Compaq Presario R3000 - Notebook PC Software Manual
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Compaq Presario R3000 - Notebook PC Software Manual

Compaq Presario R3000 - Notebook PC Software Manual

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Software Guide
Compaq Notebook Series
Document Part Number: 355389-001
November 2003
This guide explains how to manage notebook power, use
multimedia software, and update or restore system software. It
also provides instructions for using the Setup and support
utilities.

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Summary of Contents for Compaq Presario R3000 - Notebook PC

  • Page 1 Software Guide Compaq Notebook Series Document Part Number: 355389-001 November 2003 This guide explains how to manage notebook power, use multimedia software, and update or restore system software. It also provides instructions for using the Setup and support utilities.
  • Page 2 Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Software Guide Compaq Notebook Series First Edition November 2003 Reference Number: R3000 Document Part Number: 355389-001...

  • Page 3: Table Of Contents

    Contents 1 Power Selecting a Power Source......1–1 Standby, Hibernation and Shutdown ....1–2 Standby .
  • Page 4 Contents 2 Security Security Features Quick Reference ....2–2 About Passwords ....... 2–3 Forgotten Passwords .
  • Page 5 Contents Playing DVDs and Video CDs with InterVideo WinDVD (Select Models) ......3–4 General DVD Tips......3–4 Playing DVDs or Video CDs.
  • Page 6 Contents Installing a Retail Version of an Operating System..4–19 Configuring Your Notebook ..... 4–19 Opening the Setup Utility ....4–19 Navigating and Selecting in the Setup Utility .

  • Page 7: Power

    Power Selecting a Power Source The notebook can run on internal power from a battery pack or on external power from an AC adapter and other devices. The following table describes the best power source for general tasks. Task Use This Power Source: Work in most software Charged battery pack in the applications.

  • Page 8: Standby, Hibernation And Shutdown

    Power Standby, Hibernation and Shutdown This section describes Standby, Hibernation, and shutdown, and explains when to implement them. Standby and Hibernation are energy-saving features that can be initiated by you or by the system. The amount of time a battery pack can hold a charge to support Standby or Hibernation varies by notebook configuration and the condition of the battery pack.

  • Page 9: Shutdown

    Power Ä CAUTION: To prevent loss of data during a low-battery condition, do not disable Hibernation when the battery pack is in a low-battery condition. Ä CAUTION: If Hibernation is disabled, the system does not automatically save your system memory when the notebook reaches a critical low-battery condition.

  • Page 10: Choosing Standby, Hibernation Or Shutdown

    Power Choosing Standby, Hibernation or Shutdown Your choice of Standby, Hibernation, or shutdown will depend on how you work. The amount of time a battery pack can support Standby or Hibernation or hold a charge varies by notebook configuration and the condition of the battery pack. A fully charged new battery pack can typically support Standby for up to 48 hours and Hibernation for several weeks.

  • Page 11: When Using Infrared Or Drive Media

    Power When Using Infrared or Drive Media Ä CAUTION: To prevent possible video and audio degradation and loss of audio or video playback functionality, do not initiate Standby or Hibernation while using drive media. Standby and Hibernation interfere with the use of infrared communication and drive media.

  • Page 12: Identifying Power Controls And Indicators

    Power Identifying Power Controls and Indicators In this guide, the function keys are capitalized ( ). The Fn, F5 function keys on your keyboard may be lowercase ( fn, f5 1 Power button 2 Power/Standby light hotkey (to initiate Standby) Fn+F5 Identifying power controls and indicators 1–6...

  • Page 13: Using The Default Power Settings

    Power Using the Default Power Settings The following tables describe the default power settings on the notebook. You can change many of these settings according to your preferences. If you want to change the default settings, see “Setting Power Preferences” later in this chapter.

  • Page 14: Initiating Or Resuming From Hibernation

    Power Initiating or Resuming from Hibernation Task Procedure Result User-initiated With the notebook on: Power/Standby light Hibernation. turns off. Briefly press the power button Screen clears. -or- Select Start > Shut Down > Hibernate. (If the Hibernate option is not displayed, press and hold shift.) In the Power Options...

