Possible Causes - Dynex DX-CDRW52 User Manual

DX-CDRW52.fm Page 12 Friday, April 1, 2005 4:16 PM
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Symptom

Possible Causes

Cannot write at highest CD-R/RW media is not
speed compatible with the
highest speed
Defective CD-R/RW media
Use of other CD writing
software not bundled with
your CD-R/RW drive
Source drive does not
support highest speed of
the destination drive
Source disc is poor quality
DMA function disabled
Read problems
Symptom Possible Causes
Computer doesn't IDE cable and the CD-R/RW
recognize the new drive drive not connected
properly
Conflicts with other IDE
devices
Power is not switched on
No operation No power
IDE cable isn't connected
properly
Cannot read photo CD discs Bad photo CD disc
Need special application
software
Cannot read CD-I discs Need special application
software
Solutions
Use compatible discs or use a lower speed.
CD-R/RW media may be dirty, scratched, or damaged. Try another
CD-R/RW.
Use the CD writing software provided with this drive. When using other
software, make sure your CD-R/RW drive is supported by contacting the
software manufacturer.
Copy all files to your hard drive, then write from your hard drive to the
CD-R. Or, use a slower writing speed.
Make image files, then burn the image file onto the CD-R/RW.
Make sure to enable the DMA function on both source and target drives.
Solutions
Make sure that both IDE connectors are properly connected to the IDE
ports on the system board and CD-R/RW.
Make sure that the Master/Slave device setting of the CD-R/RW drive
doesn't conflict with the other IDE device connected to the same IDE
port.
Make sure that the LED of your CD-R/RW drive is on. If not, turn on your
computer.
Make sure that the power supply cable is connected securely to your
drive. Make sure that your computer is turned on.
Make sure the IDE cable connectors and pins are not damaged, bent, or
dented.
Try another photo CD disc. If it works, the first photo CD was defective,
and you should replace it.
Make sure that Kodak Photo CD Access Plus Software is installed.
Make sure that application software such as Cyberlink Powerplayer is
installed.
Troubleshooting