Maytag MVWX500XL Use And Care Manual page 12

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/help
If you experience
Washer not performing as expected (cont.)
Washer not draining/
spinning, loads are
still wet (cont.)
Dry spots on load
after cycle
Incorrect or wrong
wash or rinse
temperatures
Load not rinsed
Sand, pet hair, lint,
etc. on load after
washing
Load is tangling
Not cleaning or
removing stains
12
for assistance and to possibly avoid a service call.
Possible causes
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 4.5" (114 mm).
Wrong or too much detergent
causing suds to slow or stop
draining and spinning.
High speed spins extract more
moisture than traditional top-load
washers.
Check for proper water supply.
Energy saving controlled
wash temperatures.
Check for proper water supply.
Not using HE detergent or using too
much HE detergent.
Washer not loaded as recommended.
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Washer not loaded as recommended.
Wash load not completely
covered in water.
Added more water to washer.
Washer not loaded properly.
Check drain hose for proper installation. Use drain hose form and
securely attach to drainpipe or tub. Do not tape over drain opening.
Lower drain hose if the end is higher than 96" (2.4 m) above the floor.
Remove any clogs from drain hose.
Use only HE detergent. Always measure and follow detergent
directions for your load. To remove extra suds, select RInse &
Spin. Do not add detergent.
The high spin speeds combined with air flow during the final spin
can cause items near the top of the load to develop dry spots
during the final spin. This is normal.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy Star washers use cooler wash and rinse water
temperatures than your previous washer. This includes cooler
hot and warm washes.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based
on load size and soil level.
The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Add an Extra Rinse to the selected cycle.
See "Using Your Washer" section.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher speed
spin. See the Cycle Guide to match your load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Washer senses load size and adds correct amount of water. This
is normal and necessary for clothes to move.
Added water lifts the laundry off the washplate, resulting in less
effective cleaning.
Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 garments after washer has started.
Solution