Asus Q500A E-Manual page 83

Issue
My Notebook PC does not
turn on.
My Notebook PC displays
an "Open policy file error"
message when I turn it on.
My Notebook PC gets too
hot even when the cooling
fan is working. How do I
solve this?
Notebook PC E-Manual
Solutions
• Check the power cord
connections.
• Check if the battery pack
is properly aligned at the
notches and fitted completely
into the battery slot.
• If your Notebook PC is
connected to the power
adapter but does not load the
BIOS or the operating system,
the problem might be in
the Notebook PC's hard disk
drive. Contact your local ASUS
Service Center for assistance.
Download the latest Power4Gear
utility from the ASUS website and
reinstall it in your Notebook PC.
• Ensure that nothing blocks
any of the air vents while
using your Notebook PC.
• Close some running
applications to decrease the
system's load.
• Check your system for viruses.
• Try restoring your system to
its original factory settings.
IMPORTANT! Back up all your
data to another location before
restoring your Notebook PC to
its factory settings.
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