® ® 3Com AirConnect 9550 11n 2.4+5GHz PoE Access Point ® ® 3Com AirConnect 9150 11n 2.4GHz PoE Access Point User Guide www.3com.com Part number: 10016853 USER GUIDE,AIRCONNECT 9550/9150 11N 2.4/5GHZ AP M/N: WL-605 / WL-604 Published June 2008...
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3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.
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ENVIRONMENTAL STATEMENT It is the policy of 3Com Corporation to be environmentally-friendly in all operations. To uphold our policy, we are committed to: Establishing environmental performance standards that comply with national legislation and regulations. Conserving energy, materials and natural resources in all operations.
CCESS OINT Networks with a DHCP Server............13 Networks without a DHCP Server ............ 14 Launch the 3Com Wireless Infrastructure Device Manager (Widman) utility ..................15 Launching the 3Com Wireless Infrastructure Device Manager 15 First Time Only ..............19 System Status .................. 19 System Summary ...............
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Event Log List................22 System Configuration ..............23 Setup Wizard ................23 System Properties............... 26 Access Point mode ............... 27 Wireless Bridge Mode............27 IP Settings .................. 28 Wireless Network ............... 29 Wireless Mode ..............30 Standard Channel ..............30 Current Profiles ..............
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Profile (SSID) Isolation ............36 WDS Link Settings ..............36 WDS Security Settings..............38 Wireless Advanced Settings ............39 Transmit Power ..............39 Beacon Interval ..............40 Data Beacon Rate ..............40 Association Timeout............. 40 Fragment Length ..............40 RTS/CTS Threshold ............... 40 802.11d support..............
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Syslog Function................50 System Log ................50 Syslog Server................51 Syslog Port ................. 51 Syslog Level................51 Management ................... 52 Administration ................52 SNMP ..................53 MAC Filtering................54 Rogue AP Detection ..............55 Backup/ Restore Settings ............56 Firmware Auto Upgrade............. 57 Firmware Manual Upgrade............
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BTAINING UPPORT RODUCT Telephone Technical Support and Repair .......... 68 ICENSE GREEMENT PPENDIX Antennas Used per Mode ..............72 Console Cable Pin-out ..............74 NDEX...
NTRODUCTION The 3Com AirConnect 9550 11n 2.4+5GHz PoE Access Point and the 3Com AirConnect 9150 11n 2.4GHz PoE Access Point are high performance access points that allow you to join isolated wired Ethernet networks into a unified wireless local area network (WLAN). The Access Point (AP) supports Wi-Fi Protected Access security standards to provide a higher level of security for network data and communications.
Manageability 3Com offers a wide range of standards-based management support, from SNMP to 3Com Network Supervisor and HP OpenView for seamless integration with your wired network. Wireless Infrastructure Device Manager and Wireless LAN Device...
Key Product Features With Power over Ethernet (PoE) support, the same Category 5 cable that connects your access point to the data network also provides its power. A single cable installation dramatically improves your choice of mounting configurations because you no longer need to consider AC power outlet locations.
Key Product Features Transferring large files like computer-aided design files, ■ preprint publishing documents or graphics files, such as MRI scans for medical applications that demand additional bandwidth. Supporting a dense user base confined to a small coverage ■ area. Because 802.11a has a greater number of non-overlapping channels, you can pack more wireless devices in a tighter space.
Key Product Features Providing access to hot spots in public spaces such as coffee ■ shops or university cafeterias. IEEE 802.3af The IEEE 802.3af-2003 Power over Ethernet (PoE) standard defines terminology to describe a port that acts as a power source (PSE) to a powered device (PD).
Key Product Features Installing Your 3com Wireless Access Point To set up and install your 3Com Wireless Access Point, please refer ® ® to the 3Com AirConnect 9550 11n 2.4+5GHz PoE Access Point ® ® 3CRWE955075 / WL-605 3Com AirConnect 9150 11n 2.4GHz...
Access Point to determine if there is a DHCP server on the network. Use the 3Com Wireless Infrastructure Device Manager (Widman) included on the 3Com Installation CD to locate the Access Point on the network and view its IP address.
Login name: admin ■ Password: password ■ If the Configuration Management System does not start, the Access Point is on a different subnet than the computer. Install and start the 3Com Wireless Infrastructure Device Manager to discover the Access Point’s IP address.
Launch the 3Com Wireless Infrastructure Device Manager (Widman) utility Turn on the computer. Insert the 3Com Installation CD into the CD-ROM drive. The CD will Autorun. If it does not Autorun, you can start the setup menu from the Windows Start menu. For example: Start >...
