Warranty - A.O. Smith RESIDENTIAL GAS WATER HEATER Instruction Manual

THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY.
If the glass lined tank in this water heater shall prove upon examination by
(the warrantor) to have leaked during the warranty period in normal residential
use, due to natural corrosion from potable water therein, the warrantor will
furnish the ORIGINAL OWNER a replacement water heater of equivalent
size and current model, or a replacement part for any component part which
fails in normal use, in accordance with the warranty terms and conditions
specified below. THE WATER HEATER REPLACEMENT MODEL OR PART
WILL BE WARRANTED FOR ONLY THE UNEXPIRED PORTION OF THE
ORIGINAL WARRANTY. The warranty period will be determined by the
original installation date of the water heater. PROOF-OF-PURCHASE AND
PROOF-OF-INSTALLATION ARE NECESSARY TO VALIDATE THIS
WARRANTY. This warranty is not transferable.
WARRANTY PERIOD
Product Line
GPHE-50
When the water heater has been used for other than single family
residential application: 1. The Tank warranty shall be reduced to 3 years
on 10 year models and 1 year on 6 and 8 year models. 2. The parts
warranty shall be reduced to 1 year for all models. Returned parts which
meet any of the following conditions are not covered by this warranty: 1)
improper installation or removal; 2) damaged by other than normal wear;
3) replaced for cosmetic purposes; or 4) returned with defaced date codes.
CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the water heater is installed and
operated in accordance with: 1) all local fire codes and plumbing codes,
ordinances and regulations; 2) the printed instructions provided with it;
3) good industry practices; and 4) proper safety practices such as but
not limited to a properly sized drain pan if installed in an area where
leakage from connections of the tank would result in damage to the
area adjacent to the heater. In addition, a new temperature and pressure
relief valve, certified by the Canadian Standards Association must have
been properly installed and piped to the nearest drain.
This warranty shall apply only when the heater is:
• owned by the original purchaser;
• used at temperatures not exceeding the maximum calibrated
setting of its thermostat;
• not subjected to excessive water pressure fluctuations and not
subject to an operating pressure greater than 150 P.S.I.;
• filled with potable water, free to circulate at all times and with the
tank free of damaging water sediment or scale deposits;
• used in a non-corrosive and non-contaminated atmosphere;
• used with factory approved anode(s) installed;
• in its original installation location;
• in the United States and its territories or possessions or Canada;
• sized in accordance with proper sizing techniques for residential
water heaters;
• bearing a rating plate which has not been altered, defaced or
removed except as required by the warrantor;
• used in an open system or in a closed system with a properly
sized and installed thermal expansion tank;
• fired at the factory rated input using the fuel stated in the face of
the rating plate;
• operated with the inner and outer combustion chamber doors
in place;
• maintained in accordance with the instructions printed in the
manual included with the heater.
Any accident to the water heater or any part thereof (including freezing,
fire, floods, or lightning), any misuse, abuse or alteration of it, any
operation of it in a modified form, or any attempt to repair tank leaks
or parts, will void this warranty.
SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL
PROVIDE ONLY A REPLACEMENT WATER HEATER OR PART
THEREOF. THE OWNER IS RESPONSIBLE FOR ALL OTHER COSTS.
Such costs may include but are not limited to:
a. Labor charges for service, removal, or reinstallation of the water
heater or part thereof.
LIMITED RESIDENTIAL GAS WARRANTY
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TANK PARTS
6 YEARS 6 YEARS
b. Shipping and delivery charges for forwarding the new water heater or
replacement part from the nearest distributor and returning the claimed
defective heater or part to such distributor except in the state of
California where such charges are the manufacturer's responsibility.
c. All cost necessary or incidental for handling and administrative
charges, and for any materials and/or permits required for
installation of the replacement heater or part.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on
the sale of this heater under state law are limited to one year duration for the
heater or any of its parts. Some states do not allow limitations on how long
an implied warranty lasts, so the above limitations may not apply to you.
CLAIM PROCEDURE
Any claim under this warranty should be initiated with the dealer who
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sold the heater, or with any other dealer handling the warrantor's products.
The warrantor will only honor replacement with identical or similar
water heater or parts thereof which are manufactured or distributed
by the warrantor.
Dealer replacements are made subject to in-warranty validation by
warrantor.
PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION DATES
ARE REQUIRED TO SUPPORT WARRANTY FOR CLAIM FROM
ORIGINAL OWNER. THIS FORM DOES NOT CONSTITUTE PROOF-
OF-PURCHASE OR PROOF-OF-INSTALLATION.
DISCLAIMERS
NO EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF
OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY
OF THE HEATER OR THE INSTALLATION, OPERATION, REPAIR OR
REPLACEMENT OF THE HEATER OR PARTS. THE WARRANTOR SHALL
NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE
UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY,
OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL
NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR
DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR
INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.
Some states do not allow the limitation or exclusion of incidental or
consequential damages, so the above limitation or exclusion may not
apply to you.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state. Should governmental
regulations or industry standards prohibit the Manufacturer from furnishing
a comparable model replacement under this warranty, the Owner will be
furnished with the closest comparable water heater meeting the current
governmental regulations and industry standards. A supplementary fee
may be assessed to cover the additional cost associated with the changes
made to meet applicable regulations and standards.
Fill out and keep with water heater.
IMPORTANT INFORMATION
Model Number____________________________________________
Serial Number_____________________________________________
Installation Information:
Date Installed _____________________________________________
Company's Name _________________________________________
Street or P.O. Box _________________________________________
City, State, and Zip Code ___________________________________
Phone Number _______________Plumber's Name_______________
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