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Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. OKIDATA assumes no responsibility for the results of errors beyond its control. OKIDATA also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
Chapter 1: Setting Up ... 1 Select a Suitable Location ... 1 Unpack ... 1 Your printer ... 1 The accessories ... 1 Check the contents ... 1 Getting to Know Your Printer ... 2 Front View ... 2 Rear View ... 2 Prepare the Image Drum ...
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Chapter 4: The Front Feeder ... 27 Using the Front Feeder to Print Multiple Pieces of Media ... 28 The Front Feeder: Printing Individual Pieces (Manual Feed) ... 29 Manual Feed: Standard Paper ... 29 Setting up Manual Feed for Standard Weight Paper ...
Important Safety Instructions Your OKIDATA printer has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer: •...
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Warranty Enhancement Programs • Available in the U.S. and Canada only OKI Extend™ This program offers you the opportunity to purchase an extension of the standard warranty for your Okidata printer. You can add 1 or 2 years to the standard warranty. OKI On-Site™...
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Federal Communications Commission Radio Frequency Interference Statement for 120-Volt Models WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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Federal Communications Commission Radio Frequency Interference Statement for 230/240-Volt Models WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This bag is also used to store the image drum in case you need to ship the printer. Check the contents OKIPAGE 20 Printer Toner Cartridge with LED lens cleaners Power Cord...
Control Panel IEEE 1284 Parallel Interface Front Feeder OPEN Button RS232-C Serial Interface Paper Tray Chapter 1: Setting Up Rear Paper Exit Power Cord Socket OKIPAGE 20: Removable Plate for installing optional Duplex Feeder OKIPAGE 20DX: Duplex Feeder Rear View...
Prepare the Image Drum 1. Press the OPEN button. 2. Lift the cover (the cover must be lifted completely to remove the image drum cartridge). Caution!Be careful not to touch the image drum’s shiny green sur- face! 3. Lift out the image drum and remove the protective paper. 4.
Install the Toner 1. Remove the toner cartridge from the foil package and shake it from side to side a few times to distribute the toner evenly. 2. Carefully peel off the tape from the bottom of the cartridge. 3. Place the left end of the toner cartridge into the toner well, inserting the recess in the end of the toner cartridge over the tab on the image drum.
Load the Paper Tray 1. Pull out the paper tray. 2. Adjust the rear and side paper guides before loading paper. This will help to avoid paper jams. 3. Fan a stack of paper (up to 530 sheets of 20 lb. paper) and place it in the tray under the tabs.
— it may be contaminated with glue or dust. Select a Paper Exit Path The OKIPAGE 20 has two paper paths: • Top Exit: the normal exit used for routine printing • Rear Exit: used for special types of print media such as envelopes, labels, transparencies, etc.
Top Paper Exit The top paper exit is the one normally used for routine printing. • Printed pages feed face down into the bin on top of the printer • Bin holds 250 sheets of 20 lb. paper • Pages stack in the correct order •...
Connect to Your Computer Parallel Connection Attach the Parallel Cable We recommend that you use a bi-directional parallel printer cable. For best results, purchase a cable marked “IEEE 1284-compliant.” Important! To comply with FCC regulations, the cable must be shielded and UL and CSA approved. Note: OKIDATA has tested and approved the following bi-directional cable: Part Number 70000803.
Serial Connection: RS232-C Attach the Serial Cable To connect the printer to your computer: 1. Turn both your printer and computer OFF. 2. Insert the male connector on the cable into the serial port on your printer. Make sure the connector is fully inserted, then tighten the screws. 3.
Connect to Power 1. Plug the female end of the power cord supplied with the printer into the power socket on the back of the printer. 2. Plug the other end of the cable into a suitable grounded power outlet or power strip.
Chapter 2: The Control Panel Select the Display Language Printer messages can be displayed in the control panel window in a number of languages. English is the default language. To change the display lan- guage: 1. Press ON-LINE to change the printer status to off-line. 2.
Control Panel Button Functions To access printer functions from the control panel, place the printer off-line (press the ON-LINE button: appears on the display). OFF-LINE • To access the top function of each button, press the button briefly. • To access the bottom function, press and hold the button for 2 to 3 seconds.