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Networks without a DHCP Server If the device is working correctly the following screen should be seen. Figure 1 3Com Wireless Infrastructure Device Manager...
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Networks without a DHCP Server Click on the Properties button to see the following screen: Figure 2 Wireless Infrastructure Device Properties...
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Networks without a DHCP Server Directly connect to the device through its Ethernet port or console port. Follow the instructions below to log into the AP Configuration screen: Load a web browser and enter http://169.254.2.111 The Log On screen appears Figure 3 Logon Screen To log on to the Web interface: Username, type admin (case sensitive)
System Status First Time Only After you have logged on for the first time you will be asked to select your country from the drop down menu. Figure 4 Country Selection System Status The Web interface has been designed to enable you to easily perform advanced configuration tasks and view information about the AP.
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System Status The system summary page shows all the configuration information about your AP, as shown in Figure 5. Figure 5 System Summary...
System Status Wireless Station List Through the Wireless Station List page, you can easily identify the adjacent wireless stations. It will automatically observe the adjacent wireless station’s ID (if specified), MAC address, SSID and current status. Figure 6 Wireless Station List...
System Configuration System Configuration In this section, you will learn how to configure the basic functions of your AP. Setup Wizard The Setup Wizard will walk you through setting up the AP. To start the Setup Wizard, click Setup Wizard. Figure 8 allows you to set up the following information: SSID (Service Set Identifier) –...
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System Configuration Figure 8 2.4G Radio Wireless Network Click Next to continue the configuration or click Cancel to start again. Figure 9 allows you to set up the following information: IP Network Setting – Check to either obtain an IP address ■...
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System Configuration Figure 9 IP Settings Figure 10 allows you choose the security settings. Choose from the following settings in the drop down menu: No security ■ ■ WPA - Only ■ WPA2 - Only ■ WPA2 - Mixed ■...
System Configuration Figure 10 2.4G Wireless Security Settings Click Cancel to close without saving, click Finish to save the settings, or click Back to return to Figure 9. System Properties The System properties page allows you to define Device name, location, operation modes and Load Type.
System Configuration Access Point mode A Wireless LAN data transceiver that uses radio waves to connect a wired network with wireless station. Wireless Bridge Mode A wireless bridge connects two separate networks operating on the 802.11 standard. Figure 11 System Properties...
System Configuration IP Settings This setting must match the network’s method of IP address assignment. Choose Dynamic Host Configuration Protocol (DHCP) or Static IP. With DHCP, IP addresses are assigned for predetermined periods of time. Choose Static IP if your network does not have an automatic system for IP address assignment.
System Configuration Wireless Network The Wireless Access Point supports Multiple SSIDs which allows it to act as multiple APs appearing in a Wireless LAN network. You can configure up to 4 SSIDs on the device. Figure 13 Wireless Network...
System Configuration Wireless Mode You can select your desired wireless operating mode from the drop-down box. Standard Channel Select the channel for your wireless LAN in Standard Channel block. The default setting is SmartSelect. It selects the channel which provides the best transmission quality. The available frequencies vary depending on which wireless mode you select.
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System Configuration Figure 14 SSID Profile Settings...
System Configuration SSID Service Set Identifier. This is the assigned name for a wireless Wi-Fi network. Stations must use this unique identifier to communicate with an Access Point. The SSID can be any alphanumeric entry up to a maximum of 32 characters. BSSID Basic Service Set Identifier.
System Configuration Security There are four levels of security available and all have differing properties: Wired Equivalent Privacy data encryption provides data security. WEP Share Key authentication and WEP data encryption will block all but the most determined hacker. Figure 15 SSID Profile Settings...
System Configuration 1 To add WEP, from the drop down list choose open-system or shared key authentication. 2 Select the desired input method (HEX or ASCII) 3 From the drop down list choose from 40/64, 104/128, 128/152 key lengths. WPA Only Wi-Fi Protected Access was constructed to provide improved data encryption, (which was weak in WEP), and to provide user authentication.
System Configuration Only allows WPA clients to connect to the VAP. You can choose TKIP or AES as the encryption method The Group key update interval is configurable; the default value is 1800 seconds You can choose personal mode (PSK) or enterprise mode (802.1X) authentication The default is PSK.
System Configuration WPA2-Mixed Only allows WPA and WPA2 clients to connect to the VAP. You can choose TKIP or AES as the encryption method. The Group key update interval is configurable, with a default value of 1800 seconds. You can choose personal mode (PSK) or enterprise mode (802.1X) authentication.
