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Toshiba U945-S4380 User Manual

Satellite u945-s4380
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Satellite
U900 Series
User's Guide
If you need assistance:
Technical support is available online at Toshiba's Web site at
support.toshiba.com. At this Web site, you will find answers for
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
page 120
®
/Satellite Pro
in this guide.
"If Something Goes Wrong" on
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GMAD00335010
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Summary of Contents for Toshiba U945-S4380

  • Page 1 U900 Series User’s Guide If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.

  • Page 4: Wireless Interoperability

    Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...

  • Page 5: Wireless Lan And Your Health

    Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 6 The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 7 NOTE The above caution applies to products that operate with an 802.11a radio device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information:...
  • Page 8 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
  • Page 9 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.

  • Page 10: Device Authorization

    VCCI Class B Information Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan.
  • Page 11 Italia: License required for indoor use. Use with outdoor installations not allowed. È necessaria la concessione ministeriale anche per l’uso interno. Verificare con i rivenditori la procedura da seguire. Nederland: License required for outdoor installations. Check with reseller for procedure to follow. Licentie verplicht voor gebruik met buitenantennes.

  • Page 12: Bluetooth Wireless Technology Interoperability

    Europe or support.toshiba.com in the United States for more information. When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow down or cause errors. If you detect certain interference while you use Bluetooth cards from TOSHIBA, always change the frequency, move your computer to the area outside of the interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards...

  • Page 13: Bluetooth Wireless Technology And Your Health

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.

  • Page 14: Regulatory Statements

    Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 15 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
  • Page 16 Blu-ray and Blu-ray Disc are trademarks of the BD Association. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
  • Page 17 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.

  • Page 18: Table Of Contents

    Contents Introduction................24 This guide ...............26 Safety icons ............27 Other icons used..........27 Your computer’s features and specifications ..28 Other documentation ..........28 Service options ............28 Chapter 1: Getting Started............29 Selecting a place to work ........29 Setting up a work environment ......29 Keeping yourself comfortable ......30 Computer user comfort recommendations ..30 Good Working Posture ........30...
  • Page 19 Charging the main battery........40 Using the computer for the first time ......40 Initial setup ............41 Setting up your software........41 Registering your computer with Toshiba ....41 To Shut down your computer .........42 To Restart your computer ........42 To place your computer in Sleep mode....43 Adding optional external devices......44...
  • Page 20 Starting an app ............74 Starting an app from the Start screen ....74 Saving your work ............75 Backing up your work ..........75 Toshiba’s online resources ........76 Chapter 3: Mobile Computing........... 77 Toshiba’s energy-saver design........77 Running the computer on battery power ....77 Battery Notice ...........78...
  • Page 21 Contents Inserting a charged battery .......88 Taking care of your battery ........89 Safety precautions ..........89 Maintaining your battery ........90 Disposing of used batteries ........90 Traveling tips ............91 Chapter 4: Exploring Your Computer’s Features..... 92 Exploring the Start screen........92 Charms .............93 Tiles ..............94 Exploring the desktop ..........94 Finding your way around the desktop ....94...
  • Page 22 Error-checking ..........133 Sound system problems ........135 Printer problems ...........135 Wireless networking problems......136 Develop good computing habits ......138 Data and system configuration backup in ® the Windows operating system....139 If you need further assistance.......143 Contacting Toshiba .........144 Other Toshiba Internet Web sites......144...
  • Page 23 Contents Toshiba’s worldwide offices........144 Appendix A: TOSHIBA Function Keys........146 Functions ..............146 Help file............147 Display brightness ..........147 Output (Display switch) .........148 Disabling or enabling the touch pad....149 Media buttons ..........149 Volume Mute ..........150 Disabling or enabling wireless devices....150 Keyboard Function keys ........150 Zoom (Display resolution) ......150...

  • Page 24: Introduction

    You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to conserve computer energy.
  • Page 25 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.

  • Page 26: This Guide

    Toshiba’s Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.

  • Page 27: Safety Icons

    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

  • Page 28: Your Computer's Features And Specifications

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page...

  • Page 29: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause...

  • Page 30: Keeping Yourself Comfortable

    Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.

  • Page 31: Using The Notebook With An External Keyboard, Mouse Or Monitor

    Getting Started Selecting a place to work ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on the notebook display may cause eye strain, eye fatigue or headaches.

  • Page 32: Typing Style

    Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing.

  • Page 33: Mobile Computing Tips

    Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline.

