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NETGEAR Powerline HD Ethernet Adapter HDX101 User Manual

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HDX101 Powerline HD
Ethernet Adapter User
Guide
© 2006-2007 by NETGEAR, Inc. All rights reserved. February 2007.
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
202-10163-03
February 2007

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Summary of Contents for NETGEAR Powerline HD Ethernet Adapter HDX101

  • Page 1 HDX101 Powerline HD Ethernet Adapter User Guide © 2006-2007 by NETGEAR, Inc. All rights reserved. February 2007. NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA 202-10163-03 February 2007...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3 Product and Publication Details Model Number: Publication Date: Product Family: Product Name: Home or Business Product: Language: HDX101 February 2007 Powerline HD Ethernet adapter HDX101 Powerline HD Ethernet Adapter Home English v1.2, February 2007...
  • Page 4 v1.2, February 2007...

  • Page 5: Table Of Contents

    HDX101 Powerline HD Ethernet Adapter User Guide Audience, Scope, Conventions, and Formats ...vii How to Use This Manual ...viii How to Print this Manual ...viii Revision History ... ix Chapter 1 Introduction Key Features ...1-1 Easy Installation and Management ...1-2 Maintenance and Support ...1-2 Package Contents ...1-2 Connectors, Ports, and Label Information ...1-3...
  • Page 6 How to Prioritize Traffic by General Application Type ...2-23 Advanced QoS Options ...2-25 Other QoS Options ...2-26 Chapter 3 Troubleshooting NETGEAR Product Registration, Support, and Documentation ...3-1 Basic Functioning ...3-1 Power Light Not On ...3-2 Powerline Link Light Not On ...3-2 Ethernet Light is Off ...3-2 Problems after Changing Network ID ...3-2...

  • Page 7: Audience, Scope, Conventions, And Formats

    This reference manual assumes that the reader has basic to intermediate computer and Internet skills. However, basic computer network, Internet, firewall, and VPN technologies tutorial information is provided in the Appendices and on the Netgear website. The conventions, formats, and scope of this manual are described in the following paragraphs: •...

  • Page 8: How To Use This Manual

    Scope. This manual is written for the Powerline HD Ethernet Adapter according to these specifications: Product Version Manual Publication Date Note: Product updates are available on the NETGEAR, Inc. Web site at http://kbserver.netgear.com/products/HDX101.asp. How to Use This Manual The HTML version of this manual includes the following: •...

  • Page 9: Revision History

    • Printing a Chapter. Use the PDF of This Chapter link at the top left of any page. — Click the PDF of This Chapter link at the top right of any page in the chapter you want to print. The PDF version of the chapter you were viewing opens in a browser window. —...
  • Page 10 HDX101 Powerline HD Ethernet Adapter User Guide v1.2, February 2007...

  • Page 11: Introduction

    Now your high-speed cable/DSL connection can be available in every room. And you can also extend an existing Ethernet network to PCs in other rooms without any additional wiring. This chapter describes the features of the NETGEAR HDX101 Powerline HD Ethernet Adapter. Key Features Note: This manual provides information on the complete features as of the date of publication.

  • Page 12: Easy Installation And Management

    The Powerline HD Ethernet Adapter’s front panel LEDs provide an easy way to monitor its status and activity. Maintenance and Support NETGEAR offers free technical support seven days a week, twenty-four hours a day, for 90 days from the date of purchase. Package Contents The product package should contain the following items: •...

  • Page 13: Connectors, Ports, And Label Information

    Connectors, Ports, and Label Information Each unit has various status indicators and a label with important information. Familiarize yourself with these features of your product. The Powerline HD Ethernet Adapter The front panel of the HDX101 contains the status lights described below. Figure 1-1 You can use the status lights to verify connections.

  • Page 14: The Label On The Rear Panel Of The Hdx101

    HDX101 Powerline HD Ethernet Adapter User Guide The Label on the Rear Panel of the HDX101 The label on the rear panel of the HDX101 contains the items listed below. • MAC address • Model number • Serial number v1.2, February 2007 Introduction...

  • Page 15: Installing The Powerline Hd Ethernet Adapter

    Installing the Powerline HD Ethernet Adapter This chapter describes how to set up the HDX101 Powerline HD Ethernet Adapter on your local area network (LAN) and connect to the Internet. How the Powerline HD Ethernet Adapter Fits in Your Network HDX101 devices allow you to implement or extend an Ethernet local area network anywhere in your house using your existing electrical power line in place of a dedicated LAN wiring infrastructure.

