Dynex DX-CDRW52 User Manual page 13

DX-CDRW52.fm Page 13 Friday, April 1, 2005 4:16 PM
Troubleshooting
Symptom Possible Causes
Read error occurs Defective CD
Music CD inserted
Disc inserted upside down Remove the disc from the tray and reinsert it with the label side up.
Excessive noise when Eccentric (imperfectly
reading formed) disc is loaded
Seal still present on the
disc surface
Cannot eject tray Eject locked by software
(Windows 9x/NT 4.0)
CD set incorrectly into tray Insert a straightened paper clip or pin into the manual eject hole, then
Can read only the first "Close session" was not
session of a multisession selected when the disc was
disc written
Cannot read the former Load Contents or
session of the CD-R/RW Import Session wasn't
disc which has been selected in the writing
written at least twice software
Solutions
Deep scratches, fingerprints, or other contaminants on the disc surface
can interfere with the drive reading the data. Always keep discs clean.
Because most audio CDs do not contain computer data, some computer
commands result in an error message while an audio CD is in your drive.
Replace the disc with another one.
Carefully remove the seal while being careful to avoid scratches.
Restart the computer, then try to open the tray again.
manually open the tray. If the manual eject hole doesn't work, use a
pair of tweezers or pliers to carefully grasp the front of the tray, then
carefully pull it out.
Additional session cannot be read because the previous session was not
closed. Rewrite to another CD-R/RW.
If the CD was recorded without checking Load Contents or Import
Session, it is impossible to read. When using utility software such as
Session Selection from Adaptec, the former session can be read.
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