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Troubleshooting
Auditing User Operations
Copyright © 2010, Juniper Networks, Inc.
Select System Administration > Maintenance > Update Recovery Partition.
1.
If the new recovery partition files have already been prepared, then the Upgrade screen
appears. Proceed with the upgrade phase as described in step 5.
If the upgrade files have not yet been prepared, the Upgrade Preparation window
appears. Proceed with the preparation phase in step 2.
Enter the location of the NSMXpress Series II Regional server or Central Manager
2.
upgrade zip file, downloaded from the Juniper Customer Support Center when
upgrading NSM, on the local file system.
If the NSMXpress Series II Offline server upgrade file is available on the local file
3.
system, enter its location and name of the file in the System upgrade source field. If
the NSMXpress Series II offline server upgrade file is not available on the local file
system and the appliance has access to the Juniper Update site, select Online.
Click Prepare System.
4.
The Preparation Progress screen shows the progress of the operation.
Errors are reported if the required files are unavailable, disk space is not sufficient, or
the previous version files are invalid.
When preparation is completed, the Upgrade window appears.
In the Upgrade window, enter the admin Web UI password and then click Start Update.
5.
The upgrade process usually takes less than one minute.
CAUTION: Do not interrupt the upgrade process. If you do, your NSMXpress
Series II appliance might not boot normally.
Use the options in the Troubleshooting section to access the following information and
utilities:
Auditing User Operations on page 61
Error Logs on page 63
Network Utilities on page 64
Tech Support on page 66
You can audit all user operations performed in NSMXpress Series II. Users with System
Administrator and NSM administrator permissions can view all Actions Logs in NSMXpress
Series II.
To view Action Audit Logs:
Select
1.
Troubleshooting > Action Audit Logs
appears. See Figure 42 on page 62.
Chapter 3: Configuring NSM from the Web Interface
. The NSMXpress Actions Log dialog box
61
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