Chapter 3: The Printer Menus Most printer features are selected directly from your software application. If you want to use the printer’s Menu to select features, see Chapter 3. Re- member, features selected in your software will override features selected in the printer’s Menu.
Quick Access Menus The PAPER SIZE, TRAY TYPE, and POWER SAVE menu features can be accessed directly without having to step through the main menu. To do this: 1. Place the printer off-line (press ON LINE). 2. Press and release PAPER SIZE, or Press and release TRAY TYPE, or Press POWER SAVE for two full seconds.
Paper Expansion Tray, if installed, then to the Manual Feeder, then to the optional Multi-Purpose feeder, if installed. DUPLEX PRINTING (appears in OKIPAGE 20 menu only if Duplex Feeder is installed.) DUPLEX Notes: Selects duplex printing (for OKIPAGE 20, optional Duplex Feeder must be installed).
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Level-1 Menu Settings (continued) PAPER SIZE FRONT/MANUAL LETTER EXECUTIVE LEGAL 14 LEGAL13 A4 SIZE A5 SIZE A6 SIZE B5 SIZE COM-9 COM-10 MONARCH DL ENVELOPE C5 ENVELOPE C4 ENVELOPE Notes: Select paper size installed in Manual Feeder. If paper size installed does not match setting, printer will display message requesting the size set in menu.
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FONTS & SYMBOLS FONT SOURCE RESIDENT SIMM DOWNLOAD Notes: Select font source. SIMM appears only if optional Flash ROM SIMM is installed. DOWNLOAD appears if a soft font is loaded. FONT NO. I000 to I0xx C000 S001 Notes: xx = font ID number (see font print sample).
PAGE LAYOUT1 (continued) TOF POSITION 0.0 INCH Range 0.0 to 1.0 INCH Notes: Sets Top of Form in 0.1-inch incre- ments. This determines the print start position relative to the top of the paper. LEFT MARGIN 0.0 INCH Range 0.0 to 1.0 INCH Notes: Shifts the left margin further to the right.
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Level-2 Menu Settings (continued) AUTO OPERATION AUTO CONTINUE Notes: HP PCL 6 mode: controls what happens when a memory overflow/ print overrun situation occurs. OFF = printer will remain off-line until you press the /Recover button. ON = printer will return to the on-line state automatically 15 seconds after it goes off-line.
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CLEARABLE WRNINGS Notes: Sets the disposition of error messages which can be cleared by pressing the /Reset button. HP PCL 6 mode: ON = Message displays until you press /Reset to clear the display. OFF = Message will automatically clear when next print job is received, whether or not you have pressed the /Reset button.
The User Maintenance Menu The User Maintenance Menu includes printer maintenance and operating functions. Functions are described below. To enter the Maintenance Menu: 1. Turn off the printer. 2. Press and hold MENU 1/Menu 2 while turning the printer on, until USER MNT displays.
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DUP ADJ 0mm ( Range +2.00 to –2.00 mm, in 0.25 mm intervals) Notes: For the OKIPAGE 20, this setting only applies when the optional Duplex Feeder is installed. Adjust vertical print position in 0.25 mm increments. Plus (+) indicates downward movement, minus (–)
Use the Front Feeder to print on special media without having to change the paper you have loaded in the tray(s). You can print up to 100 pieces of media or you can use the Front Feeder as a manual feed unit to print individual pieces of media “on-the-fly.”...
Using the Front Feeder to Print Multiple Pieces of Media To set up the printer for multiple-piece print jobs using the Front Feeder: 1. In your software program: a. Enter the printer setup menu. b. Select Front Feeder. c. Select the media type, size and orientation. 2.
The Front Feeder: Printing Individual Pieces (Manual Feed) You can open up the Front Feeder and use it as a manual feeder to print an individual piece of standard paper, an envelope, or specialty print media, without having to change any of the menu settings. Manual Feed: Standard Paper Setting up Manual Feed for Standard Weight Paper 1.
