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Solutions To Common Problems
Automatic Ice Maker
Problem
Cause
Ice maker is not
•
Ice maker power switch is Off.
making any ice.
•
Water supply is not connected
to refrigerator.
•
Household water line valve is
not open.
•
Freezer is not cold enough.
•
Valve on cold water pipe
is clogged or restricted by
foreign material. If valve is of
the self-piercing type, it may
not have created a sufficiently
sized hole in tube for water to
pass through.
•
Check to see if the water
dispenser is dispensing water.
•
Water filter is not completely
seated.
•
Ice maker is not
Ice maker is producing less
making enough ice.
ice than you expect.
•
Freezer is not cold enough.
•
Household water line valve is
not completely open.
•
Check to see if water
dispenser is dispensing
slower than normal.
•
Ice maker will not stop
Ice maker wire signal arm
making ice.
is being held down by some
item in the freezer.
Ice maker is not
•
Ice cubes are not being used
separating the ice
frequently enough.
cubes.
•
Ice cubes are hollow or
smaller than normal.
•
Ice has bad odor and
Ice has picked up odor or
taste.
flavor from strong food stored
in refrigerator or freezer.
•
Ice not used frequently enough.
Correction
•
Turn on power switch.
•
Connect water supply (see
Installation
Instructions).
•
Turn on household water line valve.
•
See Problem section, Temperatures Are
Too Warm.
•
Turn off household water line valve.
Remove valve. Ensure that valve is not a
self-piercing valve. Clean valve. Replace
valve if necessary.
•
If not, the ice & water filter cartridge
is clogged or restricted, and must be
replaced.
•
Push firmly until the water filter snaps into
place (you should hear two clicks).
•
Ice maker should produce approximately
4-5 pounds of ice every 24 hours. Fast
Ice should produce up to 6 pounds of ice
every 24 hours.
•
See Problem section, Temperatures Are
Too Warm.
•
Turn on household water line valve.
•
If it is, replace the ice & water filter
cartridge.
•
Move item and release wire signal arm.
Remove any ice cubes frozen together over
wire signal arm.
•
Remove and shake ice bin to separate
cubes.
•
The ice & water filter cartridge may be
clogged. Replace filter cartridge.
•
Cover foods tightly. Discard stale ice. Ice
maker will produce fresh supply.
•
Discard stale ice.
31
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