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System Configuration Figure 17 WDS Link Settings Supports up to 8 point to multipoint WDS links. Check Enable WDS and then Enable on the MAC addresses want to link to. Enter the MAC addresses of any other APs you want to link to. Example of a WDS topology: AP1 <-- WDS -->...
System Configuration WDS Security Settings Figure 18 WDS Security Settings Choose the required security level from: None ■ ■ WPA-PSK (TKIP) ■ WPA-PSK (AES) ■ If using WEP security, enter the WEP key. If using WPA, enter the pass phrase.
System Configuration Wireless Advanced Settings To configure advanced wireless settings, click Wireless Advanced Settings. The toolbar and Wireless Advanced Settings menu appears. Figure 19 Wireless Advanced Settings Transmit Power Choose one of the following power levels: Full, Half (-3dB), Quarter (-6dB), Eighth (-9dB) or Minimum. The default is Full.
System Configuration Beacon Interval Choose an interval time between 25ms and 1000ms for each beacon transmission. The default is 100ms. Data Beacon Rate The Delivery Traffic Indication Message (DTIM). Specify the data beacon rate between 1 and 255. The default is 1. Association Timeout Set the value for the maximum time allowed for a wireless association to be established.
If you would like to use external antennas (to replace the original internal antennas), check External Antenna. Then specify one of the antenna types from the drop down menu, where the options are: 3CWE591 3com 6/8dBi Dual-Band Omni Antenna ■ 3CWE596 3com 18/20dBi Dual-Band Panel Antenna ■...
System Configuration This section provides the administrator with the Quality of Service (QoS) data. The QoS setting is only available in AP Mode. The QoS Setting should be modified with caution because radio behavior is affected. These parameters can be modified when QoS service is Enabled.
Service Service Management VLAN If you reconfigure the Management VLAN ID, you may lose connectivity to the access point. Verify that the switch and DHCP server can support the reconfigured VLAN ID, and then re-connect to the new IP address. Figure 20 Management VLAN...
Service IAPP Inter-Access Point Protocol (IAPP) Figure 21 IAPP 802.11F (IAPP) Support Choose either Enable or Disable IAPP allows multiple access points to communicate and pass location information about their associated stations. If you enable 802.11F support you should manually add BSSID/IP mapping: 1 Enter the BSSID and IP addresses of the AP.
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Service 2 Click Add Only stations roaming from one of the listed APs to this AP are allowed to re-associate with this AP. Others will be requested to go through the full association process. Figure 22 VME Parameters of Access Point...
Service Ack-Policy When the Ack-Policy is checked. The device will not send ACK frames. The default value is disabled. Setting Description Min Contention For each access category, enter the minimum Window contention window value. Channel access is prioritized by assigning smaller contention window values to a higher priority traffic class.
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Service Setting Description Admission Note: In this release, clients are blocked from Control using an access category when they select Enable for Admission Control. The Admission Control check box controls client use of the access categories. When you enable admission control for an access category, clients associated to the access point must complete the WMM admission control procedure before they can use that access...
Service SNTP Simple Network Time Protocol (SNTP) allows the administrator to configure the network time settings. Figure 23 SNTP...
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Service The following settings can be configured. SNTP client Click enable or disable. enable/disable If it is disabled, the user has to input time manually. If it is enabled, the device will try to fetch time from configured SNTP servers. Set Time Specify Year, Month, Day, Hour, and Minute.
Syslog Function Syslog Function In the event of an error the device can send a message to a specified server. Figure 24 SysLog System Log Click either Enable or Disable to activate or deactivate the system log function.
Syslog Function Syslog Server Enter the IP address of the server that receives the error information. The default IP address is 0.0.0.0 Syslog Port Enter the port number that your server can be accessed by. The default port number is 514. Syslog Level Choose from the following levels, listed in order of severity of the detail to be recorded.
Management Management This section describes how to use the management and information features of your Wireless Access Point. Administration In this section, you can change the user administrator name and password. The default Administrator name is admin (case sensitive), and password is password. Click Apply to save changes.
Management SNMP Figure 26 SNMP The Simple Network Management Protocol (SNMP) administrative functions are changed through this screen. The following functions can be changed: Enable/Disable SNMP ■ Contact info ■ Community names for read-only and read/write ■ Trap destination IP address ■...
Management MAC Filtering Figure 27 Access Control List MAC filtering allows the administrator to filter MAC addresses of network cards that can access the access point. On this screen you can: Enable/Disable filter ■ Change filter rule to allow or deny ■...