Manual Feed: Envelopes Important! • Use rear paper exit to avoid curling • Do not use v-flap type envelopes (see page 27) Setting up to Print an Envelope 1. In your software program: a. Enter the printer setup menu. b. Select Manual Feed. c.
Manual Feed: Labels Important! Sheet and label adhesive must withstand the fusing process heat of 392°F (200°C) for 1 second. Label adhesive must not be exposed; if it is, it will cause jamming in the printer. • Labels must cover the entire carrier sheet. •...
Manual Feed: Transparencies Important! Transparency must withstand the fusing process heat of 392°F (200°C) for 1 second without wrinkling or gumming • Use transparencies designed for laser printers. • Use rear paper exit to avoid curling. Setting up to Print a Transparency 1.
Manual Feed: Heavy (Card) Stock Heavy (Card) Stock Specifications • Weight range : 28 - 36 lb. • Use rear paper exit to avoid curling Setting up to Print Heavy Stock 1. In your software program: a. Enter the printer setup menu. b.
8. Press ON LINE to exit the Menu Mode. Important: Paper tray size settings in your application software and in the OKIPAGE 20 Software Operator Panel will override the printer’s front operator panel settings. If all paper sources have the same paper size selected, the printer will...
Note: This chapter applies only to the Model 20DX, or Model 20 with the optional Duplex Feeder installed. Portrait Versus Landscape Portrait: Landscape: Duplex Printing: Windows NT 3.51 The duplex print options are in the Document Properties dialog box. Example: ®...
Duplex Printing: Windows 95 The duplex print options are in the Document Properties dialog box. Example: In Windows 95, to select duplex printing in Microsoft Word: 1. Select Print from the File menu. 2. Click Properties. 3. Select the Paper tab. 4.
Available Fonts Your printer provides a variety of HP LaserJet 5 compatible fonts including: • 45 PCL Scalable Fonts • 4 Bitmap Fonts In addition, there are four fonts with fixed spacing available in the IBM and Epson emulations. Printing a Sample of Resident Fonts To see a sample of these fonts, print the Typeface List: 1.
CG Omega: 61 Symbol Sets CG Omega, Font # 8 CG Omega Bold, Font # 9 CG Omega Italic, Font # 10 CG Omega Bold Italic, Font # 11 Coronet: 61 Symbol Sets, Font # 12 Clarendon Condensed: 61 Symbol Sets, Font # 13 Univers: 77 Symbol Sets Univers, Font # 14 Univers Bold, Font # 15...
Chapter 3 for menu information. Using Bar Code Fonts The OKIPAGE 20 printer drivers support USPS PostNet bar code fonts resident on your printer. Bar Code fonts can be printed easily from WORD for Windows and other Windows applications.
Converts the OKIPAGE 20 printer into an OKIPAGE 20DX. This feeder allows you to print on both sides of standard paper. Additional Options Network Card (P/N 70032801) Install this card in your OKIPAGE 20/20DX printer to convert it for opera- tion on a network. English–41...
• 8, 16 and 32 MB SIMMs commercially available (72-pin, 60 ns, FPM, Non-parity) SIMM Configurations There are three sockets in your OKIPAGE 20/20DX printer to take SIMM boards. See Appendix C for information on the possible SIMM configura- tions for these sockets.
This chapter explains how to replace the toner and image drum cartridges, and clean the LED array. General Consumables Information The Toner Cartridge: Type 7 (P/N 40468801) Toner Cartridge Life Toner cartridge life depends on the page density, the percentage of each page that is printed black.
Replacing the Toner Cartridge (P/N 40468801) Replace the toner cartridge after TONER LOW displays in the control panel window. At this point, the printer will print about 100 more sheets, then display TONER EMPTY and stop printing. Printing will resume when a new toner cartridge is installed.
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8. Push the grey lock lever toward the back of the printer until it stops. 9. Lift out the image drum and put it on a smooth, flat surface. Be sure to protect the drum from exposure to light either by placing it in the light shield bag supplied with the printer, or by placing a sheet of paper over 10.
