Table of Contents
Advertisement
APPENDIX F:
TROUBLESHOOTING GUIDE
Section 1: Power
SYMPTOM 1
WebPAD does not turn on when not connected to AC power.
POSSIBLE SOLUTION(S) 1:
• The power may be too low to run your WebPAD—you will see the Power LED on the front panel blinking. Connect to AC
power, and then turn on your Honeywell WebPAD. (Charge the battery regularly to avoid running out of battery power.)
SYMPTOM 2
Battery runs out of power quickly.
POSSIBLE SOLUTION(S) 2:
You are using your WebPAD in ways that drain power quickly:
• Use external power to charge and power your device whenever possible.
• Use charging cradle.
• Use Sleep and Power-off timers (Start>Settings>Control Panel>Power icon).
SYMPTOM 3
WebPAD automatically shuts down.
POSSIBLE SOLUTION(S) 3:
Power is too low to run the WebPAD. When a critically low power condition is encountered, the Power LED on the front panel
blinks and the WebPAD initiates a safety shutdown.
• Connect to AC power and charge the battery.
IMPORTANT:
You may lose any unsaved data when WebPAD automatically shuts down.
SYMPTOM 4
WebPAD locks up when running applications, or it runs slowly.
POSSIBLE SOLUTION(S) 4:
• Reset the WebPAD by powering it off and on.
IMPORTANT:
You may lose any unsaved data when resetting.
Hint: Check to be sure the device is not running low on power, and avoid running several applications at the same time. Close
applications that are not in use.
SYMPTOM 5
Honeywell WebPAD does not turn on or the display appears to be off, even though power is on.
POSSIBLE SOLUTION(S) 5:
• Honeywell WebPAD is in Sleep mode— if the Power LED is on, tap on the screen to see if display activates.
• Honeywell WebPAD has run out of power—connect to AC power to recharge the device.
Section 2: Network Connection
The following solutions may help if you encounter problems in network connections:
• Verify that you have added necessary server information.
—
On the Start menu, tap Settings then Control Panel.
—
Double tap the Network and Dial-up Connections icon, and double tap the embedded wireless adapter.
—
Enter any necessary information. Normal Networks use DHCP, so you should not have to change these settings
unless your ISP instructs you to do so.
• Verity that both your WebPAD and your base station are set to the same SSID and encryption choice.
• If network connection is not successful, wait a few minutes and try again. Also, if synchronization does not start right
away, the network is probably busy, and it may take a minute for your device to connect to the network.
• Verify with your ISP that your user name and password are correct.
• Verify with your ISP that your network choice is available.
41
S7350B WebPAD™
69-1514-1
Advertisement
Table of Contents
