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JUNIPER CARE PlUS
CONSUlTINg SERvICES
Product Overview
Today's organizations are under
constant pressure to meet dynamic
market demands while increasing
their return on investment. IT
departments need to align and deliver
on the organization's objectives with
limited budget and resources. Your IT
infrastructure is the backbone of your
success, therefore a high-performance
network is required to meet your long-
term innovation and business goals.
Juniper Care Plus Consulting Services
provide the insight into your network
required to maintain business agility.
Our services are aimed at avoiding
incidents and assuring your network
is always at optimum readiness, able
to evolve smoothly and effectively
in response to the demands of your
business.
Service Description
Juniper Networks
Juniper Care Plus has a menu of consulting services that can be tailored
®
to meet your specific networking needs. These services maximize the effectiveness of your
relationship with Juniper Networks, while optimizing your budget by allowing you to select
from a series of offerings when your business requires them. These consulting services can
be purchased with "consulting credits" that are accrued based on your installed base of
Juniper products. Within the Juniper Care Plus Consulting Services, you can purchase any
of the following service offerings:
• Configuration Analysis and Change Review Service
• Design Change Review Service
• Feature Rollout and Change Review Service
• Network Change Plan Review Service
• Implementation Support Service
• Product Issue Impact Review Service
• Software Upgrade Recommendation and Review Service
• Product Health Check Service
Service Eligibility and Ordering
Each Juniper Care Plus Consulting Service will be delivered as defined in the Service
Description Document (www.juniper.net/support/guidelines.html). Each is available
only to Juniper Care Plus customers (you must have an active Juniper Care Plus service
contract to be eligible for our Juniper Care Plus Consulting Services).
Consulting Services may be purchased directly through Juniper Networks or an authorized
Juniper Partner. Each service may be purchased using consulting credits or with a
purchase order.
DATASHEET
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Summary of Contents for Juniper CARE PLUS
- Page 1 These services maximize the effectiveness of your Today’s organizations are under relationship with Juniper Networks, while optimizing your budget by allowing you to select constant pressure to meet dynamic from a series of offerings when your business requires them. These consulting services can market demands while increasing be purchased with “consulting credits”...
- Page 2 Service Description Document. to the Service Description Document. Note: Recommendations provided in the Configuration Analysis and Change Review Service report are based on Juniper Networks best practices and do not include product issue (defects) analysis of the network.
- Page 3 The scope of this service is limited to new feature rollout for This service scope is limited to Juniper Networks products only one software release and to the Juniper Networks products and and does not include network migrations from a third-party services that have been purchased.
- Page 4 The scope of this service is limited to one maintenance window (maximum of up to five hours) during any 24-hour period. The service is limited to the Juniper Networks products and services purchased by the customer.
- Page 5 “Service Deliverables” section. The service contract includes access to deliverables that are The scope of the service is limited to Juniper Networks Junos delivered remotely as defined in the “Service Deliverables” operating system (on Juniper Networks M Series Multiservice section.
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Page 6: Features And Benefits
Features and Benefits FEAtURE FEAtURE DESCRIPtION BENEFItS Configuration Analysis and Change Review Service Product configuration review and analysis Juniper engineers review and analyze the leverage Juniper’s unique network expertise to configuration based on your specified overall avoid the time and expense of implementing requirements to determine whether the current configuration changes that are not optimal for configuration is consistent with best practices... - Page 7 FEAtURE FEAtURE DESCRIPtION BENEFItS Implementation Support Service Network change implementation support Juniper engineers are available during the leverage Juniper’s award-winning network network change implementation process to support expertise to avoid the time and expense assist you with any questions, concerns, or of migration implementation that is not optimal problems during the migration.
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Page 8: About Juniper Networks
Copyright 2010 Juniper Networks, Inc. All rights reserved. Juniper Networks, the Juniper Networks logo, Junos, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and other countries. All other trademarks, service marks, registered marks, or registered service marks are the property of their respective owners.
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