Lenovo ThinkServer RD210 Warranty And Support Information
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Lenovo ThinkServer RD210 Warranty And Support Information

Lenovo ThinkServer RD210 Warranty And Support Information

(english) warranty and support information
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  • Page 3 Warranty and Support Information...
  • Page 4 Portions © Copyright International Business Machines Corporation 2005. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

  • Page 5: Table Of Contents

    Chapter 2. Lenovo Limited Warranty Warranty Information . . 12 Suplemento de Garantía para México . . 16 Chapter 3. Customer replaceable units . . 19 Chapter 4. Notices . 21 Trademarks . . 22 © Lenovo 2005, 2009. Portions © IBM Corp. 2005.
  • Page 6 Warranty and Support Information...

  • Page 7: Chapter 1. Information Resources

    Chapter 1. Information resources This section contains information about where to go for additional information about Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if required. ThinkServer Web site (www.lenovo.com/thinkserver) The ThinkServer Web site provides information and services to help you buy, upgrade, and maintain your server.

  • Page 8: Help And Service

    Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.lenovo.com/support and follow the instructions.
  • Page 9 Engineering Changes (ECs) available that apply to your hardware. These items are not covered by the warranty: v Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts v Identification of software problem sources...
  • Page 10 Country or Region Telephone Number China 795-9892 (Cantonese, English, Mandarin) (Macau S.A.R.) Colombia 1-800-912-3021 (Spanish) Costa Rica 0-800-011-1029 (Spanish) Croatia 0800-0426 Cyprus +357-22-841100 Czech Republic +420-2-7213-1316 Denmark 7010-5150 (Danish) Dominican 1-866-434-2080 (Spanish) Republic Ecuador 1-800-426911 (Spanish) Egypt +202-35362525 El Salvador 800-6264 (Spanish) Estonia +372 6776793...
  • Page 11 Country or Region Telephone Number Malaysia 1800-88-1889 Local number only (English, Bahasa, Melayu) +603 8315 6855 (DID) (English, Bahasa, Melayu) Malta +35621445566 Mexico 001-866-434-2080 (Spanish) Middle East +44 (0)1475-555-055 Netherlands 020-513-3939 (Dutch) New Zealand 0800-777-217 (English) Nicaragua 001-800-220-1830 (Spanish) Norway 8152-1550 (Norwegian) Panama 001-866-434-2080 (Toll Free)

  • Page 12: Lenovo Product Service Information For Taiwan

    848 3 829 5160 / 844 3 942 6457 (English, Vietnamese) Refer to the Chapter 2, “Lenovo Limited Warranty,” on page 7 for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service.

  • Page 13: Chapter 2. Lenovo Limited Warranty

    Chapter 2. Lenovo Limited Warranty L505-0010-01 04/2008 This Lenovo Limited Warranty applies only to Lenovo branded hardware products you purchased for your own use and not for resale. This Lenovo Limited Warranty is available in other languages at www.lenovo.com/ warranty.
  • Page 14 Only unaltered Lenovo products and parts are eligible for replacement. The replacement product or part provided by Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the original product or part. The replacement product or part shall be warranted for the balance of the period remaining on the original product.
  • Page 15 Personal Data that you did not delete, you are in compliance with all applicable laws. Use of Personal Information If you obtain service under this warranty, Lenovo will store, use, and process information about your warranty service and your contact information, including name, phone numbers, address, and e-mail address. Lenovo will use this information to perform service under this warranty and to improve our business relationship with you.
  • Page 16 Limitation of Liability Lenovo is responsible for loss or damage to your product only while it is: 1) in your Service Provider’s possession; or 2) in transit in those cases where the Service Provider is responsible for the transportation. Neither Lenovo nor your Service Provider is responsible for any of your data including confidential, proprietary, or personal data contained in a product.
  • Page 17 CANNOT BE WAIVED OR LIMITED BY CONTRACT. European Economic Area (EEA) Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo.

  • Page 18: Warranty Information

    Warranty Information Country or Region Type of Warranty Product Type of Purchase Warranty Period Service 3729 United States, Parts and labor - 1 1 and 2 Canada, Latin year America, Argentina, Mexico, Europe, Middle East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines,...
  • Page 19 Parts and labor - 1 1 and 2 Canada, Latin year America, Argentina, Mexico, Europe, Middle East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Thailand, Japan, Korea, China (Hong Kong S.A.R.), Taiwan Chapter 2. Lenovo Limited Warranty...
  • Page 20 Country or Region Type of Warranty Product Type of Purchase Warranty Period Service 3798 United States, Parts and labor - 3 1 and 2 Canada, Latin years America, Argentina, Mexico, Europe, Middle East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri...
  • Page 21 Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools.

  • Page 22: Suplemento De Garantía Para México

    Failure to collect the product may result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise.
  • Page 23 Para obtener una lista de los Centros de servicio autorizados, por favor, visite: http://www.lenovo.com/mx/es/servicios Manufactured by: Lenovo Centro Tecnológico S de RL de CV Boulevard Escobedo No. 316 Apodaca Technology Park Nuevo Leon, México C.P.
  • Page 24 Warranty and Support Information...

  • Page 25: Chapter 3. Customer Replaceable Units

    Self-service and Optional-service CRUs are safe for the customer to remove. Customers are responsible for replacing all Self-service CRUs. Optional-service CRUs can be removed and installed by customers or by a Lenovo service technician during the warranty period. Lenovo servers contain both Self-service and Optional-service CRUs.
  • Page 26 Table 1. Customer replaceable units for the RD210 server Self-service parts Optional-service parts v Adapter cards v Front USB Connectors v Battery v VGA Connector v DASD Backplane v EasyLED Diagnostics card v Hard drives v Heat sink v Hotswap power supply v Memory DIMM v Memory fan v Optical drives...

  • Page 27: Chapter 4. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 28: Trademarks

    Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites.
  • Page 30 Part Number: 46U1925 Printed in USA (1P) P/N: 46U1925...

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