Novell LINUX ENTERPRISE DESKTOP 11 - ADMINISTRATION GUIDE 17-03-2009 Administration Manual page 23

2.2.2 Using Supportconfig Directly to
Collect Information
To use supportconfig from the the commandline, proceed as follows:
1 Open a shell and become root.
2 Run supportconfig without any options. This gathers the default system
information.
3 Wait for the tool to complete the operation.
4 The default archive location is /var/log with the filename format nts_HOST
_DATE_TIME.tbz
2.2.3 Common Supportconfig Options
The supportconfig utility has a variety of startup options. You can see these options
with supportconfig -h or use the man page. Generally supportconfig is run
without any options. The following is a summary of some of the more common startup
options:
• Use the minimal option (-m) to reduce the size of the information being gathered:
supportconfig -m
• Include additional contact information in the output (in one line):
supportconfig -E tux@example.org -N "Tux Penguin" -O "Penguin Inc." ...
• While troubleshooting a problem, you may want to gather information only about
the area of the problem you are currently working on. For example, if you have
problems with LVM, and recently found the problem with the default supportconfig
output. After making changes, you want to gather the current LVM information.
The following would gather the minimum supportconfig information and LVM
only.
supportconfig -i LVM
Gathering System Information for Support 11