Troubleshooting Guide - Garmin GPS 10 Deluxe Application Manual

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DDITIONAL NFORMATION
If you encounter operational problems that you cannot solve using this guide, first determine that they are not related to operation of your Pocket PC, then:
Symptom
GPS Signal Related Problems
"No GPS Connected" message
GPS receiver is not powered.
"Waiting for GPS" message stays on
"Acquiring Satellites" message stays on
"Lost Satellite Reception" message appears
repeatedly
Cannot achieve reliable satellite signals when
the GPS receiver is mounted on my auto dash.
With the receiver on my auto dash, the satellite Car radios and CD players can generate electrical
signal reception is weak.
Map Messages at Startup or Card Insertion
"Can't Unlock Maps"
"Detailed Maps Don't Support Routing"
"Too Many Maps on Data Card"
Map Data Related Problems
No Find Feature items listed for "By Name"
options
Que
"None Found" message when accessing the
Man made Places, Water Features, and Land
Features Find Options
Find Feature Search Messages
"Select Street Before Searching"
"Select Two Streets Before Searching"
"None Found"
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Contact Garmin Product Support at 913/397.8200 or 800/800.1020

Troubleshooting Guide

Probable Cause
GPS receiver is not turned on.
Connect power source or charge battery.
GPS receiver (if wireless) is out of range.
GPS receiver (if wireless) is not paired.
GPS receiver is not powering up
GPS receiver is collecting satellite data.
GPS receiver cannot maintain a constant signal
Antenna is incorrectly positioned
Some auto windshields are tinted using a thin
metallic coating to reflect ultraviolet sun rays.
fields that can interfere with satellite signals
You must enter the unlock code during MapSource Follow installation instructions on the setup
installation
These maps are not the type used for auto-routing Select maps designed for auto-routing.
The map sets you are trying to load are too
large for the space available in the storage location
Maps that support that option are not installed
from MapSource
These options only display data from topographic
maps and marine charts
You have tapped the "Search" button before
entering the name of the street for an address
You have entered none or only one street before
searching for an intersection
This message appears when there is no data
in the loaded maps matching the entry
Remedy
Turn On receiver.
Relocate.
See GPS receiver setup instructions.
Battery low, check battery charge.
Wait for data to be collected.
Move to location with less interference
Relocate antenna for best reception
Most vehicles with this type windshield
block satellite signals as well. GPS
receivers will not operate inside the vehicle.
Relocate the GPS receiver away from the
radio or turn off the radio when using the
Garmin Que to navigate
Disk
Check the space available in the chosen
location and choose another location with
enough space or reduce the map set size
Open MapSource and select maps from
City Select version 6.5, then save to Garmin
Load maps of this type using MapSource
topographic and marine chart map data
Enter a street name before beginning your
search for an address
Enter both street names to complete the
intersection description
Try entering a variation of the item description
Garmin Que Applications Guide