Solving Problems; Dell Diagnostics - Dell Inspiron 620 Quick Reference Manual

Power Connections

Solving Problems

Dell provides a number of tools to help you if your computer does not perform as expected. For
the latest troubleshooting information available for your computer, see the Dell Support website
at support.dell.com.
If computer problems occur that require help from Dell, write a detailed description of the error,
beep codes, or diagnostics light patterns; record your Express Service Code and Service Tag
below; and then contact Dell from the same location as your computer. For information on
contacting Dell, see your online User's Guide.
See "Finding Information" on page 5 for an example of the Express Service Code and Service
Tag.
Express Service Code:
Service Tag:

Dell Diagnostics

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" of
your online User's Guide and run the Dell Diagnostics before you contact Dell for technical
assistance. For information on contacting Dell, see your online User's Guide.
NOTICE:
The Dell Diagnostics works only on Dell™ computers.
___________________________
___________________________
Quick Reference Guide
33