Troubleshooting; Understanding Error Messages - Samsung WA50U1 Owner's Instructions Manual

TROUBLESHOOTING

CHECK THE FOLLOWING LIST BEFORE REQUESTING A SERVICE.
• When you request a service if the washing machine is not out of order, you will
have to pay the service fee even though your warranty is still effective.
• Check the following list before requesting a service.
I CAN'T TURN ON THE POWER.
• Are you using the correct voltage?
This product is designed only for 220V ~ 230V use.
• Is the plug disconnected?
Connect the power plug.
THE WATER IS NOT DRAINED PROPERLY.
• Is the hose bent?
Unfold the bent area of the hose.
• Is the waterway hole of the drain hose blocked?
Remove any blockage from the hole.
THE WASHING MACHINE WILL NOT WORK.
• Is the lid open?
Close the lid.
• Is it on PAUSE?
Press START/PAUSE again to see if the machine works.
• Was the water supplied to the set level?
If the water pressure is low, it may take longer than usual.
• Is the tap turned on?
Turn on the tap.
THE WATER SUPPLY HOSE AND THE SPIN BASKET ARE FROZEN.
• Disconnect the hose after pouring warm water on the tap and then soak it
in warm water.
• Pour warm water into the spin basket and leave it for 10 minutes.
• Leave a hot wet towel on the connecting part of the hose.
• Once the hose gets warm, connect this again to see whether water is
supplied properly.
WATER DOES NOT SEEM TO BE SUPPLIED.
• Did you press START/PAUSE after selecting the water supply?
If you do not press START/PAUSE button, water will not be supplied.
Press this button.
• Is the tap turned off?
Turn the tap on.
• Is there any foreign substance blocking the water supply hose connecting
part filter?
Clean the filter.
• Is the water supply cut off?
In this case, turn off the tap as well as the power of the machine.
WATER LEAKING FROM THE CONNECTING PART OF THE WATER SUPPLY
HOSE.
• If the connecting part of the tap is loose, water may leak.
Re-assemble the hose from the beginning.
(Refer to page 10 'How to connect the Water Supply Hose'.)
• Check the rubber packing is inserted in the hose properly.
Re-fasten the packing tightly.
• Is the hose twisted?
Untwist the hose.
• Excessive water pressure may cause water leakage.
Turn off the tap slightly.
• Is the water leaking from the tap itself?
Repair the tap.
WASHING MACHINE VIBRATES OR IS TOO NOISY WHEN SPIN-DRYING.
• Check to see if garments are not loaded evenly.
Spread garments evenly and restart the operation.
• Check the machine is installed in a balanced manner.
Balance the machine.
• Are there unnecessary objects around the washing machine?
Remove these objects.

UNDERSTANDING ERROR MESSAGES

DISPLAYED
If water is not supplied after 20 minutes, this symbol will
show up along with a warning sound.
• Check the tap is turned on.
If water is not drained after 15 minutes, this symbol will
show up along with a warning sound.
• Check if there is a blockage inside the drain hose.
If the draining water is hot after washing, this symbol will
show up along with a warning sound.
• Check the cold water tap is turned on.
If you open the lid during washing, this symbol will show up
with a warning sound.
• Close the lid.
This symbol shows the spin-dry function is not working.
• Check the garments to see if they are unevenly loaded.
11
SOLUTION
The washing machine may be out
of order. Contact the service center.