Maxtor Personal Storage 3100 Installation Manual page 5

4. Click on the Short Test button to perform the diagnostic
test on the drive. Test time(s) may vary.
5. When finished click Exit. If the word, Pass is displayed,
the drive is functional and no defects were found; if an
error code is generated, please contact Maxtor for further
assistance.
2. My computer shows less drive capacity than on the box
label.
Hard drive capacity is defined in terms of decimal (base 10)
capacity. In decimal notation, one megabyte (MB) is equal to
one million bytes and one gigabyte (GB) is equal to one billion
bytes. We are most accustomed to the decimal system in
everyday life. However, computers use the binary (base 2)
numbering system. In the binary numbering system, one
megabyte is equal to 1,048,576 bytes, and one gigabyte is
equal to 1,073,741,824 bytes. Windows uses the binary
numbering system. When you use your system to check your
drive's capacity, multiply the value shown (displayed in base 2
megabytes) by 1,048,576 to determine the decimal equivalent
for the hard drive's capacity.
Personal Storage 3100 Installation Guide
3. My applications run slowly using the USB 1.1 interface.
When you connect the drive to your system using the USB 1.1
interface, the data transfer rate is approximately 1 MB per
second. Maxtor does not recommend installing applications on a
drive using the USB 1.1 interface. You can however use your
drive to store the data for many applications over a USB 1.1
interface.
4. I get a message stating that I have a high-speed device
connected to a low-speed port in Windows XP.
This is normal. Windows XP is letting you know that you have
connected your USB 2.0 drive to a USB 1.1 port and you will not
have the high-speed capabilities that you would have with a
USB 2.0 port.
5. I'm having data transfer performance problems with my
USB 2.0 adapter card.
Maxtor drives will run as fast as the host adapter card will allow
(up to the maximum burst rate of 480 Mb per second). If you are
having performance issues, make sure the card's drivers are the
most current available and that they are installed properly.
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