Diagnostic Error Messages - Dell Vostro 470 Owner's Manual

Diagnostic Error Messages

If the computer has an issue or error, it may display a System Message that will help the user identify the cause and
action needed to resolve the issue. If the message received is not listed in the following examples, see the
documentation for either the operating system or the program that was running when the message appeared.
Diagnostic Error Messages
Alert! Previous attempts at booting this system have failed
at checkpoint [nnnn]. For help in resolving this problem,
please note this checkpoint and contact Dell Technical
Support.
System fan failure
CPU fan failure
Hard-disk drive failure
Hard-disk drive read failure
Keyboard failure
RTC is reset, BIOS Setup default has been loaded. Strike
the F1 key to continue, F2 to run the setup utility.
No boot device available
No timer tick interrupt
USB over current error
CAUTION - Hard Drive SELF MONITORING SYSTEM has
reported that a parameter has exceeded its normal
operating range. Dell recommends that you back up your
data regularly. A parameter out of range may or may not
indicate a potential hard drive problem.
Description
The computer failed to complete the boot routine three
consecutive times for the same error.
Possible fan failure
CPU fan has failed
Possible hard disk drive failure during POST.
Possible hard disk drive failure during HDD boot test.
Keyboard failure or loose cable. If reseating the cable
does not solve the problem, replace the keyboard.
RTC Jumper may be wrongly set.
No bootable partition on hard disk drive, the hard disk
drive cable is loose, or no bootable device exists.
• If the hard drive is your boot device, ensure that
the cables are connected and that the drive is
installed properly and partitioned as a boot
device.
• Enter system setup and ensure that the boot
sequence information is correct.
A chip on the system board might be malfunctioning or
motherboard failure
Disconnect the USB device. The USB device needs more
power for it to function properly. Use an external power
source to connect the USB device, or if the device has
two USB cables, connect both of them.
S.M.A.R.T error, possible hard disk drive failure.
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