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Panasonic AW-UE100WPC Operating Instructions Manual
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Panasonic AW-UE100WPC Operating Instructions Manual

Panasonic AW-UE100WPC Operating Instructions Manual

Excerpted version, 4k integrated camera
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Before installing and using this product, be sure to read "Read this first!" (pages 4, 26 to 30).
ENGLISH
This manual contains information excerpted from the Operating Instructions.
Excerpted Version
For more information, please visit the Panasonic website (https://pro-av.panasonic.net/manual/en/index.html), and
refer to the Operating Instructions.
Avant d'installer et d'utiliser cet appareil, s'assurer de lire la section « Lire ces informations en premier ! » (pages 4, 31 à 33).
FRANÇAIS
Pour de plus amples informations, visiter le site Web de Panasonic (https://pro-av.panasonic.net/manual/en/index.
html) et consulter le mode d'emploi et les instructions d'installation.
Antes de instalar y usar este producto, asegúrese de leer "Lea esto primero!" (páginas 4, 34 a 36).
ESPAÑOL
Si desea obtener más información, visite el sitio web de Panasonic (https://pro-av.panasonic.net/manual/en/index.
html) y consulte las instrucciones de funcionamiento y las instrucciones de instalación.
Bitte lesen Sie sorgfältig „Bitte lesen Sie zuerst diesen Hinweis!" vor der Installation und Nutzung dieses Produkts. (Seiten 5, 37 bis 38).
DEUTSCH
Weitere Informationen finden Sie auf der Panasonic-Webseite (https://pro-av.panasonic.net/manual/en/index.
html), in der Bedienungsanleitung und in der Installationsanleitung.
Prima di installare e utilizzare il prodotto, assicurarsi di leggere "Leggere prima quanto segue!" (pagine 5, 39 a 40).
ITALIANO
Per maggiori informazioni, visitare il sito Web Panasonic (https://pro-av.panasonic.net/manual/en/index.html) e
fare riferimento alle istruzioni per l'uso e alle istruzioni per l'installazione.
Перед установкой и использованием данного изделия ознакомьтесь с информацией в разделе «Прочитайте
нижеследующее до начала эксплуатации!» (стр. 5, 41 до 42).
PУССКИЙ
Для получения дополнительной информации посетите веб-сайт Panasonic (https://pro-av.panasonic.net/
manual/en/index.html) и обратитесь к инструкции по эксплуатации и инструкции по установке.
Before operating this product, please read the instructions carefully and save this manual for future use.
PC EJ ED
CG0620RA0 -FJ
Printed in China
Operating Instructions
Installation Instructions provided
  AW‑UE100WPC
Model No.
  AW‑UE100KPC
Model No.
  AW‑UE100WE
Model No.
  AW‑UE100KE
Model No.
  AW‑UE100WED
Model No.
  AW‑UE100KED
Model No.
Excerpted Version
4K Integrated Camera
ENGLISH
DVQX2120ZA

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Summary of Contents for Panasonic AW-UE100WPC

  • Page 1 Avant d’installer et d’utiliser cet appareil, s’assurer de lire la section « Lire ces informations en premier ! » (pages 4, 31 à 33). FRANÇAIS Pour de plus amples informations, visiter le site Web de Panasonic (https://pro-av.panasonic.net/manual/en/index. html) et consulter le mode d’emploi et les instructions d’installation.
  • Page 2 Model number of unit manual • Intel and Intel Core™ are trademarks or registered trademarks ® ® AW-UE100WPC, AW-UE100KPC, of Intel Corporation in the United States and other countries. AW-UE100WE, AW-UE100KE, AW-UE100 • Adobe and Reader are either registered trademarks or ®...
  • Page 3 When using the WV-Q105A (optional accessory)......14 Appearance ..................25 Removing the camera ................. 15 Operating Instructions Read this first! (For AW-UE100WPC, AW-UE100KPC) ..... 26 Features....................45 Read this first! (For AW-UE100WE, AW-UE100KE, Accessories ..................46 AW-UE100WED, AW-UE100KED) ........... 28 Optional accessories ................