  • Page 15: Initiating Or Resuming From Standby

    Power Initiating or Resuming from Standby Task Procedure Result User-initiated With the notebook on: Power/Standby light Standby. blinks. Press Fn+F5, or Screen clears. Select Start > Shut Down > Standby. System-initiated If the notebook is running on Standby. external power, the system will not initiate Standby.

  • Page 16: Setting Power Preferences

    Power Setting Power Preferences Many of the default power settings, such as timeouts, alarms, and power button settings, can be changed in the Power Options window. For example, you can set an audio alert to warn you when the battery reaches a low-power condition. On some notebook models, processor performance can also be managed in the Power Options window.

  • Page 17: Setting Or Changing A Power Scheme

    Power Setting or Changing a Power Scheme The Power Schemes tab in the Power Options window assigns power levels to system components. You can assign different schemes depending on whether the notebook is running on a battery pack or AC power. You can also set a Power Scheme that initiates Standby or turns off the display or hard drive after a time interval (timeout) that you specify.

  • Page 18: Processor Performance Controls

    Power Processor Performance Controls Windows XP Home and Windows XP Professional provide unique software that allows the user to control processor performance. The CPU (central processing unit) speed can be set for optimal performance or for optimal power conservation. For example, the software can be set to trigger an automatic change in processor speed when the power source changes between AC power and battery power, or when notebook use changes between active and idle.
  • Page 19 Power When you choose a Power Scheme, you are setting the AC power and battery power modes shown in the following table. No other user intervention is required to control the performance of your notebook processor. Power Scheme AC Power Battery Power Home/Office Desk None...

  • Page 20: Security

    Security This chapter describes some of the security features that may be provided on your notebook. For information about Windows XP Home or Windows XP Professional security features, refer to your operating system documentation. Software Guide 2–1...

  • Page 21: Security Features Quick Reference

    Security Security Features Quick Reference To Protect Against This Risk Use This Feature Unauthorized use of the notebook QuickLock and power-on password Unauthorized access to the Setup Administrator password utility Unauthorized access to the System Information processor serial number and other system identification information Software viruses Norton AntiVirus software...

  • Page 22: About Passwords

    Hibernation until an authorized service provider resets the notebook. Refer to the Worldwide Telephone Numbers booklet included with the notebook to contact a Compaq Product Information Center. If you forget the DriveLock user password but know your DriveLock master password, you can remove DriveLock protection from the drive.

  • Page 23: About Power-On Passwords

    Security About Power-On Passwords A power-on password prevents unauthorized use of the notebook. After being set, a power-on password must be entered each time the notebook is turned on or restarted, or when the notebook resumes from Hibernation. A power-on password: Does not display as it is set, entered, changed, or deleted.
  • Page 24 Security 6. When you are prompted to continue, press enter. 7. To save your preferences and exit the Setup utility: a. Press (or select Exit from the menu bar). b. Select Exit Saving Changes. c. Then follow the instructions on the screen. Changing a Power-On Password To change a power-on password: 1.

  • Page 25: Entering Power-On Passwords

    Security Deleting a Power-On Password To delete a power-on password: 1. Open the Setup utility by pressing while the “Press <F10> to enter setup” prompt is displayed in the lower left corner of the screen. 2. Select Security from the menu bar. (To select a menu, use the arrow keys.) 3.

  • Page 26: About Administrator Passwords

    Security About Administrator Passwords An Administrator password protects the configuration settings and system identification information in the Setup utility. After it is set, this password must be entered to access Setup. An Administrator password: Is not interchangeable with a Windows Administrator password, although both can use the same word or series of letters, numbers, or slashes.
  • Page 27 Security 5. Type the password in the New Password field, and then press enter. 6. Type the password in the Confirm New Password field, and then press enter. 7. When you are prompted to continue, press enter. 8. To save your preferences and exit the Setup utility: a.
  • Page 28 Security 8. When you are prompted to continue, press enter. 9. To save your preferences and exit the Setup utility: a. Press (or select Exit from the menu bar). b. Select Exit Saving Changes. c. Then follow the instructions on the screen. Your preferences are set as you exit Setup and are in effect when the notebook restarts.

  • Page 29: Entering Administrator Passwords

    Security Entering Administrator Passwords At the Setup prompt, type your password (using the same type of keys you used to set the password), and then press After enter. 3 unsuccessful attempts to enter the Administrator password, you must restart the notebook to try again. Using Other Device Security The Device Security feature also allows a user or administrator to set the system startup preferences by enabling or disabling...

