Epson B-310N User Manual page 177

In the duplex unit:
Remove the duplex unit and open the cover of the duplex unit. Then, gently remove the jammed
paper.
3. Close the printer cover and turn on the printer.
4. Reload the paper and press the OK button to resume printing.
Note:
If you cannot easily remove a foreign object, do not use force and do not disassemble the printer. Contact
Epson Service Center for assistance.
& See "Contacting Epson Support" on page 191.
If your paper jams frequently, make sure of the following:
❏ The paper is smooth, not curled or wrinkled.
❏ You are using high quality paper.
❏ The printable side of the paper is face up in the rear sheet feeder and face down in the front paper
cassette.
❏ The paper stack was fanned before loading.
❏ The paper is not loaded above the c arrow mark inside the edge guide.
B-310N/B-510DN User's Guide
Troubleshooting 177