Replacing the Image Drum Cartridge (P/N 40468701) When the image drum reaches 90% of its life, the will display in the control panel window. You should have a new image drum cartridge and a new toner cartridge on hand at this point. Change the image drum cartridge when the print becomes faint or begins to deteriorate.
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5. Open the new image drum package and remove the protective paper, then remove the tape and shipping insert from the toner well and discard them. 6. Install the new image drum in the printer, inserting the alignment pins on each end into the slots in the printer.
Cleaning the LED Array Clean the LED array every time you install a new toner cartridge. A dirty LED array could cause faded vertical areas or light printing down a page. 1. Press the OPEN button and lift the printer cover all the way up. 2.
Most of the printing difficulties you might encounter have a simple solution. This chapter can help you troubleshoot problems concerning: • Paper jams • Printer messages • Print quality • Software • Hardware If you are unable to solve your printer problem, see Appendix A for Service and Support information.
Corrective Action: Resend the print job after lowering the rear exit tray. Reason: Paper tray was opened while paper was feeding through the duplex feeder (optional on OKIPAGE 20). Corrective Action: Remove the jammed sheet from the duplex feeder, then reinstall the paper tray and resend the print job.
4. Press the OPEN button, then open and close the top cover to clear the paper jam message. Clearing a Paper Feed Jam PAPER FEED JAM CHECK TRAY1 1. Press OPEN and lift the cover. 2. Lift out the image drum cartridge (Careful! Avoid touching the shiny green drum area!) and place it on a smooth, flat surface.
Clearing a Paper Exit Jam PAPER EXIT JAM REMOVE THE PAPER 1. Press OPEN and lift the top cover to release roller pressure. 2. Pull the jammed paper out from the rear exit. Caution!The fusing unit may be HOT! 3. If the paper will not release, try carefully pulling it out from inside the printer.
2. Carefully pull the sheet from inside the printer. Caution!The fusing unit may be hot! 3. Close the printer cover. Clearing Duplex Feeder Jams 1 & 2 DUPLEX FEED JAM1 DUPLEX FEED JAM2 REMOVE THE PAPER REMOVE THE PAPER 1. Remove the paper tray. 2.
Clearing Duplex Feeder Jam 3 DUPLEX FEED JAM3 REMOVE THE PAPER 1. Remove the paper tray. 2. Reach in the front of the printer and pull the jammed sheet out of the Duplex Feeder. 3. Replace the paper tray. E–54 4.
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Message: DUPLEX INPUT JAM REMOVE THE PAPER Meaning: Paper has jammed when entering Duplex Feeder. Remove jammed paper, then open and close cover. Message: DUPLEX INPUT JAM1 REMOVE THE PAPER Meaning: Paper has jammed when being fed to reverse roller in Duplex Feeder.
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Message: OFF-LINE .xxx Mmmmm ttttt Meaning: Not ready to receive data. xxx = emulation. Mmmmm = SIM- PLEX or DUPLEX (on OKIPAGE 20, appears only if optional duplex feeder is installed). ttttt = paper tray selected E–56 Message: ON-LINE .xxx...
Message: PRINT DEMO PAGE Meaning: Demo page is printing. Message: PRINT FONTS Meaning: Typeface List page is printing. Message: PRINT MENU Meaning: Menu page is printing. Message: PRINTING Meaning: Data is being received and printed. Message: PROCESSING .xxx Meaning: Data being received or processed. xxx = emulation Message: RESET Meaning: Manual reset was initiated.
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Page has gray background. Reason: Static electricity causes toner to stick to background Solutions: (1) Change papers to an acceptable laser bond and use a humidi- fier. (2) Generate a Drum Cleaning page. Reason: Image drum has been exposed to light. Solution: Leave image drum cartridge in total darkness for several hours.
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White blotches or faded gray areas and temperature or humidity is high or low. Reason: Difficult environment. Solution: Check toner. If okay, adjust settings in Maintenance Menu (See Chapter 3). Faded print after installation. Reason: Toner cartridge is not correctly installed. Solution: Install toner cartridge correctly.
