VMware VCENTER CONFIGURATION MANAGER 5.3 - SOFTWARE REQUIEREMENTS GUIDE Configuration page 38

vCenter Configuration Manager Hardware and Software Requirements Guide
Troubleshooting the SSRS Configuration
If you receive an error when testing your connection to the SQL Reporting Services Reports Web site, try
the following troubleshooting options:
Are the SQL Server Services running?
1. To start the services, click Start | Administrative Tools | Services. The Services window appears.
2. In the Services list, right-click on the process and click Start. The processes to start may include, but are
not limited to SQL Server Reporting Services (MSSQLSERVER), SQL Server Agent (MSSQLSERVER),
SQL Server (MSSQLSERVER), and SQL Server FullText Search (MSSQLSERVER).
Apply any changes to the Services
1. To restart the services, click Start | Administrative Tools | Services. The Services window appears.
2. In the Services list, right-click on the SQL Server Reporting Services (MSSQLSERVER) process and click
Start.
3. Repeat the steps in
Delete and recreate the virtual directories (most common solution to Report Server connection issues)
1. Click Start | Administrative Tools | Internet Information Services (IIS) Manager.The IIS Manger
window appears.
2. Expand <server name> | Web Sites | Default Web Site.
3. Right-click the ReportServer virtual directory, and then click Delete.
4. If the Reports virtual director exists, right-click the directory name, and then click Delete.
5. Return to Reporting Services Configuration Manager and repeat steps 4-7 for creating the Report
Server Virtual Directory, and then continue with these steps to create the Report Manager Virtual
Directory. The directories should be added with no errors.
6. Repeat the steps in
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"Verifying the SSRS Directories" on page
"Verifying the SSRS Directories" on page
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