  • Page 4 Panasonic modelo WV-Q105A. La utilización con otros aparatos puede causar inestabilidad y posibles lesiones.
  • Page 5 Um Verletzungen zu verhüten, muss dieser Apparat gemäß Diese Kamera ist nur für den Einsatz mit der mitgelieferten der Installationsanleitung sicher am Boden bzw. an der Wand Montagehalterung und der Panasonic Decken- befestigt werden. Direktmontagehalterung WV-Q105A vorgesehen. Wird die Kamera mit anderen Apparaten verwendet, kann es zu Instabilität kommen, die Verletzungen verursachen kann.
  • Page 6 Installation Instructions Installation precautions Panasonic does not accept any responsibility for accident or damage during installation if procedure in this manual is not followed. To installation personnel Read the “Installation Instructions” thoroughly and then perform the operation correctly and safely.
  • Page 7 • Do not place the adaptor directly onto a ceiling panel or other such (The metal conduits must be grounded.) surface. For AW-UE100WPC, AW-UE100KPC Extreme danger is posed when water has collected on the surface For AW-UE100WE, AW-UE100KE, AW-UE100WED, as a result of leaking rain, for instance.
  • Page 8 Installation Instructions Before installation Be sure to configure the switches on the connector panel and bottom of Initialization 2 the unit before installing it. • The unit is reset to the state it was in at the time of purchase. (All Configuring the switches after the unit is installed may prove difficult.
  • Page 9 Installation Instructions How to install and connect the unit Be absolutely sure to read through the “Read this first!” (→ page 4) and “Installation precautions” (→ pages 6 to 7). The procedure given here is for the kind of installation where the unit is suspended from an overhead surface, but the same steps are followed for a stand-alone installation.
  • Page 10 Installation Instructions How to install and connect the unit (continued) Mount the mount bracket onto the installation surface. • Use the bracket mounting screws (M4, bind-head: 10 mm (13/32 inches) long) supplied with the unit. • For proper clamping torque, securely attach the screws using the specified tools. Screw Clamping torque diameter...
  • Page 11 Installation Instructions How to install and connect the unit (continued) Mount the unit. • Align the position of the hole for checking the positioning with the status display lamp. • Align the holes on the camera main unit used to insert the bottom panel with the protrusions on the mount bracket used for inserting the camera, push the bracket and camera firmly together, and rotate the main unit by about 15 degrees in the direction of the arrow.
  • Page 12 Installation Instructions How to install and connect the unit (continued) Connect the rear panel connectors. Anchor the AC adaptor cable in place using the cable clamp. <NOTE> • Do not connect PoE cable to the RS-422 port. • For details on recommended products, refer to the catalog or consult your local dealer. •...
  • Page 13 Installation Instructions How to install and connect the unit (continued) Attach the cable cover. • Fit the two protrusions on the cable cover into the guides on either side of the camera main unit rear panel. • Using the two screws (M3) supplied with the cable cover, secure the cable cover to the camera main unit. •...
  • Page 14 Installation Instructions How to install and connect the unit (continued) When using the WV-Q105A (optional accessory) It is recommended that you provide an inspection opening or other such space for access purposes in the area near where the equipment is installed in order to facilitate installation and the wiring connections work.
  • Page 15 Installation Instructions Removing the camera Turn off the circuit breaker and power. Disconnect the cables. Disconnect the LAN cable, and HDMI cable, etc. Remove the main unit mounting screw used to secure the unit and mount bracket. Push the unit (A). Turn it approximately 15 degrees away from the installed position (B), and remove it (C). Approx.
  • Page 16 Installation Instructions Stand-alone installation (when the mount bracket is going to be used) The same steps are followed as for the kind of installation where the unit is suspended from an overhead surface (→ pages 9 to 12). Check the mounting space. <NOTE>...
  • Page 17 Installation Instructions Stand-alone installation (when the mount bracket is going to be used) (continued) Check the mounting. Connect the rear panel connectors. <NOTE> • Do not connect PoE cable to the RS-422 port. • For details on recommended products, refer to the catalog or consult your local dealer. •...