  • Page 30: Protecting System Information

    Security Protecting System Information Using System Information System Information options allow you to: Display or enter the notebook serial number, asset tag, and ownership tag. Display a battery pack serial number. Setting System Information Options 1. Open the Setup utility by turning on (not restarting) the notebook.

  • Page 31: Protecting Your Notebook

    Security Protecting Your Notebook When you use your notebook to access a network or the Internet, you expose the notebook to security and privacy threats in the form of viruses, worms, and hackers. These security and privacy occurrences can potentially disable the notebook operating system, software applications, and personal files.

  • Page 32: Using Security Software Measures

    Security Using Security Software Measures Compaq recommends that you follow these three protective security software measures to improve your notebook security and to reduce the severity of security access threats. Step Use this Security Measure For More Information Install antivirus software before...

  • Page 33: Connecting An Optional Security Cable

    Security Connecting an Optional Security Cable The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen. Refer to the illustration that is the closest match to your notebook. To install an optional security cable: 1.

  • Page 34: Multimedia

    Multimedia Using CDs and DVDs This chapter provides general instructions for using select multimedia hotkeys, playing CDs and DVDs, and using multimedia software. Multimedia software applications included with your notebook vary by model. Protecting Playback Ä CAUTION: To prevent possible video and audio degradation and loss of audio or video playback functionality, do not initiate Standby or Hibernation while using drive media.

  • Page 35: Observing The Copyright Warning

    Multimedia Observing the Copyright Warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. This notebook should not be used for such purposes. Using Hotkeys In this guide, the function keys are capitalized ( ).
  • Page 36 Multimedia Hotkeys are preset combinations of the key and one of the hotkeys 1 perform function keys. The through Fn+F9 Fn+F12 many of the same tasks as Windows Media Player or InterVideo WinDVD. To play, pause, or resume an audio CD or DVD, press the hotkey 1.

  • Page 37: Playing Audio And Video Cds With Windows Media

    Multimedia Playing Audio and Video CDs with Windows Media Player The Windows Media Player software application is included with the notebook operating system. Playing CDs To open Windows Media Player to play a CD: 1. Insert a CD into the optical drive and close the tray. Wait several seconds.

  • Page 38: Playing Dvds Or Video Cds

    Multimedia If the DVD displays a “Playback Of Content From This Region Is Not Permitted” error message, change the region setting as described in the next section, and then restart the DVD. For more information about using WinDVD, select Help on the WinDVD menu bar.

  • Page 39: Changing Region Settings

    Multimedia Changing Region Settings To change the region setting on drive media: 1. Insert the DVD into the optical drive. 2. If the WinDVD window does not open after a short pause, select Start > All Programs > InterVideo WinDVD > InterVideo WinDVD.

  • Page 40: Preparing To Use Intervideo Windvd Creator

    DVD. The write process is sensitive to vibration. Choosing Recording Media Compaq recommends using high-quality media that correspond to the maximum speed of the optical drive. The notebook can write or copy to DVDs that provide one-time, non-erasable recording (DVD+R) or to DVDs that provide erasable recording (DVD+RW).

  • Page 41: Creating Dvds And Video Cds

    Multimedia Creating DVDs and Video CDs To open InterVideo WinDVD Creator: » Select Start > All Programs > InterVideo > WinDVD Creator. For instructions on creating DVDs and video CDs, select Help on the WinDVD Creator menu bar. Sonic RecordNow! Sonic RecordNow! can be used to create backups of data or audio CDs or DVDs, transfer audio files from CDs to a hard drive, and create personalized audio CDs.

  • Page 42: Software Updates And Restorations

    Prepare for a ROM (read-only memory) update by identifying the ROM version currently installed on the notebook. 2. Access the updates at the Compaq Web site. 3. Download and install the updates. The notebook ROM stores the BIOS (basic input-output system).

  • Page 43: Accessing Notebook Product Information

    Software Updates and Restorations Accessing Notebook Product Information To access the updates for your notebook, you will need the following information: The product category is Notebook. The product family name and series number are printed on the display bezel. The product name, product number, and serial number are provided on the Service Tag label on the bottom of unit.

