A Product Damage Caused By Customer's Fault - Samsung SyncMaster 320MX-3 User Manual

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If a service technician gives instructions on how to use product or simply adjusts options without
disassembling product.
If a defect is caused by external environmental factors. (Internet, Antenna, Wired Signal, etc.)
If a product is reinstalled or devices are connected additionally after installing the purchased prod-
uct for the first time.
If a product is reinstalled to move to a different spot or to move to a different house.
If customer requests instructions on how to use because of another company's product.
If customer requests instructions on how to use the network or another company's program.
If customer requests software installation and setup for the product.
If a service technician removes/cleans dusts or foreign materials inside of the product.
If customer requests an installation additionally after purchasing a product through home-shopping
or online.

A Product damage caused by customer's fault

Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
external impact or drop.
use of supplies or separatly sold product unspecified by Samsung.
repair from a person besides an engineer of outsourcing service company or partner of Samsung
Electronics Co., Ltd.
remodeling or repairing the product by customer.
using it with incorrect voltage or non-authorised electrical connections.
not following the "cautions" in User Manual.
Others
If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator,
Lamp, Filter, Ribbon, etc.)
Note
If customer requests a service in case the product has no defect, service fee may be charged. So please
read User Manual first.
Terms
Dot Pitch
Vertical Frequency
Appendix
The image on a monitor is composed of red, green and blue dots.
The closer the dots, the higher the resolution. The distance be-
tween two dots of the same Color is called the 'Dot Pitch'. Unit:
mm
The screen must be redrawn several times per second in order to
create and display an image for the user. The frequency of this

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