  • Page 18 Installation Instructions Stand-alone installation (when the mount bracket is going to be used) (continued) Attach the cable cover. • Fit the two protrusions on the cable cover into the guides on either side of the camera main unit rear panel. •...
  • Page 19 Installation Instructions Stand-alone installation (when the mount bracket is not going to be used) When installing the unit on a desktop Place the unit flat on the surface. <NOTE> • Install the unit in a stable location which will not be susceptible to shaking. If the unit is installed in a location which is susceptible to shaking, this will cause the unit’s images to shake in turn.
  • Page 20 Installation Instructions Connections Connecting an NDI|HX compatible switcher AW-UE100 AW-UE100 Accessory AC adaptor LAN cable Switching hub NDI|HX compatible switcher AV-HLC100 External DC Remote Camera Controller power supply AW-RP150 Monitor Monitor : The AC adaptor provided with the unit is not shown in the above figure.
  • Page 21 Installation Instructions Connections (continued) Connections with a controller (AW-RP150) Example of connection for the function for cropping 4K images to HD images „ „ AW-UE100 AW-UE100 3G SDI OUT Accessory AC adaptor Monitor 12G SDI OUT LAN cable (Straight cable or cross cable) Max.
  • Page 22 Installation Instructions Connections (continued) System example 1 (Serial control) AW-UE100 AW-UE100 RS-422 connector Accessory AC adaptor Genlock signal generator Pan-tilt head and camera control signal (LAN straight cable) SDI video signal Monitor 1 Monitor 2 Monitor Monitor System TALLY Live Switcher Accessory AV-UHS500 AC adaptor...
  • Page 23 Installation Instructions Connections (continued) System example 2 (IP control) AW-UE100 AW-UE100 Accessory AC adaptor LAN connector Genlock signal generator LAN cable SDI video signal Monitor 2 Switching hub Monitor 1 LAN cable Monitor Monitor Accessory Live Switcher AC adaptor AV-UHS500 External DC Remote Camera Controller AW-RP150...
  • Page 24 Installation Instructions Connections (continued) System example 3 (IP image transmission, PoE++) AW-UE100 AW-UE100 LAN connector LAN cable PoE++ compatible switching hub or PoE++ injector LAN cable Mobile terminal Wireless access point Personal computer : The AC adaptor provided with the unit is not shown in the above figure. System example 4 (NDI) AW-UE100 AW-UE100...
  • Page 25 Installation Instructions Appearance Unit: mm (inch) 84.6 (3-11/32) 169.2 (6-21/32) 170.6 (6-23/32) G/L IN DC IN 12 V AUDIO IN RS-422 LINK 3G SDI OUT 12G SDI OUT IR ID SERVICE Rear panel view...
  • Page 26 Operation at a voltage other than 120 V AC may require the use of a different AC plug. Please contact either a local or foreign Panasonic authorized service center for assistance in selecting an alternate AC plug. indicates safety information.
  • Page 27 Operating Instructions ENGLISH Read this first! (For AW-UE100WPC, AW-UE100KPC) (continued) FCC NOTICE (USA) Supplier’s Declaration of Conformity Model Number: AW-UE100WPC/AW-UE100KPC Trade Name: Panasonic Responsible Party: Panasonic Corporation of North America Two Riverfront Plaza, Newark, NJ 07102 Support contact: 1-800-524-1448 This device complies with part 15 of the FCC Rules.
  • Page 28 If you lose the fuse cover the plug must not be used until a replacement cover is obtained. Fuse A replacement fuse cover can be purchased from your local Panasonic Dealer. indicates safety information. The symbols on this product (including the accessories) represent the following:...
  • Page 29 For more information about collection and recycling, please contact your local municipality, dealer or supplier. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation. Manufactured by: Panasonic Corporation, Osaka, Japan Importer’s name and address of pursuant to EU rules:...
  • Page 30 Operating Instructions Read this first! (For AW-UE100WE, AW-UE100KE) (continued) Інформація для покупця Виробник: Panasonic Corporation Панасонік Корпорейшн Адреса виробника: Kadoma, Osaka, Japan Кадома, Осака, Японія Країна походження: Japan/China Японія/Китай Імпортер: ТОВ "ПАНАСОНІК УКРАЇНА ЛТД" Адреса імпортера: провулок Охтирський, будинок 7, місто Київ, 03066, Україна...
