2-GB graphics adapter, full height for use only in
HP Pro 3500/3505 models (not for use in Brazil)
* nVidia GeForce GT620 1-GB graphics adapter, full height for use only in
HP Pro 3500/3505 models (not for use in Brazil)
* nVidia GeForce GT530 2-GB graphics adapter, full height (not for Brazil) 657106-001
* nVidia GeForce GT405 512-MB graphics adapter (not for Brazil)
* nVidia GeForce GT520 1-GB graphics adapter, full height (not for Brazil) 657399-001
Intel Core i7 processors (include thermal material)
* 2600, 3.4 GHz, 8-MB L3 cache
* 2600S, 2.7 GHz, 8-MB L3 cache
Intel Core i5 processors (include thermal material)
* 2500, 3.3 GHz, 6-MB L3 cache (not for Brazil)
* 2400, 3.1 GHz, 6-MB L3 cache (not for Brazil)
* 2320, 3.0 GHz, 6-MB L3 cache
* 2310, 2.9 GHz, 6-MB L3 cache (not for Brazil)
* 2300, 2.8 GHz, 6-MB L3 cache (not for Brazil)
Intel Core i3 processors (include thermal material)
* 2130, 3.4 GHz, 3-MB L3 cache (not for Brazil)
* 2125, 3.3 GHz, 3-MB L3 cache (not for Brazil; use in only 3500 series)
* 2120, 3.3 GHz, 3-MB L3 cache (not for Brazil)
* 2105, 3.1 GHz, 3-MB L3 cache (not for Brazil)
* 2100, 3.1 GHz, 3-MB L3 cache
Intel Pentium Dual-Core processors (include thermal material)
* G860, 3.0 GHz, 3-MB L3 cache (not for Brazil)
* G850, 2.9 GHz, 3-MB L3 cache
* G840, 2.8 GHz, 3-MB L3 cache (not for Brazil)
* G630, 2.7 GHz, 3-MB L3 cache (not for Brazil)
* G620, 2.6 GHz, 3-MB L3 cache
Intel Celeron processors (include thermal material)
* G540, 2.5 GHz, 2-MB L3 cache (not for Brazil)
* G530, 2.4 GHz, 2-MB L3 cache (not for Brazil)
* G440, 1.6 GHz, 1-MB L3 cache (not for Brazil)
AMD A-Series Advanced Processing Units (include thermal material; not used in Brazil)
* X4 A8-3870, 3.0 GHz, 4-MB L2 cache; Radeon HD6550D graphics core (use
in only 3505 models)
* X4 A8-3820, 2.5 GHz, 4-MB L2 cache; Radeon HD6550D graphics core (use
in only 3505 models)
* X4 A8-3800, 2.4 GHz, 4-MB L2 cache; Radeon HD6550D graphics core
* X4 A6-3670, 2.7 GHz, 4-MB L2 cache; Radeon HD6550D graphics core (use in
only 3505 models)
* X4 A6-3650, 2.6 GHz, 4-MB L2 cache; Radeon HD6550D graphics core
* X4 A6-3620, 2.2 GHz, 4-MB L2 cache; Radeon HD6530D graphics core (use
in only 3505 models)
* X4 A6-3600, 2.1 GHz, 4-MB L2 cache; Radeon HD6530D graphics core
* X4 A8-3550, 2.8 GHz, 4-MB L2 cache; Radeon HD6550D graphics core
* X2 A4-3400, 2.7 GHz, 4-MB L2 cache; Radeon HD6530D graphics core
* X2 E2-3200, 2.4 GHz, 1-MB L2 cache; Radeon HD6370D graphics core
* Not shown
HP Pro 3400/3500 Series, MT
Common POST Error Messages
Screen Message
635802-001 101-Option ROM
Error
635803-001
585157-001
103-System Board
Failure
671612-001
671613-001
164-Memory Size
Error
and
634906-001
201-Memory Error
679219-001
679218-001
214-DIMM Configu-
ration Warning
676356-001
301-, 304-Keyboard
error
638406-001
638132-001
501-Display Adapter
647449-001
Failure
631728-001
687226-001
1720-SMART Hard
687580-001
Drive Detects Immi-
nent Failure
687579-001
657108-001

Password Security

638632-001
Establishing a Setup or Power-On password:
