Hibernate Mode - Asus Q500A E-Manual

Issue
My optical disc drive
cannot read from or write
to discs.
My Notebok PC does not
wake up from sleep or

hibernate mode.

The function keys do not
work.
My built-in camera is not
working properly.
82
Solutions
Update the BIOS to the latest
version then try again. If the
problem still exists, contact your
local service center for assistance.
• Remove upgraded parts
such as RAM cards, the hard
disk drive (HDD), or WLAN/
Bluetooth modules if they
were purchased separately
from your Notebook PC.
Run Remove everything and
•
reinstall Windows to restore
the system to its factory
default settings.
IMPORTANT! Back up all your
data to another location before
restoring your Notebook PC to
its factory settings.
• If the problem still exists,
contact your local ASUS
Service Center for assistance.
Reinstall the "ATK0100" driver from
the driver CD or download it from
the ASUS website.
Try reinstalling the webcam driver.
You can also try updating the BIOS
to the latest version. If the problem
still exists, contact your local ASUS
service center for assistance.
Notebook PC E-Manual