Table of Contents
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Cleaning and Transporting Your Product ............................................................................................. 281
Cleaning Your Product ..................................................................................................................... 281
Transporting Your Product ............................................................................................................... 282
Solving Problems .................................................................................................................................... 285
Checking for Software Updates........................................................................................................ 285
Product Status Messages ................................................................................................................ 286
Running a Product Check ................................................................................................................ 287
Resetting Control Panel Defaults ..................................................................................................... 289
Solving Setup Problems ................................................................................................................... 290
Noise After Ink Installation ........................................................................................................... 290
Software Installation Problems .................................................................................................... 291
Control Panel Setup Problems .................................................................................................... 291
Solving Network Problems ............................................................................................................... 291
Product Cannot Connect to a Wireless Router or Access Point .................................................. 292
Network Software Cannot Find Product on a Network................................................................. 293
Product Does Not Appear in Mac OS X Printer Window .............................................................. 293
Cannot Print Over a Network....................................................................................................... 293
Cannot Scan Over a Network ...................................................................................................... 294
Printing a Network Status Sheet .................................................................................................. 295
Solving Copying Problems ............................................................................................................... 296
Product Makes Noise, But Nothing Copies.................................................................................. 296
Product Makes Noise When It Sits for a While............................................................................. 296
Solving Paper Problems................................................................................................................... 296
Paper Feeding Problems............................................................................................................. 297
Paper Jam Problems Inside the Product ..................................................................................... 297
Paper Jam Problems in the Paper Cassette ................................................................................ 299
Paper Jam Problems in the Auto Duplexer .................................................................................. 300
Paper Jams in the Automatic Document Feeder ......................................................................... 302
Paper Ejection Problems ............................................................................................................. 305
Solving Problems Printing from a Computer..................................................................................... 306
Nothing Prints .............................................................................................................................. 306
Product Icon Does Not Appear in Windows Taskbar ................................................................... 307
Error After Cartridge Replacement .............................................................................................. 307
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