638419-001
1. Turn on or restart the computer.
2. As soon as the computer turns on, press the Esc key while "Press the ESC key for Startup
638631-001
Menu" message is displayed at the bottom of the screen.
638630-001 3. Press the F10 key to enter Computer Setup.
4. To establish Setup password, select Security > Setup Password and follow the instructions.
665121-001
- or -
657111-001
To establish a Power-On password, select Security > Power-On Password and follow the
instructions on the screen
654601-001
5. Before exiting, click File > Save Changes and Exit.
665120-001
Changing a Setup or Power-On password:
638629-001
1. Turn on or restart the computer.
638629-001
To change the Setup password, go to step 2.
To change the Power-on password, go to step 3.
655970-001
2. To change the Setup password, as soon as the computer turns on:
638628-001
- Press the Esc key while "Press the ESC key for Startup Menu" message is displayed.
- Press the F10 key to enter Computer Setup.
665123-001
3. When the key icon appears, type your current password, a slash (/) or alternate delimiter
character, your new password, another slash (/) or alternate delimiter character, and your new
655973-001
password again as shown:
655972-001 current password/new password/new password.
NOTE: Type the new password carefully since the characters do not appear on the screen.
665122-001
4. Press Enter.
655971-001
The new password will take effect the next time the computer is restarted.
Deleting a Power-On or Setup password
665119-001
1. Turn on or restart the computer.
665117-001
To delete the Setup password, go to step 2.
665467-001
To delete the Power-On password, go to step 3.
2. To change the Setup password, as soon as the computer turns on:
667723-001
- Press the Esc key while "Press the ESC key for Startup Menu" message is displayed.
- Press the F10 key to enter Computer Setup.
667723-001
3. When the key icon appears, type your current password followed by a slash (/) or alternate
delimiter character as shown. Example: currentpassword/
667723-001
4. Press Enter.
671609-001
Clearing CMOS
1. Turn off the computer and disconnect the power cord from the power outlet.
667722-001
2. Remove the access panel.
671608-001
3. On the system board, locate the CLR_CMOS or CMOS header. Header label varies based on
model.
667724-001
4. Remove the jumper from pins 2 and 3.
667721-001
5. Place the jumper on pins 1 or 2.
667725-001
6. Replace the jumper on pins 2 and 3.
667726-001
7. Replace the chassis access panel and reconnect the power cord.
8. Turn on the computer and allow it to start.
670582-002
Probable Cause Recommended Action
1. System ROM 1. Verify ROM, reflash if required
checksum error.
2. Remove suspected card, reboot
3. Clear CMOS memory, reboot
2. Expansion board
option ROM checksum 4. Replace system board
DMA, timers 1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
Incorrect memory config- 1. Run Setup (F10).
uration
2. Check DIMMs for proper seating,
type, and HP compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
Populated DIMM config- Rearrange the DIMMs so that each chan-
uration is not optimized nel has the same amount of memory.
Keyboard failure. Check keyboard connection or keys.
Check connector for bent of missing
pins. Replace keyboard. If 304, possible
system board problem.
Graphics display control- 1. Reseat graphics card.
ler.
2. Clear CMOS.
3. Check monitor connection.
4. Replace graphics card.
Hard drive is about to fail. 1. Determine if hard drive is giving correct
error message. Enter Computer Setup
and run the Drive Protection System test
under Storage > DPS Self-test.
2. Apply hard drive firmware patch if
applicable.
3. Back up contents, replace hard drive.
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