  • Page 34: Check List

    Getting Started Selecting a place to work For more specific recommendations on the safety and comfort of your computer environment, customers in the United States may visit the United States Department of Labor, Occupational Safety & Health Administration Web site at: http://www.osha.gov/SLTC/etools/computerworkstations/ Check list ❏...
  • Page 35 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury.

  • Page 36: Important Information On Your Computer's Cooling Fan

    Getting Started Selecting a place to work ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs carefully.

  • Page 37: Setting Up Your Computer

    Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 41 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, and memory.
  • Page 38 Getting Started Connecting to a power source Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 39 Getting Started Connecting to a power source Plug the AC adaptor cord into the DC-IN on the side of the computer. (Sample Illustration) Connecting the AC adaptor cord to the computer Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows white.

  • Page 40: Charging The Main Battery

    Getting Started Charging the main battery Charging the main battery Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows white.

  • Page 41: Initial Setup

    Product. Product registration can be completed by one of three methods: From the Toshiba Web site at register.toshiba.com: Type in the requested information and complete the registration process. From the Start screen: Type Registration while in the Start screen, locate and complete the registration process.

  • Page 42: To Shut Down Your Computer

    Getting Started To Shut down your computer To Shut down your computer From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. ® When the Windows Charms appear, click the Settings ( Charm.

  • Page 43: To Place Your Computer In Sleep Mode

    Getting Started To place your computer in Sleep mode In the lower right of the screen click the Power ( ) icon. Restart option Power (Sample Image) Restart Highlight Restart, and then click the Restart option. The computer closes all open applications, and restarts the operating system.

  • Page 44: Adding Optional External Devices

    Adding optional external devices Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page After starting your computer for the first time you may want to: ❖...
  • Page 45 Getting Started Adding memory (optional) To avoid damaging the computer’s screws, use a Phillips screwdriver of the correct size that is in good condition. Installing a memory module with the computer’s power on may damage the computer, the module, or both. The computer has two memory slots, allowing you to install one or two memory modules.
  • Page 46 Getting Started Adding memory (optional) Highlight Shut down while holding the Shift key, and then click the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. Unplug and remove any cables connected to the computer, including the AC adaptor.
  • Page 47 Getting Started Adding memory (optional) Place the screw and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.
  • Page 48 Getting Started Adding memory (optional) Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket.
  • Page 49 Getting Started Adding memory (optional) Back of computer (Sample Illustration) Inserting the memory module into the slot Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery”...

  • Page 50: Removing A Memory Module

    Getting Started Adding memory (optional) TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized the additional memory module.

  • Page 51: Checking Total Memory

    Getting Started Adding memory (optional) Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery” on page Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer.

  • Page 52: Recovering The Internal Storage Drive

    Recovering the Internal Storage Drive NOTE To purchase an optional external writable optical disc drive or a USB Flash drive, visit the Toshiba Web site at accessories.toshiba.com. Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary.

  • Page 53: Creating Recovery Media

    Creating recovery media NOTE To purchase an optional external writable optical disc drive for creating recovery DVDs, please visit the Toshiba Web site at accessories.toshiba.com It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media.
  • Page 54 Charm and, in the Search field, type Recovery Media Creator. In the list that appears, click your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box Select DVD or USB Flash from the drop-down list, depending...
  • Page 55 Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. Follow the on-screen prompts to complete the copy process.

  • Page 56: Restoring From Recovery Media

    Getting Started Recovering the Internal Storage Drive Restoring from recovery media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 75).

  • Page 57: Refresh Your Pc (With User's Data)

    Refresh your PC (with user’s data) Using “Refresh your PC” recovers your internal storage drive to factory default state and attempts to save your data. Toshiba does not guarantee successful data back-up. Please make a complete back up of your data to external media before executing the recovery. For more information, see “Backing up your work”...
  • Page 58 Get Started. The “Refresh your PC” screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page...

  • Page 59: Reset Your Pc

    Getting Started Recovering the Internal Storage Drive Click the Next button to begin. The “Ready to refresh your PC” screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. Click the Refresh button. Your system will restart.
  • Page 60 Getting Started Recovering the Internal Storage Drive Click Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen Click General. Scroll down to “Remove everything and reinstall Windows,” and click Get Started. The “Reset your PC” screen appears. (Sample Image) Reset your PC screen...
  • Page 61 Getting Started Recovering the Internal Storage Drive Click the Next button. The “Do you want to fully clean your drive” screen appears. (Sample Image) Do you want to fully clean your drive screen Select one of the following options: ❖ Just remove my files ❖...

