LG WT5001CW Owner's Manual page 29

BEFORE CALLING FOR SERvICE
Problem
The display shows:
The display shows:
The display shows:
• The water level sensor is not
The display shows:
Staining
• Add laundry products to the
• Washer not unloaded
• Does not properly sort the
Wrinkling
NOTE: If an error message is displayed for 4 minutes, the water in the tub will automatically drain. An alarm
will sound 1 minute prior to draining, and 'dr' will appear on the display. You may restart the washer at this
time. However, once the washer initiates draining, all functions will be suspended, and 'dr' will be displayed
until draining is complete.
(cont.)
Possible Causes
• Load is too small.
• Load is out of balance.
• The washer has an imbalance
detection and correction
system. If individual heavy
articles are loaded (bath
mat, bath robe, etc.) and the
imbalance is too great, the
washer will make several
attempts to restart the spin
cycle. If an imbalance is still
detected, the washer will stop
and the error code will be
displayed.
• Thermistor error
working correctly.
• Thermal overload protection
circuit in the motor has been
tripped.
washer drum.
promptly.
clothes.
• Washer not unloaded
promptly.
• Washer overloaded.
• Hot and cold water inlet
hoses are reversed.
T RO U B L E S H O OT I N G
Solutions
• Add 1 or 2 similar items to help balance the load.
• Rearrange items to help balance the load.
• Unplug the washer and call for service.
• Close the water taps, unplug the washer, and call
for service.
• Allow the washer to stand for 30 minutes to allow the
motor to cool; then restart the cycle. If the LE error
code still appears, unplug the washer and call
for service.
• Load the laundry products into the dispenser.
• Always remove items from the washer as soon as
the cycle is completed.
• Always wash dark colors separately from light colors
and whites to prevent discoloration. If possible, do
not wash heavily soiled items with lightly soiled
ones.
• Always remove items from the washer as soon as
the cycle is completed.
• The washer can be fully loaded, but the drum should
not be tightly packed with items. The lid of the
washer should close easily.
• Hot water rinse can set wrinkles in garments. Check
the inlet hose connections.
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