Management Rogue AP Detection Figure 28 Rogue AP Detection Unspecified Access Points may try to access the network through this device. Rogue AP detection can prevent this. Change Rogue AP definition. ■ Legal AP list - The list of allowed access points. ■...
Management Backup/ Restore Settings This screen allows the user to backup the Access Point’s current settings and restore back to the factory default. Once you have the Access Point working properly you should backup the information to have it available if something goes wrong. Figure 29 Backup/Restore Settings...
Management Firmware Auto Upgrade The Wireless Access Point can auto upgrade the firmware if there is a newer version available. If you enable the Auto Upgrade function, the Wireless Access Point will automatically check for an updated version of firmware in the assigned FTP server for each time interval assigned.
Management Firmware Manual Upgrade On this screen, you can see the current firmware version of your AP. You can also manually upgrade your firmware by entering the path to your new firmware file. Figure 31 Firmware Upgrade Once you have chosen the upgrade file click Upgrade.
Management Rebooting You can reboot the Wireless access point from the browser interface. After you click reboot, the following window displays. Figure 33 Reboot After rebooting, the login page automatically displays.
Connecting Through the Com Port Connecting Through the Com Port Instead of using an IP address to configure the Access Point a Null modem cable, connected to the RJ-45 Console Port, can be used. In your terminal settings ensure that the following configuration is met: Bits per Second –...
Restoring Factory Settings Restoring Factory Settings The Access Point can be reset to the default factory settings either through the web browser (see “Backup/ Restore Settings” on page 56) or manually. To restore the settings manually, insert a pointed object (such as the end of a straightened paper clip) into the reset hole on the side of the Access Point, and hold for five seconds.
Diagnosing Problems ROUBLESHOOTING Diagnosing Problems If you have difficulty with the Access point, try the following solutions. Symptom After you change the IP address, restore a backup configuration, or reset the Access Point to factory defaults, the Configuration Management System stops responding and you cannot continue configuring the Access point.
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3 Select the device and click Configure to start a new configuration session and set its IP address. Symptom The Wireless Network Tree does not appear in the 3Com Wireless Infrastructure Device Manager window. Solution Verify that you are using the correct network adapter. In the device manager window, click Choose NIC.
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Diagnosing Problems 4 Make sure the subnet address matches that of the computer. Symptom Two Access Points cannot communicate in ad-hoc mode. Solution Adjust the positions of the Access Points to improve reception. To ensure correct operation in ad-hoc mode, the settings on the two Access Points must match exactly.
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2 Unplug the Access point power cord. Symptom Uninstalling Software and Documentation Solution If you want to uninstall the 3Com 11a/b/g/n Wireless Workgroup Access point software and documentation, you can either use the standard operating system procedure for removing programs or use the following shortcut:...
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Diagnosing Problems From the Windows Start menu, select Start > Programs > 3Com Wireless > Uninstall 3Com Wireless Infrastructure Device Manager. When prompted to confirm, click OK. Symptom Upgrading Access Point Firmware. Solution Firmware is the software that is installed on the Access Point at the factory.
■ Details about recent configuration changes, if applicable ■ To send a product directly to 3Com for repair, you must first obtain a return materials authorization number (RMA). Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender...
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RMA number online at http://eSupport.3Com.com/. First-time users must apply for a user name and password. Telephone numbers are correct at the time of publication. Find a current directory of 3Com resources by region at: http://csoweb4.3Com.com/contactus/...
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Telephone Technical Support and Repair ICENSE GREEMENT Customer shall take all steps necessary to protect Wind River's and its licensors' proprietary rights in the Run-Time Module and to ensure that each Run-Time Module distributed by Customer will be accompanied by a localized copy of an End-User License Agreement.
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Telephone Technical Support and Repair without limitation the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement; (iii) exclude liability for any special, indirect, punitive, incidental and consequential damages; and (iv) require that any further distribution of the Run-Time Module be subject to the same restrictions set forth herein.
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Antennas Used per Mode PPENDIX Antennas Used per Mode The AP has three external antenna connectors, labelled A, B and C, as shown below. Figure 35 External Antenna Connectors...
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3CWE591 Omni antenna, only connector A is active. This is the connector on the far right, looking at the AP with the 3Com logo facing you. No other connectors are active in this mode. When in WDS mode: select 1X1 mode when peers are omni-directional, ■...
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Console Cable Pin-out Figure 36 RJ45 to D-SUB 9 pin cable WIRE COLOR Pin no. Pin no. YELLOW BROWN GRAY GREEN BLUE BLACK WHITE For part numbers and purchasing information, visit the 3COM Web site (http://www.3com.com).