Novell ZENWORKS ENDPOINT SECURITY MANAGEMENT 3.5 - ENDPOINT SECURITY CLIENT Manual page 24

The Endpoint Security Client 3.5 is equipped with a Password Override feature that temporarily
disables the current security policy to permit the necessary activity. The Security Administrator
distributes a single-use password key only when needed, and should be informed of any problems
with a security policy. After the password key's time limit has expired, the security policy protecting
the endpoint is restored. Rebooting the endpoint also restores the security settings.
To activate the password override:
1 Contact your company's ESM Administrator to get the password key
2 Right-click the Endpoint Security Client icon in the taskbar to display the menu, then click
About.
3 Click Password Override to display the password window.
NOTE: If the Password Override button is not displayed on this screen, your current policy
does not have a password override.
Figure 3-2
4 Type the password key provided by your ZENworks Endpoint Security administrator.
5 Click OK. The current policy will be replaced with a default, All Open policy for the
designated time.
Clicking Load Policy (which replaces the Password Override button) in the About window restores
the previous policy. If your administrator has updated your policy to resolve existing issues, you
should instead use Check for Policy Update to download the new policy immediately.
24 ZENworks Endpoint Security Client 3.5 User Guide
Password Window