Insignia NS-55L260A13 User Manual page 50

Problem Solution
Dark, poor, or no picture
• Try another channel. The station may be
(screen is lit), but sound is
good.
• Make sure that the antenna or cable TV is
• Adjust the brightness. See
• Make sure that the correct picture mode is
• If you are using an antenna, the digital channel
• If you are using an antenna and the signal
• Make sure that the video cables are connected
• The video cable(s) you are using may be bad. Try
• Try another channel. The station may be
No color, dark picture, or
• Try another channel. The station may be
color is not correct.
• Adjust the color settings. See
• Make sure that the video cables are connected
• Make sure that the antenna or cable TV is
• If you are using an antenna, the digital channel
• If you are using an antenna and the signal
Only snow (noise) appears
• Try another channel. The station may be
on the screen.
• Make sure that the antenna or cable TV is
• If you are using an antenna, the digital channel
• If you are using an antenna and the signal
Picture quality is good on
• The problem may be caused by a poor or weak
some channels and poor on
others. Sound is good.
• If you connect to cable or satellite TV without a
46
experiencing problems.
connected correctly and securely. See
"Connecting a cable or satellite box" on page
or "Connecting an antenna or cable TV (no
on page 13.
"Adjusting the TV
picture" on page 24.
selected. See "Adjusting the TV picture" on
page 24.
signal may be low. To check the digital channel
signal strength, see "Checking the digital signal
strength" on page 30.
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
securely to your TV.
a new set.
experiencing problems.
experiencing problems.
"Adjusting the TV
picture" on page 24.
correctly and securely to your TV.
connected correctly and securely. See
"Connecting a cable or satellite box" on page
or "Connecting an antenna or cable TV (no
on page 13.
signal may be low. To check the digital channel
signal strength, see "Checking the digital signal
strength" on page 30.
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
experiencing problems.
connected correctly and securely. See
"Connecting a cable or satellite box" on page
or "Connecting an antenna or cable TV (no
on page 13.
signal may be low. To check the digital channel
signal strength, see "Checking the digital signal
strength" on page 30.
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
signal from the broadcaster or cable TV provider.
set-top box and experience poor picture quality,
you may need to install a set-top box to improve
signal reception and picture quality. Contact
your cable or satellite TV provider about
upgrading to a set-top box.
www.insigniaproducts.com
NS-55L260A13 Insignia 55" 1080p LCD TV
Problem
Dotted lines or stripes
appear on the screen.
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Double images.
The picture has a few bright
or dark spots.
Good picture, but no sound.
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Poor picture.
Good sound but poor color.
Audio noise.
Solution
• Make sure that the antenna or cable TV is
connected correctly and securely. See
"Connecting a cable or satellite
or "Connecting an antenna or cable TV (no
on page 13.
• If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see "Checking the digital signal
strength" on page 30.
• If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
• Make sure that the video cables are connected
securely to your TV.
• The video cable(s) you are using may be bad. Try
a new set.
• Other devices (for example, a surround sound
receiver, external speakers, fans, or hair dryers)
may be interfering with your TV. Try turning off
one device at a time to determine which device
is causing interference. After you have
determined which device is causing
interference, move it further from the TV to
eliminate the interference.
• Use a highly directional outdoor antenna, cable
TV, or satellite TV.
• A few bright or dark spots on an LCD screen is
normal. It does not affect the operation of
your TV.
• Increase the volume.
• Make sure that the sound is not muted.
• Make sure that you do not have headphones
connected. When headphones are connected,
no sound comes from the TV speakers.
• Make sure that the correct audio mode is
selected.
• Make sure that the audio cables are connected
correctly and securely to your TV.
• Make sure that the antenna or cable TV is
connected correctly and securely. See
"Connecting a cable or satellite
or "Connecting an antenna or cable TV (no
on page 13.
• If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see "Checking the digital signal
strength" on page 30.
• The audio cable(s) you are using may be bad. Try
a new set.
• Make sure that the room is not too bright. Light
reflecting off the screen can make the picture
difficult to see.
• If an S-VHS camera or a camcorder is connected
while another connected device is turned on,
the picture may be poor. Turn off one or more
devices.
• Adjust the contrast, color, and brightness
settings. See "Adjusting the TV
page 24.
• Other devices (for example, a surround sound
receiver, external speakers, fans, or hair dryers)
may be interfering with your TV. Try turning off
one device at a time to determine which device
is causing interference. After you have
determined which device is causing
interference, move it further from the TV to
eliminate the interference.
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