Restoring the Databases
Database restoration must occur in three phases, and in the proper order. First, to restore proper user
access and scheduled jobs, the system database will be restored. Next, to recover SQL Reporting Services,
the SQL Report Server databases will be restored. Finally, the VCM Database will be restored.
Restore the System Database
You must take extra steps to properly restore the system databases. To restore the master database, you
must first place the SQL Server in single-user mode. After the master database has been restored, you
must run a command to update the SQL Server name.
Procedure
1. Place the SQL Server in Single-user Mode by accessing the Control Panel and selecting Administrative
Tools | Services.
2. Right-click the SQL Server (MSSQLSERVER) service and select Stop.
3. Start the SQL Server service in single-user mode with the following command:
NET START MSSQLSERVER /c /m
4. Wait for the service to start successfully.
5. Start SQL Server Management Studio.
6. When you are prompted for login credentials, select Cancel to avoid launching the Object Explorer.
7. Click New Query to start a new query definition.
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