Troubleshooting Tips - NETGEAR XAV101v1 - Powerline AV Ethernet Adapter Installation Manual

Gaming
Console
May 2008
LEDs, Security Button, and Reset Button
Power LED
Powerline LED
Ethernet LED
LED Description
Power • Solid. The electrical power is on.
• Blinking. The adapter is in the process of resetting or security setup.
• Off. There is no electrical power.
Powerline • Solid. The adapter is connected to a Powerline network.
• Blinking. The adapter is sending or receiving data.
• Off. The adapter has not found any other compatible Powerline devices
using the same encryption key.
Green: Link rate > 80
Mbps
Ethernet • Solid. The Ethernet port is linked, but there is no activity.
Set-top
• Blinking. There is traffic between an Ethernet port and the Powerline
Box
network.
• Off. There is no Ethernet connection.
To set the security on your Powerline adapters, see the XAV101 Powerline AV Ethernet
Adapter User Manual, located on your Resource CD, and also available at
http://www.NETGEAR.com/support
Warning: Do not press the Security button on the Powerline AV Ethernet Adapter until
installation is complete and the adapters are communicating with each other. Pressing this
button too soon can temporarily disable Powerline communication. If this should occur, press
the Reset button for 2 seconds to return the Powerline AV Ethernet Adapter to its factory
default settings.
Security
button
Reset
button
Ethernet port
Orange: Link rate > 50 Red: Link rate < 50
and < 80 Mbps Mbps

Troubleshooting Tips

Power LED is off. Make sure that power is supplied to the electrical outlet, and that the
Powerline devices is not plugged into an extension cord, power strip,
or surge protector.
Powerline LED is • Make sure that the Powerline devices are plugged into outlets with
off. power.
• Move the Powerline device to a closer location.
• If you have set network security, make sure that all Powerline
devices are using the same encryption key.
• Reset the devices to factory default settings. Refer to the User
Manual for instructions.
Ethernet LED is • Make sure that your router and modem are on and working correctly.
not blinking. • Make sure that the Ethernet cables are working and securely
plugged into the devices.
• Reset the devices to factory default settings. Refer to the User
Manual for instructions.
Technical Support
Thank you for selecting NETGEAR products. After completing installation, register your
product at http://www.NETGEAR.com/register.
Registration on the website or over the phone is required before you can use our telephone
support service. The phone numbers for worldwide regional customer support centers are on
the Warranty and Support Information card that came with your product.
Go to http://www.NETGEAR.com/support for product updates and Web support.
Safety Warning: The socket-outlet shall be installed near the equipment and shall be easily accessible.
This symbol was placed in accordance with the European Union Directive 2002/96 on the
Waste Electrical and Electronic Equipment (the WEEE Directive). If disposed of within the
European Union, this product should be treated and recycled in accordance with the laws of
your jurisdiction implementing the WEEE Directive.
© 2008 by NETGEAR, Inc. All rights reserved. NETGEAR and the NETGEAR logo are registered
trademarks of NETGEAR, Inc. in the United States and/or other countries. Other brand and product
names are trademarks or registered trademarks of their respective holders. Information is subject to
change without notice.