Using The World Wide Web; Preparing To Call Technical Support - HP W1907 - 19" LCD Monitor User Manual

Using the World Wide Web

Before contacting customer services, refer to the support Web site
at: http://www.hp.com

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this
section, you may need to call technical support. Have the
following available when you call:
■ The monitor
■ Monitor model number
■ Serial number for the monitor
■ Purchase date on invoice
■ Conditions under which the problem occurred
■ Error messages received
■ Hardware configuration
■ Name and version of the hardware and software you are
using
User's Guide
Troubleshooting
A–3