  • Page 31 Operating Instructions Lire ces informations en premier ! (Pour AW-UE100WPC, AW-UE100KPC) FRANÇAIS AVERTISSEMENT: ATTENTION: • Pour réduire les risques d’incendie ou de choc électrique, La fiche du cordon d’alimentation doit être facilement accessible. évitez d’exposer cet appareil à la pluie ou à l’humidité.
  • Page 32 Operating Instructions Lire ces informations en premier ! (Pour AW-UE100WE, AW-UE100KE) FRANÇAIS AVERTISSEMENT: ATTENTION: • Pour réduire les risques d’incendie ou de choc électrique, La fiche du cordon d’alimentation doit être facilement accessible. évitez d’exposer cet appareil à la pluie ou à l’humidité. La prise de courant (prise secteur) doit être installée à...
  • Page 33 Le non-respect de la réglementation relative à l’élimination des déchets est passible d’une peine d’amende. Les symboles présents sur ce produit (y compris sur les accessoires) signifient les choses suivantes. Fabriqué par : Panasonic Corporation, Osaka, Japon Nom et adresse de l’importateur en accord avec les règlements de l’Union Européenne :...
  • Page 34 CA diferente. Póngase en contacto con un centro de servicio autorizado por Panasonic, bien sea local o del extranjero, para que le ayude en la selección de una clavija de CA alternativa.
  • Page 35 Operating Instructions Lea esto primero! (Para AW-UE100WE, AW-UE100KE) ESPAÑOL ADVERTENCIA: PRECAUCIÓN: • Para reducir el riesgo de producir un incendio o recibir una No quite la cubierta desatornillándola. descarga eléctrica, no exponga este equipo a la lluvia ni a la No quite la tapa para evitar el riesgo de sacudidas eléctricas.
  • Page 36 Puede haber sanciones por una incorrecta eliminación de este residuo, de acuerdo con la legislación nacional. Los símbolos en este producto (incluidos los accesorios) representan lo siguiente. Fabricado por: Panasonic Corporation, Osaka, Japón Nombre y dirección del importador conforme a las normas de la UE:...
  • Page 37 Operating Instructions Bitte lesen Sie zuerst diesen Hinweis! (Für AW-UE100WE, AW-UE100KE) DEUTSCH WARNUNG: VORSICHT: • Zur Reduzierung der Gefahr von Brand und elektrischem Ein unbehinderter zugang zum Netzstecker des Netzkabels Schlag dieses Gerät weder Nässe noch Feuchtigkeit muss jederzeit gewährleistet sein. aussetzen.
  • Page 38 Gemäß Landesvorschriften können wegen nicht ordnungsgemäßer Entsorgung dieses Abfalls Strafgelder verhängt werden. Die Symbole an diesem Produkt (einschließlich Zubehör) haben die folgenden Bedeutungen. Wechselstrom Gleichstrom Hergestellt von: Panasonic Corporation, Osaka, Japan Name und Adresse des Importeurs gemäß EU-Bestimmungen: Panasonic Marketing Europe GmbH Panasonic Testing Centre...
  • Page 39 Operating Instructions Leggere prima quanto segue! (Per AW-UE100WE, AW-UE100KE) ITALIANO AVVISO: PRECAUZIONE: • Per ridurre il rischio d’incendio o di scosse, non esporre questo La spina del cavo di alimentazione deve essere sempre a prodotto alla pioggia o all’umidità. portata di mano. •...
  • Page 40 Lo smaltimento non corretto di questi rifiuti potrebbe comportare sanzioni in accordo con la legislazione nazionale. I simboli su questo prodotto (compresi gli accessori) rappresentano quanto segue. Fabbricato da: Panasonic Corporation, Osaka, Giappone Nome e indirizzo dell'importatore in conformità con le normative UE:...
  • Page 41 Operating Instructions Прочитайте нижеследующее до начала эксплуатации! РУССКИЙ (Для AW-UE100WE, AW-UE100KE) ОСТОРОЖНО: ВНИМАНИЕ: • Для снижения риска возникновения пожара или Сетевой штепсель шнура питания должен всегда быть в удара электрическим током не подвергайте данное рабочем состоянии. оборудование воздействию дождя или влаги. Штепсельная...