  • Page 44: Downloading And Installing Software Updates

    Downloading and Installing Software Updates Most software at the Compaq Web site is packaged in a compressed file called a SoftPaq. Some ROM updates may be packaged in a compressed file called a RomPaq. Other ROM updates may be provided as a CPQFlash SoftPaq.

  • Page 45: Downloading And Installing Rom Updates

    Software Updates and Restorations Downloading and Installing ROM Updates Ä CAUTION: To prevent serious damage to the notebook or an unsuccessful installation, download and install a ROM update only while the notebook is connected to reliable external power. (Do not download or install a ROM update while the notebook is docked or running on battery power.) During the download and installation: Do not unplug the notebook from the electrical outlet.
  • Page 46 Software Updates and Restorations Downloading ROM Update To download a ROM update: 1. Access the page at the Compaq Web site that provides software for your notebook: Select Start > Help and Support, and then select a software update link.
  • Page 47 Software Updates and Restorations Installing ROM Update ROM installation procedures vary. To install a ROM update, follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed: 1. Open Windows Explorer by selecting Start > All Programs > Accessories >...

  • Page 48: Downloading And Installing Other Software

    Software Updates and Restorations Downloading and Installing Other Software To update software other than a ROM update: 1. Access the page at the Compaq Web site that provides software for your notebook: Select Start > Help and Support, and then select a software update link.

  • Page 49: Recovery Procedures

    8. To complete the installation, follow the instructions on the screen. After a message on the screen reports a successful installation, you can delete the downloaded file from the Compaq folder. Recovery Procedures Ä CAUTION: To prevent loss of notebook functionality, perform the procedures described in this section only while the notebook is connected to reliable external power through the AC adapter.

  • Page 50: Before You Begin

    Software Updates and Restorations Before You Begin Compaq recommends that you try to restore your system by using the System Restore utility before you consider repairing or reinstalling your operating system. Perform the following restore procedures in the order presented.

  • Page 51: Using The System Restore Utility

    Setting additional restore points manually provides additional protection for your system files and settings. Compaq recommends that you manually set restore points: Before you add or extensively modify software or hardware.

  • Page 52: Repairing Or Reinstalling Drivers

    Software Updates and Restorations Repairing or Reinstalling Drivers All drivers required for notebook functionality can be reinstalled from the Driver Recovery CD included with your notebook. If you have not reinstalled your operating system, these drivers can also be reinstalled from your hard drive. The driver reinstallation process repairs or replaces most corrupted drivers and reinstalls most deleted drivers.

  • Page 53: Repairing Or Reinstalling Applications

    Software Updates and Restorations Repairing or Reinstalling Applications All applications preinstalled or preloaded on your notebook can be repaired or reinstalled by using the Driver Recovery CD, and on some notebook models, an Application Recovery CD. An Application Recovery CD contains the supplementary software included with some notebook models.

  • Page 54: Reinstalling Applications From The Driver Recovery Cd Or An Application Recovery Cd

    Use the following procedure to restore or reinstall the software on either the Driver Recovery CD or an Application Recovery CD. Compaq recommends that you restore software first from the Driver Recovery CD and then from any Application Recovery CDs included with your notebook.

  • Page 55: Repairing The Operating System

    Software Updates and Restorations Repairing the Operating System To repair the operating system without deleting your personal data: 1. Insert the Operating System Recovery CD (included with the notebook) into the optical drive. 2. Turn off the notebook using the standard Windows shutdown procedure.

  • Page 56: About Operating System Reinstallation

    Software Updates and Restorations About Operating System Reinstallation If you could not solve the problem by repairing the operating system as described in the previous section, it might be necessary to reinstall the operating system. Backing Up Your Data Ä CAUTION: Personal data and any software you have installed on the notebook will be lost during the operating system reinstallation procedure described in this section.

  • Page 57: Reinstalling The Operating System

    Software Updates and Restorations The shortcuts on a desktop are often stored in C:\ Documents and Settings\ (Your User Account)\ Desktop. If you have customized the settings in a window, toolbar, or menu bar, you might want to take a screen shot of that element.