  • Page 16: Prepare To Install Your Powerline Hd Ethernet Adapter

    HDX101 Powerline HD Ethernet Adapter User Guide Prepare to Install Your Powerline HD Ethernet Adapter Check that these minimum requirements are met. • Your Ethernet network is set up and an Ethernet port is available on your router. • Your Internet connection is working. •...
  • Page 17 1. First, connect a Powerline HD Ethernet Adapter to a LAN port on the router so that the Powerline network can gain access to the internet. WARNING! Figure 2-3 Do not connect the HDX101 Powerline HD Ethernet Adapter to a power strip, extension cord, or surge protector as this may prevent them from working properly or degrade the network performance.

  • Page 18: Connect Other Powerline Hd Ethernet Adapters

    HDX101 Powerline HD Ethernet Adapter User Guide c. Make sure that the internet port of your router is connected to your modem, and your computer is connected to a LAN port on the router. Figure 2-4 Connect other Powerline HD Ethernet Adapters 1.

  • Page 19: Install The Hdx101 Configuration Utility (Highly Recommended)

    Install the HDX101 Configuration Utility (Highly Recommended) The utility provides you with the option of setting your own unique encryption Powerline network ID and prioritizing traffic passing through the Powerline network. Important encryption features: • The Network ID is case sensitive. •...
  • Page 20 HDX101 Powerline HD Ethernet Adapter User Guide If the CD does not start automatically: • Go to My Computer on the Windows Start menu, and double-click the drive that represents the location of the HDX101 Resource CD or • Select the CD-ROM drive and click on the Autorun.exe executable file. 2.
  • Page 21 3. Click Next to display a window that allows you to choose the installation location. Figure 2-7 4. Either click Browse to change the location where files will be saved on your hard drive, or click Install to accept the default location. 5.
  • Page 22 HDX101 Powerline HD Ethernet Adapter User Guide 6. If your computer does not include a current version of WinPcap, the InstallShield Wizard will display a dialog box to indicate that it must install WinPcap. Figure 2-9 Click OK to install WinPCap and follow the on-screen instructions until the following window is displayed.
  • Page 23 7. After WinPcap is installed, the InstallShield Wizard will indicate the HDX101 Configuration Utility has been installed. Figure 2-11 To launch the program, make sure the “Run NETGEAR HDX101 Configuration Utility” button is checked. Click the Finish button to close the InstallShield Wizard. Installing the Powerline HD Ethernet Adapter...

  • Page 24: Running The Hdx101 Configuration Utility

    HDX101 Powerline HD Ethernet Adapter User Guide Running the HDX101 Configuration Utility When installation is complete, you can run the utility by clicking an icon on your desktop or from the Windows Program Menu. The utility will display its main page as shown below. Figure 2-12 The screen is divided into 5 major areas: 1.

  • Page 25: Automatic Firmware Version Check

    • The Quality column indicates the type of traffic that can be handled smoothly: HD Video, DVD Video, or Data. – HD Video means that the device can handle high-definition video traffic smoothly. This status will be shown if the transmit and receive link speed is greater than 80 Mbps.
  • Page 26 HDX101 Powerline HD Ethernet Adapter User Guide If the firmware in the local device is up-to-date, but the firmware on one or more remote devices is old, the software will display the following message box: Figure 2-14 Note: You can only perform an upgrade with the local device. If the firmware is out-of- date on remote devices only, start the following procedure from step 4.

  • Page 27: Manually Applying A Firmware Upgrade

    2. On successful completion of the upgrade, the following message will be displayed: Figure 2-16 3. Click the Diagnostics tab, and check the last column, Firmware Version, in the Device History table. Figure 2-17 4. If a remote HDX101 Powerline HD Ethernet Adapter does not have the same firmware version as the one installed on the local device, connect your PC to that adapter and repeat the upgrade process.

  • Page 28: Resetting To Factory Defaults

    HDX101 Powerline HD Ethernet Adapter User Guide 1. Go to the HDX101 support page at http://kbserver.netgear.com/products/hdx101.asp. If you see a recent firmware image to download, follow the download instructions on the support site, and take note of where you save the downloaded file on your PC. If the file you downloaded is a .zip file, extract the encapsulated firmware file and note its name and location...
  • Page 29 To reset all the devices in your network to the factory defaults, proceed as follows: 1. For each remote device in your network, click the device name to highlight it. Note: Because only one device in a system can be reset at a time, the checkboxes are not used to select devices for this type of operation.
  • Page 30 HDX101 Powerline HD Ethernet Adapter User Guide b. Click the OK button to reset the device. The software will display a message to indicate whether or not the operation succeeded. Figure 2-21 c. Click the OK button to dismiss the message box and continue. 2.