  • Page 42 Operating Instructions РУССКИЙ Прочитайте нижеследующее до начала эксплуатации! (Для AW‑UE100WE, AW‑UE100KE) (продолжение) ПРИМЕЧАНИЕ EMC ДЛЯ ПОКУПАТЕЛЯ/ПОЛЬЗОВАТЕЛЯ 1. Условия, которые необходимо соблюдать для достижения соответствия указанным стандартам <1> Периферийное оборудование, которое подключается к устройству, и специальные соединительные кабели • Настоятельно рекомендуется использовать только то оборудование, которое поставляется как периферийные устройства для подключения...
  • Page 43 SDI, so the unit can be used flexibly in a wide range of situations as a For iPhone, iPad: 4K-compatible remote camera. Safari • Connection with a Panasonic camera controller is also possible via iPadOS Panasonic's proprietary serial communication format. For Android: Android OS •...
  • Page 44 Panasonic does not accept any responsibility for damage of this type. https://pro-av.panasonic.net/ • Use the unit in a network secured by a firewall, etc.
  • Page 45 The unit can also be used together with the cameras and pan-tilt will restart automatically, and the image will be interrupted. head unit systems currently available from Panasonic Corporation • Use a Category 5e cable or higher when using a PoE++ power so that an existing system can be used to advantage to put supply.
  • Page 46 Bracket mounting screws (bind-head) Cable cover (1) AC adaptor (1) M4×10 mm (13/32 inches) (4) Power cable for AW-UE100WPC, AW-UE100KPC (1) for AW-UE100WE, AW-UE100KE (2) for AW-UE100WED, AW-UE100KED (1) ● For U.K. and Saudi Arabia ● For India only ● For Continental Europe, etc.
  • Page 47 Operating Instructions Operating precautions Do not use the unit in oily-smoky or dusty When using the automatic functions „ „ „ „ • In the [Scene] such as the camera menu, the initial settings on places. some items has been set to auto, making it impossible for these Performance may be adversely affected if small particles or other items to be operated manually.
  • Page 48 This product includes MIT Licensed software. This product includes BSD Licensed software. For details on obtaining the source codes, visit the following website. https://pro-av.panasonic.net/ However, do not contact Panasonic for questions regarding obtained source codes.
  • Page 49 Operating Instructions Wireless remote control (optional accessory) This unit can be operated by remote control using a wireless <Layout of wireless remote control signal light-sensing areas> remote control (model number: AW-RM50G) purchased separately. Check out the following points before using the wireless remote <NOTE>...
  • Page 50 Operating Instructions Parts and their functions Camera unit Mount bracket for installation surface (supplied accessory) Mount this bracket onto the installation surface, and then attach the camera main unit to the bracket. Drop-prevention wire This wire is screwed down to the bottom panel of the camera main unit.
  • Page 51 Operating Instructions Parts and their functions (continued) RS-422 connector <RS-422> G/L IN connector <G/L IN> This RS-422 connector (RJ-45) is connected when exercising serial This is the external sync signal input connector. control over the unit from an external device. Use a cable with the This unit supports BBS (Black Burst Sync) and tri-level following specifications for the connection to this connector.
  • Page 52 Operating Instructions Parts and their functions (continued) Initialization 1 DC IN connector <12V > • Reset the user authentication settings and host authentication Connect the AC adaptor supplied with the unit to this connector to settings for network connection. supply the DC 12 V voltage to the unit. (This will delete all the registered user information (IDs/passwords) „...
  • Page 53 Operating Instructions Parts and their functions (continued) Output conditions for each video format „ „ Frequency System Format HDMI 12G SDI OUT 3G SDI OUT 2160/59.94p 2160/59.94p 1080/59.94p 2160/59.94p 2160/59.94p 1080/59.94p 1080/59.94p 1080/59.94i 2160/29.97p 2160/29.97p 2160/29.97p 1080/29.97p 2160/29.97p 1080/29.97p 1080/29.97p 1080/59.94p 1080/59.94p 1080/59.94p...