  • Page 62: Installing Drivers And Applications

    NOTE Selecting the “Fully clean the drive” option may take several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:...

  • Page 63: Using The Touch Pad

    Getting Started Using the touch pad Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. You can use the touch pad (the small, touch-sensitive area in front of the keyboard) and the adjacent control buttons to: ❖...
  • Page 64 Getting Started Using the touch pad Do the following: Example: Select an item Move the pointer to the item you want to select. Do one of the following: ❖ Tap the touch pad once ❖ Press and release the primary (Sample Illustration) (left-hand) control button Tap once to select...

  • Page 65: Adjusting Touch Pad Settings

    NOTE Touch pad setting options vary by computer model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com.

  • Page 66: Disabling Or Enabling The Touch Pad

    Getting Started Using external display devices Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, press . For more information, see “Disabling or enabling the touch pad” on page 149. Connecting an external device NOTE Depending on your system, some models may include USB 3.0 port(s).

  • Page 67: Selecting Video Cables

    Getting Started Using external display devices Selecting video cables To connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable. Connecting an HDMI™-compatible television or display device To connect an HDMI™-compatible television or display device to the computer: ❖...

  • Page 68: Adjusting The Quality Of The External Display

    Getting Started Customizing your computer’s settings ❖ Second screen only (Sample Image) Display options window NOTE The ( keys navigate through the options without activating a selection. Press to activate a selection. ENTER NOTE You may also use the key, and then press to activate a ENTER selection.

  • Page 69: Caring For Your Computer

    Getting Started Caring for your computer You may also wish to customize your power usage settings. For more information, see “Power Plans” on page 84. There are additional custom settings you can choose. See “Utilities” on page 102. Caring for your computer This section gives tips on cleaning and moving your computer.

  • Page 70: Using A Computer Lock

    You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.

  • Page 71: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.

  • Page 72: Using The Keyboard

    Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.

  • Page 73: Function Keys

    Used in combination with the key, function keys marked with icons execute specific functions on the computer. For example, turns the touch pad ON/OFF. For more information, see “TOSHIBA Function Keys” on page 146. ® Special Windows keys ®...

  • Page 74: Mouse Properties

    Learning the Basics Mouse properties Mouse properties Mouse properties allow you to change your pointing device or mouse settings. To access Mouse properties: Move your pointer over the upper or lower right corner of the ® screen. When the Windows Charms appear click the Search ) Charm, click Settings and, in the Search field, type Mouse.

  • Page 75: Saving Your Work

    Learning the Basics Saving your work Below is an example using the Search field to start an app: Move your pointer over the upper or lower right corner of the ® screen. When the Windows Charms appear click the Search ) Charm.

  • Page 76: Toshiba's Online Resources

    Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.

  • Page 77: Chapter 3: Mobile Computing

    It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.

  • Page 78: Battery Notice

    This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.

  • Page 79: Power Management

    Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center. Charging the main battery The battery needs to be charged before you can use it to power the computer.

  • Page 80: Charging The Rtc Battery

    Mobile Computing Running the computer on battery power HINT: Once the battery is fully charged, we recommend that you periodically operate your computer on battery power until the battery discharges completely. Please make a complete back up of your data to external media before discharging the battery.

  • Page 81: Monitoring Battery Power

    Mobile Computing Monitoring battery power Monitoring battery power The computer’s main battery light gives you an indication of the main battery’s current charge. ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged NOTE Battery life and charge time may vary, depending upon power management settings, applications and features used.

  • Page 82: Determining Remaining Battery Power

    Mobile Computing Monitoring battery power Determining remaining battery power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations.

  • Page 83: Setting Battery Notifications

    Mobile Computing Monitoring battery power Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to completely shut down when the notification goes off.

  • Page 84: Conserving Battery Power

    Mobile Computing Monitoring battery power Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How the computer is configured ❖ How much you use the internal storage drive, optical disc drive, or other optional devices ❖...
  • Page 85 Mobile Computing Monitoring battery power ® The Windows Power Options window appears. ® (Sample Image) Windows Power Options window Select an appropriate plan for your work environment or create your own custom plan. Click Create a power plan in the left pane to set up a new plan.

  • Page 86: Using The Eco Power Plan

    Mobile Computing Using the eco power plan Using the eco power plan This computer is equipped with the eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened.
  • Page 87 Mobile Computing Changing the main battery Unplug and remove any cables connected to the computer, including the AC adaptor. Close the display panel and turn the computer upside down. Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide and hold the battery release latch to release the battery.

