Solving Common Problems - HP W17q - Compaq - 17" LCD Monitor User Manual

Solving Common Problems

The following table lists possible problems, the possible cause of
each problem, and the recommended solutions.
Problem
Screen is blank.
User Guide
Troubleshooting
Possible Cause
Power cord is
disconnected.
Power switch on front
panel of the monitor is
turned off.
Master power switch on
rear panel of the
monitor is turned Off.
Video cable is
improperly connected.
Screen blanking utility is
active.
Solution
Connect the power cord.
Press the front panel power
button.
Turn the master power
switch to On.
Connect the video cable
properly. Refer to Chapter 3,
Setting Up the Monitor, for
more information.
Press any key on the
keyboard or move the
mouse to inactivate the
screen blanking utility.
A
A–1