  • Page 58: Software Guide

    Software Updates and Restorations 3. Turn on the notebook by briefly pressing the power button. If the Operating System Recovery CD does not open after several minutes, the boot order settings on your notebook might have been changed from the default settings. For information about changing boot order settings, refer to the Boot Menu in the“Configuring Your Notebook”...

  • Page 59: Updating Reinstalled Software

    Software Guide. Updating Reinstalled Software Compaq strongly recommends that you update all reinstalled software. Depending on the settings you used on your former configuration, some software might have been automatically updated without your knowledge. Use the following update procedures as soon as your notebook is connected to the Internet.

  • Page 60: Installing A Retail Version Of An Operating System

    Installing a Retail Version of an Operating System The Windows operating system provided on the notebook or on the Operating System Recovery CD is enhanced by Compaq. The Compaq enhancements add power and security features and provide supplementary support for external devices such as drives and PC Cards.

  • Page 61: Navigating And Selecting In The Setup Utility

    Software Updates and Restorations Navigating and Selecting in the Setup Utility Because the Setup utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. To navigate, use the up and down arrow keys or tab.

  • Page 62: Main Menu

    Software Updates and Restorations The following tables describe BIOS settings for the BIOS version at publication. If your BIOS is a different version, some settings may differ from those shown. Main Menu Setting Description Default BIOS Revision Shows the current BIOS Detected version.

  • Page 63: Boot Menu

    Software Updates and Restorations Boot Menu Setting Description Default 1. Floppy Shows the order of boot 1. Floppy Diskette Diskette devices. Move the entries to Devices Drives change the order. If the notebook has more than one 2. CD-ROM 2. CD-ROM device in a + category, you 3.

  • Page 64: Restoring Setup Utility Default Settings

    Support Center feature that you need. The Help and Support Center provides a comprehensive online resource tool for contacting an Compaq support specialist, for downloading the latest software driver updates and product information, and for learning more about using and maintaining your notebook.
  • Page 65 Norton AntiVirus software. Undo changes to your notebook with System Restore. Improve performance of your hard drive and battery pack. Contact an Compaq support specialist or use Remote Assistance to get additional help. Download the latest drivers, utilities, software updates, and product documentation for your notebook.

  • Page 66: Using Support Telephone Numbers

    Compaq. To obtain a list of worldwide customer support telephone numbers or to locate the Compaq office near you, use one of the following methods: Select Start > Help and Support.

  • Page 67: Preparing To Call Technical Support

    Software Updates and Restorations Preparing to Call Technical Support To provide the fastest possible resolution of your problem, have the notebook and the following information available when you call: Product name, serial number, and product number are provided on Service Tag label affixed to the bottom of the notebook.
  • Page 68 Index BIOS (basic input output system) 4–1 AC power boot order 4–14 devices that supply 1–1 using Hibernation with 1–8 using Standby with 1–9 Administrator password Application Recovery 4–12 changing 2–7 2–8 2–9 CD-R vs. CD-RW 3–7 deleting 2–7 2–8 2–9 Driver Recovery 4–11 4–12...
  • Page 69 Index DVDs creating with WinDVD Creator icons 3–6 displaying power icon 1–10 DVD-R vs. DVD-RW 3–7 finding hidden 1–10 playing, with WinDVD 3–5 InterVideo WinDVD. See region settings for 3–5 WinDVD Creator emergency shutdown steps 1–9 keys End User License Agreement, 3–3 operating system repair 4–14 hotkeys 3–3...
  • Page 70 Index repairing the operating system 4–13 passwords 4–19 resetting the notebook, emergency forgotten 2–3 shutdown steps 1–9 power-on 2–3 2–4 restore point 4–10 Windows 2–3 playback tips 3–4 defined 4–1 power button determining current version of default settings 1–7 4–2 identifying 1–6 downloading and installing 4–4 power conservation...
  • Page 71 Index SoftPaq described 4–3 technical support 2–3 4–25 downloading and installing 4–7 telephone numbers, service and software support 4–25 backing up 4–10 4–15 troubleshooting, System Restore repairing, reinstalling 4–12 4–10 RomPaq 4–3 Setup utility 4–19 unresponsive system, emergency SoftPaq 4–3 shutdown steps 1–9 updating software 4–1 Windows Media Player 3–4...

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