  • Page 88: Inserting A Charged Battery

    Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.

  • Page 89: Taking Care Of Your Battery

    If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.

  • Page 90: Maintaining Your Battery

    Mobile Computing Disposing of used batteries Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.

  • Page 91: Traveling Tips

    ❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.

  • Page 92: Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in ® the Windows operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.

  • Page 93: Charms

    Exploring Your Computer’s Features Exploring the Start screen For detailed information on the new Windows 8 functionality, refer ® to the Windows Help and Support. App tiles ® (Sample Image) Windows Start screen Charms ® Use the Windows Charms to start apps, find documents, set up system components, and perform most other computing tasks.

  • Page 94: Tiles

    Exploring Your Computer’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system.
  • Page 95 Exploring Your Computer’s Features Exploring the desktop You may see various icons displayed on your system desktop, for example: Recycle Bin—Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files.

  • Page 96: Windows ® Store

    Exploring Your Computer’s Features ® Windows Store Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume. To activate a specific task, click the appropriate notification area icon. Notifications There are many types of notifications you can employ to help you with the many tasks you perform every day.

  • Page 97: Connecting Your Computer To A Network

    NOTE To enable or disable wireless communication, use the key. For more information see “TOSHIBA Function Keys” on page 146. NOTE When Airplane mode is OFF, the wireless indicator light will be lit.

  • Page 98: Exploring Audio Features

    Exploring Your Computer’s Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer’s internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers.

  • Page 99: Using External Speakers Or Headphones

    Exploring Your Computer’s Features Using the Web Camera Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting on headphones to listen, turn the volume down.

  • Page 100: Using The Memory Card Reader

    Exploring Your Computer’s Features Using the Memory card reader NOTE When the Web camera is not active the indicator light is off. Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™), Mini SD™, Micro SD™, SDHC, SDXC, or ®...

  • Page 101: Removing Memory Media

    Exploring Your Computer’s Features Using the Memory card reader When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. Removing memory media If you are not currently on the Desktop, choose the Desktop tile on the Start screen, otherwise skip to step 2.

  • Page 102: Chapter 5: Utilities

    Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter.

  • Page 103: Desktop Assist

    Desktop Assist ❖ Service Station ❖ TOSHIBA Application Installer Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access Desktop Assist from the Start screen begin typing Desktop Assist, or while in the Desktop screen double-click the Desktop Assist icon.

  • Page 104: Media & Entertainment

    Utilities Desktop Assist Media & Entertainment The feature available in this category is TOSHIBA Video Player (Sample Image) Desktop Assist window – Media & Entertainment tab...

  • Page 105: Tools & Utilities

    Utilities Desktop Assist Tools & Utilities The features that may be available in this category are: ❖ ® eco Utility ❖ Supervisor password ❖ User password ❖ System Settings ❖ Function Key (Sample Image) Desktop Assist window – Tools & Utilities tab...

  • Page 106: Support & Recovery

    The features that may be available in this category are: ❖ PC Diagnostic Tool Utility ❖ PC Health Monitor ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User’s Guide (Sample Image) Desktop Assist window – Support & Recovery tab...

  • Page 107: Eco Utility

    Utilities ® eco Utility ® eco Utility ® The eco Utility monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. ® To access the eco Utility From the Start screen begin typing eco Utility, or while in the Desktop screen double-click the Desktop Assist icon.

  • Page 108: Setting Passwords

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
  • Page 109 Utilities Setting passwords (Sample Image) Supervisor Password tab Click Set. Enter your password, and then enter it again to verify. Click Set. NOTE Under User Policy, this option may or may not ask for password verification. Click OK to save your password as a text file. Click Save.

  • Page 110: Using A User Password

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.

  • Page 111: System Settings

    Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool ® available through the Windows operating system. To access it: To access System Settings from the Start screen begin typing System Settings, or while in the Desktop screen double-click the Desktop Assist icon.

  • Page 112: Sleep And Charge

    Utilities Sleep and Charge ❖ General—Allows you to view the current BIOS version or change certain settings back to their default values ❖ Keyboard—Allows you to access the wake-on keyboard function, or to configure the function keys ❖ SATA—Allows you to set conditions for SATA ❖...
  • Page 113 Utilities Sleep and Charge ❖ NOTE When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.

  • Page 114: Enabling/Disabling Usb Sleep And Charge

    Utilities Sleep and Charge Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select Enable. To disable this function, toggle the Enable button to the Disabled position. You can also control whether charging takes place when the computer is running on battery power.