  • Page 31: Allowing Your Powerline Network To Coexist With A Homeplug Network

    HomePlug Network This section only applies if your AC power lines host an existing HomePlug network, comprising of devices such as NETGEAR XE102, WGX102, or XE104 adapters. By default, HDX101 devices will automatically detect HomePlug devices and, if present, will automatically switch the HDX101 network into a co-existence mode where the HDX101 devices will not interfere with the HomePlug devices.
  • Page 32 HDX101 Powerline HD Ethernet Adapter User Guide a. Click the radio button labelled “My power line network has not only HDX101, but also HomePlug devices such as XE102, WGX102 or XE104 adapters installed”. b. Click the Apply button. Note: HomePlug devices cannot communicate with HDX101 devices on a Powerline network directly.

  • Page 33: Set Your Network Id

    Set Your Network ID The fastest and most reliable way to set the network ID is to set the ID for all devices at once. 1. Make sure that all Powerline devices are plugged into AC power outlets. 2. If you have not already done so, start the HDX101 Configuration Utility and ensure that the Main tab is selected.
  • Page 34 HDX101 Powerline HD Ethernet Adapter User Guide c. Select the Security tab. Figure 2-26 d. Type a network ID in the Network ID text box. e. Click the Set Selected Devices button. The utility should display a pop-up window indicating that the operation was successful. 2-20 Installing the Powerline HD Ethernet Adapter v1.2, February 2007...
  • Page 35 HDX101 Powerline HD Ethernet Adapter User Guide Select the Main tab again and click the Scan button. Check that the utility detects all the Powerline HD Ethernet Adapters in your Powerline network and that your Network ID is displayed above the device table as circled below. Figure 2-27 Installing the Powerline HD Ethernet Adapter 2-21...

  • Page 36: Add A Device To An Existing Powerline Network

    HDX101 Powerline HD Ethernet Adapter User Guide Add a Device to an Existing Powerline Network If you are adding a device to a Powerline network where the network ID has been left at its default setting, all that is required is to plug the new device into a power outlet. If the network ID has been customized, then the HDX101 Configuration Utility needs to be run in order to add the new device to the established network.

  • Page 37: How To Prioritize Traffic On The Powerline Network

    5. Click the Set All Devices button. 6. Select the Main tab and click the Scan button. Wait for the new Powerline HD Ethernet adapter to be listed. The new device can be identified from its MAC address and no check mark will be displayed in the Device Name column for that device..
  • Page 38 HDX101 Powerline HD Ethernet Adapter User Guide To set the priority of data transfers by the type of protocol: 1. Start the HDX101 Configuration Utility from the PC and wait for the utility to detect the Powerline HD Ethernet adapters connected to the computer. 2.

  • Page 39: Advanced Qos Options

    Advanced QoS Options How to Give Priority to a Specific Application If you want to prioritize network traffic for a specific application, you need to know the source or destination ports used, in addition to the protocol. If you do not know the protocol and ports used, use a network protocol analyzer program application you want to prioritize.

  • Page 40: Other Qos Options

    HDX101 Powerline HD Ethernet Adapter User Guide • If necessary, change the priority. The highest priority you can assign is 6, and the lowest is Figure 2-29 4. Click the Apply button to set the traffic prioritization rule into all Powerline HD Ethernet adapter devices.

  • Page 41: Troubleshooting

    Adapter. After each problem description, instructions are provided to help you diagnose and solve the problem. NETGEAR Product Registration, Support, and Documentation Register your product at http://www.netgear.com/register. Registration is required before you can use our telephone support service. Product updates and Web support are always available by going to: http://kbserver.netgear.com.

  • Page 42: Power Light Not On

    If your Powerline devices stopped communicating after using the NETGEAR HDX101 Configuration Utility to change the newtork ID, proceed as follows: 1. Open the NETGEAR HDX101 Configuration Utility and select the Security tab. 2. Click the Use Default button and then the Set All Devices button.
  • Page 43 5. If the utility does not detect all the devices, you will need to connect your computer to each Powerline device and set up the network ID one at a time, as folllows: a. Select the Security tab in the window displayed by the NETGEAR HDX101 Configuration Utility.
  • Page 44 HDX101 Powerline HD Ethernet Adapter User Guide Troubleshooting v1.2, February 2007...

  • Page 45: Technical Specifications

    This appendix provides technical specifications for the HDX101 Powerline HD Ethernet Adapter. Network Protocol and Standards Compatibility Data and Routing Protocols: Power Power Consumption: Physical Specifications Dimensions: Weight: Environmental Specifications Operating temperature: Operating humidity: Storage humidity Security Encryption type: Bridge Performance MAC addresses: Bandwidth Powerline Performance...
  • Page 46 HDX101 Powerline HD Ethernet Adapter User Guide Electromagnetic Emissions Meets requirements of: Safety Agency Approvals Meets requirements of: FCC Part 15 Class B; CE-EMC Class B; 3-home FCC Certificate UL Listed (UL 1950) /cUL IEC950; CE LVD v1.2, February 2007 Technical Specifications...

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