Adjusting Print Quality The following items in the printer menus can be set to adjust print quality. See Chapter 3 for more information. Level-1 Menu MEDIA TYPE TRAY1 TRAY2 (appears only if paper expansion tray option is installed) TRAY3 (appears only if second paper expansion tray option is installed) FRONT/MANUAL MULTIFEEDER (appears only if optional multipurpose feeder is installed) Specify a paper weight of Light, Medium Light, Medium, Medium...
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Data sent to printer does not print but DATA message appears. Reason: A form feed has not been sent. Solution: Press the ON-LINE button to take the printer off-line, then press FORM FEED to eject the final page, or send a FF command (decimal character 12).
Hardware Problems Certain error messages (See Printer Messages at the beginning of this chapter) indicate a hardware problem. Other possible hardware problems are listed below: Graphic image prints partly on one page partly on the next. Reason: Insufficient printer memory for image at set resolution. Solution: Change the resolution, reduce the image size, or install more memory.
Appendix A: Service & Support How to Get Service If you are unable to solve your printer problem after consulting the trouble- shooting information, contact the following sources for service or support. Note: This information applies to the US and Canada only. Your Dealer Consult the store where you purchased your printer, or call 1-800-OKIDATA for the location of the nearest authorized OKIDATA...
Internet See Okidata’s Internet Home Page at http://www.okidata.com E-mail: comments@okidata. com Okidata Service Centers Your printer has a 1-year on-site warranty. (US and Canada). If you need to ship your printer to a service center, repack it in the original packing materials.
20 pages per minute, one-sided printing (SIMPLEX mode, standard) 10 pages per minute, two-sided printing (DUPLEX mode; on OKIPAGE 20, applies only if optional Duplex Feeder is installed) Resolution: 300 x 300 dpi, 600 x 600 dpi, 600 x 1200 dpi...
Appendix C: Installing SIMMs SIMM Configurations The OKIPAGE 20 has three slots for installation of optional SIMMs: ROM Slot for Adobe PostScript SIMM or Flash Memory SIMM You can use these slots to add up to 64 MB of memory (two 32 MB SIMMs) to the standard 4 MB OKIPAGE 20/20DX printer memory, and/or to install either the Adobe PostScript SIMM Kit or the Flash ROM SIMM.
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4. Push the OPEN button, then open the top cover. 5. Remove and save the two large screws on the right side, which hold the side panel in place. 6. Pull the side panel out and remove it from the printer. E–68 7.
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c. Pivot the SIMM to the left until it snaps into place. Note: Repeat steps a through c if you are installing additional SIMMs, working from left to right. 9. Insert the tabs on the metal plate into the slots on the printer housing, then swing it up into place and replace the two mounting screws.
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14. Plug the power cord into the power outlet. 15. Turn the printer on. 16. Check the menu printout to be sure that the SIMMs are properly installed: a. Press ON-LINE to place printer off-line. b. Press the PAPER SIZE/Print Menu button for 2 seconds. displays then the menu prints.
Limited Warranty A written receipt for the product, showing the date of purchase, dealer’s name, and serial number of the OKIPAGE 20 printer, must accompany any request or claim for work to be performed under this Limited Warranty. This Limited Warranty shall not apply if the product has been damaged due to abuse, misuse, misapplication, accident, or as a result of service or modification by any other than an authorized OKIDATA service center.
OKIPAGE 20 Toner, P/N 40468801 MSDS # 58328701 For more information, contact Okidata at: 532 Fellowship Road Mount Laurel, NJ 08054 Emergency Information: 1-800-OKIDATA Emergency First Aid Procedures Emergency: Toner swallowed (ingested) Procedure: Dilute by giving two glasses of water and induce vomiting by administering Syrup of Ipecac (follow manufacturer’s instruc-...
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Health Hazard Data Routes of Entry: Inhalation, Ingestion, Eyes, Skin. Health Hazards: 1. Styrene-Butyl Acrylate Copolymer Subcutaneous implantation of polymeric styrene powder in rats has induced tumors at the site of implantation. 2. Carbon black (Group 2B “Possible Carcinogen”; IARC) Overexposure to carbon black is associated with causing irritation, conjunctivitis, and corneal hypoplasia of the eyes;...