  • Page 54 Operating Instructions Parts and their functions (continued) IP video transmission output (multi-channel display) „ „ • When “Streaming mode” is set to “H.265” Settings H.265(1) H.265(2) H.264(1) H.264(2) H.264(3) H.264(4) JPEG(1) JPEG(2) JPEG(3) 1920×1080 1920×1080 1920×1080 1280×720 1280×720 1280×720 Resolution —...
  • Page 55 Operating Instructions Parts and their functions (continued) • When “Streaming mode” is set to “H.264” Settings H.265(1) H.265(2) H.264(1) H.264(2) H.264(3) H.264(4) JPEG(1) JPEG(2) JPEG(3) 1920×1080 1920×1080 1920×1080 1280×720 1280×720 1280×720 1280×720 1280×720 Resolution — — 640×360 640×360 640×360 640×360 640×360 640×360 320×180...
  • Page 56 Operating Instructions Parts and their functions (continued) • When “Streaming mode” is set to “JPEG (UHD)” Settings H.265(1) H.265(2) H.264(1) H.264(2) H.264(3) H.264(4) JPEG(1) JPEG(2) JPEG(3) 3840×2160 1920×1080 1920×1080 Resolution — — 1280×720 1280×720 1280×720 1280×720 — — 640×360 640×360 640×360 320×180 320×180...
  • Page 57 Operating Instructions Parts and their functions (continued) • When “Streaming mode” is set to “RTMP(UHD)” Settings H.265(1) H.265(2) H.264(1) H.264(2) H.264(3) H.264(4) JPEG(1) JPEG(2) JPEG(3) 3840×2160 1920×1080 Resolution — — — — — 1280×720 640×360 640×360 640×360 320×180 320×180 320×180 60fps 30fps 30fps...
  • Page 58 Operating Instructions Parts and their functions (continued) • When “Streaming mode” is set to “SRT(H.265 UHD)” Settings H.265(1) H.265(2) H.264(1) H.264(2) H.264(3) H.264(4) JPEG(1) JPEG(2) JPEG(3) 3840×2160 1920×1080 Resolution — — — — — 1280×720 640×360 640×360 640×360 320×180 320×180 320×180 30fps 30fps...
  • Page 59 Operating Instructions Parts and their functions (continued) • When “Streaming mode” is set to “SRT(H.264 UHD)” Settings H.265(1) H.265(2) H.264(1) H.264(2) H.264(3) H.264(4) JPEG(1) JPEG(2) JPEG(3) 3840×2160 1920×1080 Resolution — — — — — 1280×720 640×360 640×360 640×360 320×180 320×180 320×180 60fps 30fps...
  • Page 60 Operating Instructions Parts and their functions (continued) • When “Streaming mode” is set to “High bandwidth NDI” Settings H.265(1) H.265(2) H.264(1) H.264(2) H.264(3) H.264(4) JPEG(1) JPEG(2) JPEG(3) 1920×1080 1280×720 Resolution — — — — — — — — 640×360 320×180 30fps System 15fps...
  • Page 61 Operating Instructions Parts and their functions (continued) MODE button <MODE> Wireless remote control: AW-RM50G (optional This is used to select the video signals which are output from the unit. accessory) Each time it is pressed, the signals are switched between the color bar signals and camera video signals.
  • Page 62 Operating Instructions Parts and their functions (continued) FOCUS button <F> <N> FAST button <FAST> These are used to adjust the lens focus manually when the manual This is used to change the movement speed at which the panning, tilting, setting is established for the lens focus. zooming and focusing operations are performed to the high speed.
  • Page 63 [IPv4 downloading it from the following website. overlap] column of the cameras concerned. https://pro-av.panasonic.net/ • When the [Access Camera] button is clicked, the Live screen of the selected camera is displayed.
  • Page 64 Operating Instructions Network settings (continued) Network Settings Automatically assigning IP addresses „ „ „ „ Start the Easy IP Setup Software Version.2. Start the Easy IP Setup Software Version.2. Click the [Search] button. Click the [Auto IP] button. <NOTE> Click the camera to be set, and click the [Network •...