  • Page 115: Function Key

    Utilities Function Key Function Key Turns notifications for touch pad status ON/OFF. (Sample Image) Function Key NOTE The Function option is disabled by default.

  • Page 116: Pc Diagnostic Tool Utility

    Utilities PC Diagnostic Tool Utility PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. NOTE The PC Diagnostic Tool utility may show tests for features you do not have.

  • Page 117: Pc Health Monitor

    This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers.

  • Page 118: Recovery Media Creator

    Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating recovery media”...

  • Page 119: Toshiba Application Installer

    Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: To access TOSHIBA Application Installer from the Start screen begin typing Application Installer, or while in the Desktop screen double-click the Desktop Assist icon.

  • Page 120: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.

  • Page 121: Problems When You Turn On The Computer

    If Something Goes Wrong Problems when you turn on the computer Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. Close the remaining programs one by one by selecting the program name, then End Task.
  • Page 122 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error message. Recovery – Windows did not shut down successfully To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged.

  • Page 123: The Windows

    The output specifications of the AC adaptor must match the input specifications of the computer. If the specifications do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See “Contacting Toshiba” on page 144.

  • Page 124: Using Startup Options To Fix Problems

    If Something Goes Wrong ® The Windows operating system is not working ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.
  • Page 125 If Something Goes Wrong ® The Windows operating system is not working Advanced options Clicking this option presents you with another set of options: System Restore ❖ System Restore allows you to use a Restore point to return the computer to a state at which it was performing properly. Restore points are created: ❖...

  • Page 126: Internet Problems

    If Something Goes Wrong ® The Windows operating system is not working ❖ Enable Safe Mode ® Starts Windows with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third-party applications or drivers for the source of your problem.

  • Page 127: The Windows Operating System Can Help You

    ❖ Click one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device.

  • Page 128: Memory Problems

    If Something Goes Wrong Memory problems From the list of device(s), click Device Manger. To view the device(s) installed, double-click the device type. The operating system displays the device Properties dialog box, which provides an array of tabs. They may include: ❖...

  • Page 129: Power And The Batteries

    If Something Goes Wrong Power and the batteries Check for the error again. If the error recurs, remove the memory module entirely and check for the error again. If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module.

  • Page 130: Keyboard Problems

    After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.

  • Page 131: Display Problems

    If Something Goes Wrong Display problems Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. If you are using the built-in screen, make sure the display priority is not set for an external monitor.
  • Page 132 If Something Goes Wrong Display problems A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the color palette to one that is supported by the computer’s internal display.

  • Page 133: Disk Or Storage Drive Problems

    If Something Goes Wrong Disk or storage drive problems Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them.
  • Page 134 If Something Goes Wrong Disk or storage drive problems Right-click the drive you wish to check. (Sample Image) Clicking on the drive In the pop-up menu, click Properties. The drive’s Properties box appears. Click the Tools tab. Click the Check button. The Error Checking box appears.

  • Page 135: Sound System Problems

    If Something Goes Wrong Sound system problems Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator.

  • Page 136: Wireless Networking Problems

    If Something Goes Wrong Wireless networking problems You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the computer back on.
  • Page 137 NOTE To enable or disable wireless communication, use the F12 key. more information see “TOSHIBA Function Keys” on page 146. ❖ Use IPCONFIG to verify that the computer has a useful IP address one other than the private address of ®...

  • Page 138: Develop Good Computing Habits

    If Something Goes Wrong Develop good computing habits to determine if this is the case, contact that vendor's support group for further advice. Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes.

  • Page 139: Data And System Configuration Backup In The Windows

    If Something Goes Wrong Develop good computing habits ® Data and system configuration backup in the Windows operating system ® The Windows operating system offers some easy-to-use features ® for backing up your Windows settings and your data documents and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
  • Page 140 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read...
  • Page 141 If Something Goes Wrong Develop good computing habits from optical discs. External optical disc writers are also widely available. Follow these steps to back up your computer or files to optical discs, or a storage drive: NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing.
  • Page 142 2 if no critical data has changed. USB Sleep and Charge is not working. USB Sleep and Charge may be disabled. Open the TOSHIBA Sleep and Charge utility to check if the feature is disabled and to enable it if necessary.

  • Page 143: If You Need Further Assistance

    If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the limit in Sleep and...

  • Page 144: Contacting Toshiba

    Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com...
  • Page 145 Spain United States The Rest of Europe Toshiba America Information Toshiba Europe (I.E.) GmbH Systems, Inc. Hammfelddamm 8 9740 Irvine Boulevard D-4-1460 Neuss Irvine, California 92618 Germany United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.

