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Customer Support
AGCO Customer Support...
providing local service to the global brand.
Massey Ferguson is a truly
global brand with machines
operating all over the world, from
revolutionary "little grey fergie"
tractors to the latest high-tech
tractors and combines. Have you
ever wondered how we continue
to provide industry-leading parts
and service support to such a
vast array of machines and
technologies across the globe?
Behind every Massey Ferguson
machine is the powerful aftersales
support of AGCO's Customer
Support organisation.
Our main aim is to ensure that
every machine - old or new - is
fully supported locally, offering
every Massey Ferguson owner:
• The best service in the industry.
• Low cost of ownership.
• A reliable and durable machine.
• Minimum machine downtime.
• A high resale value.
State-of-the-art warehousing
and logistics from AGCO Parts
Of course, every Massey Ferguson
dealer is fully backed-up by
the AGCO Customer Support
organisation which provides
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industry-leading parts supply
through AGCO Parts' state-of-the-
art warehousing and logistics.
With outstanding service levels,
overnight delivery and inventory
covering all Massey Ferguson
machines - even those over 10
years old - we only ever supply
genuine parts, and we guarantee
the right fit, first time.
The right aftersales solution
whatever the age of machine
Whatever the age of your
Massey Ferguson machine,
AGCO Customer Support has
the right aftersales solution to
save you time & money, providing
appropriate, affordable and reliable
servicing and maintenance
solutions in every situation.
Practical local support
where you need it
AGCO places great emphasis
on providing the best service to
our Massey Ferguson dealers
and this extends beyond the
exceptional servicing and
maintenance solutions
and parts supply:
• Expert training and
specialist equipment.
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04
• Advanced diagnostic techniques.
• Information retrieval technology
to communicate the very latest
parts and service information.
• Highly skilled technical
support groups.
With aftersales support from
AGCO Customer Support, it's not
just about supplying a filter or
doing an oil change. It's about
providing the best solution to our
customers' needs, wrapped up
with industry-leading parts and
service support.
01 Ensuring the best service
support
02-04
ndustry-leading parts
I
supply from AGCO Parts.
05 Support for all
Massey Ferguson machines.
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