  • Page 65 Operating Instructions Network settings (continued) Setting the initial account Installing the plug-in viewer software To view IP images from the unit on Windows Internet Explorer 11, the Set the initial account. "Network Camera View 4S" plug-in viewer software (ActiveX ) must be ®...
  • Page 66 Operating Instructions How to turn the power on and off Turning the power on Turning the power off When performing operations from a wireless When performing operations from a wireless remote control remote control Set all the power switches of the units and devices Press one of the <CAM1>...
  • Page 67 • It may be necessary to upgrade the version of the controller so that controller the controller will support the unit. – – – → For details on upgrading, visit the support page on the following website. https://pro-av.panasonic.net/ Operating Instructions (PDF) → “Camera menu items” → “Pan/Tilt 1/2 screen” → “Install Position”...
  • Page 68 Operating Instructions Troubleshooting (continued) Symptom Cause and solution Reference pages • Has a LAN cable of category 5e or above been connected to the LAN pages 22 to 24 connector for IP control <LAN LINK/ACT>? • Is the [LINK] LED of the LAN connector for IP control lit? →...
  • Page 69 Operating Instructions Troubleshooting (continued) Symptom Cause and solution Reference pages For Windows: • Press the [F5] key on the keyboard of the personal computer to request that the settings be acquired. – – – For Mac: • Press the [Command] + [R] key on the personal computer's keyboard to request that the settings be acquired.
  • Page 70 Operating Instructions Troubleshooting (continued) Symptom Cause and solution Reference pages Operating Instructions (PDF) → “Camera menu items” → “Output 5/5 screen” → “Status Lamp” • Is the [Status Lamp] setting set to [Disable]? Status display lamp does not Operating Instructions (PDF) →...
  • Page 71 Operating Instructions Troubleshooting (continued) Video „ „ Symptom Cause and solution Reference pages • Has the unit been connected properly to the other connected devices? pages 20 to 24 • If the system is configured in such a way that the picture is also Operating Instructions (PDF) switched when the unit to be operated is selected, has the correct unit →...
  • Page 72 Operating Instructions Troubleshooting (continued) Symptom Cause and solution Reference pages • This is normal operation. 1080/25PsF images appear → In the PsF (Progressive segmented Frame) format, an identical image – – – jerky is captured to fields 1 and 2 in order to output the same image as progressive.
  • Page 73 Operating Instructions Troubleshooting (continued) IP images „ „ Symptom Cause and solution Reference pages For Windows: • Is the plug-in viewer software installed? page 65 → Install the plug-in viewer software. For Windows: • If [Check for newer versions of stored pages] is not set to [Every time I visit the webpage] in the temporary Internet file settings, IP images may not appear in the live screen [Live].
  • Page 74 Operating Instructions Troubleshooting (continued) Symptom Cause and solution Reference pages • If the “Network Camera View 4S” plug-in viewer software is deleted in an environment where the “Network Camera View 3” plug-in viewer software is installed, display of H.264 images will become impossible. –...
  • Page 75 "This website wants to run the • Select [Allow]. – – – following add-on: 'WebVideo Module' from 'Panasonic System Networks Co., Ltd.'." The following message appears in the information bar. "This website wants to • Select [Install]. When the security warning window appears, click the –...
  • Page 76 Operating Instructions Specifications For details on specifications, visit the Panasonic website (https://pro-av.panasonic.net/manual/en/index.html) and refer to the Operating Instructions. Power requirements: 12 V DC (10.8 V to 13.2 V) (Supplied AC adaptor) 42 V to 57 V DC (PoE++ power supply) Current consumption: 3.0 A (Supplied AC adaptor)
  • Page 77 Index Numerics 3G SDI ACTIVE THRU OUT ............... Service switches .................. 3G SDI OUT connector ............... Status display lamp ................12G SDI OUT connector ..............Tally lamp .................... Accessories ..................Tripod screw holes ................AUDIO IN connector ................Ventilation holes .................. Cable clamp ..................
  • Page 78 MEMO...
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  • Page 80 Web Site: https://www.panasonic.com © Panasonic Corporation 2020...

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