  • Page 146: Appendix A: Toshiba Function Keys

    Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Brightness control ❖...

  • Page 147: Help File

    TOSHIBA Function Keys Functions Help file This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness.

  • Page 148: Output (Display Switch)

    TOSHIBA Function Keys Functions Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external monitor attached.) ❖ PC screen only ❖...

  • Page 149: Disabling Or Enabling The Touch Pad

    This TOSHIBA Function key allows you to start playing or pause the media currently playing. This TOSHIBA Function key allows you to go to the next track. This TOSHIBA Function key decreases the volume.

  • Page 150: Volume Mute

    Enables the wireless antenna (Airplane mode is OFF). Keyboard Function keys This TOSHIBA Function key allows you to zoom out. This TOSHIBA Function key allows you to zoom in. This TOSHIBA Function key turns the backlit keyboard ON and OFF.

  • Page 151: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. Canada UL approved CSA approved United Kingdom Europe VDA approved...

  • Page 152: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bits per second Compact Disc CD-ROM Compact Disc Read-Only Memory...
  • Page 153 Glossary Dots Per Inch Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory eSATA external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte GBps gigabytes per second Hard Disk Drive HDMI High-Definition Multimedia Interface High-Definition Multimedia Interface Consumer HDMI CEC Electronics Control...
  • Page 154 Glossary Real-Time Clock Secure Digital SDRAM Synchronous Dynamic Random Access Memory Solid State Drive Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User’s Guide. active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
  • Page 155 Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second).
  • Page 156 Glossary cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of high- capacity storage that uses laser optics instead of magnetic means for reading data.
  • Page 157 Glossary CPU—See Central Processing Unit (CPU). CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor—An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data.
  • Page 158 Glossary disk drive—The device that reads and writes information and programs on external media or hard disk. It rotates the disk at high speed past one or more read/write heads. document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved.
  • Page 159 Glossary file—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)—The section of a storage drive that keeps track of the location of stored files.
  • Page 160 HDMI cables. See also HDMI. Hibernation—A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 161 Glossary LAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output.
  • Page 162 Glossary multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation. Musical Instrument Digital Interface—See MIDI. network—A collection of computers and associated devices that are connected by communications facilities.
  • Page 163 Glossary pixel—Short for “picture element.” The smallest dot that can be produced on a screen or printer. Plug and Play—Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device.
  • Page 164 Glossary resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically.
  • Page 165 Glossary ® Suspend—A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. Swipe—Swipe an open window to the left or right of the screen to display the next or previous window.

  • Page 166: Index

    Index battery life 78 Call2Recycle™ 91 AC adaptor 37 care 89 AC power 79 changing 86 AC power light 37 charge indicator light 39 accessing charging 40 network 97 charging the real-time clock adding (RTC) 80 memory conserving power 84 check total memory 51 determine remaining power 82 memory (optional) 44...
  • Page 167 Index running computer on battery power source 38 power 77 cooling fan safety precautions 89 adequate ventilation 36 setting notifications 83 customize taking care of 89 computer settings 68 battery indicator light 81 BIOS Setup data/entire system backup see System Settings troubleshooting 140 button desktop...
  • Page 168 Index desktop 94 battery 86 Start screen 92 memory modules 44 external display device internal storage drive HDMI™ Out port 66 recovery 52 external display, adjusting 68 keyboard files function keys 73 backing up 72 special Windows® keys 73 saving 75 troubleshooting 130 Function Key 115 using 72...
  • Page 169 97 safety 34 networking printer wireless 97 troubleshooting 135 notification area 95 problem solving notifications 96 contacting Toshiba 144 Startup options 124 online resources Toshiba 76 real-time clock (RTC) optional external devices battery 78 adding 44 recording sounds 98...
  • Page 170 71 low battery notifications 83 Toshiba setting up online resources 76 AC adaptor 37 registering computer adding memory (optional) 44 Toshiba Web site 41 communications 96 worldwide offices 144 computer 37 Toshiba accessories software 41 memory 44 work environment 29...
  • Page 171 Index error message, warning resume eco power plan 86 failure 122 Memory card reader 100 Error-checking 133 touch pad 63 external display problems 132 Web Camera 99 external keyboard 130 using the keyboard 72 external monitor 131 Utilities 102 good computing habits 138 hard disk drive is slow 134 video projector high-pitched noise 135...

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