Novell ACCESS MANAGER 3.1 SP2 - README 2010 Manual page 28

4.8.2 Kiosk Mode Issues
"SSL VPN Data Transfer Fails When Using Internet Explorer 8 on the 32-bit Windows 7
Client" on page 28
"Firefox Goes into a Non-Responsive Mode in Multiple Windows Kiosk Mode Clients" on
page 28
"HTTP Data transfer fails on a SLED 10 64-bit with 32-Bit Browser" on page 28
"Unable to Access Protected HTTP Applications on Intel Mac" on page 28
"No Kiosk Mode Support for 64-Bit Windows Clients" on page 28
"Domain Name Search Does Not Work in Macintosh" on page 28
"Active Mode FTP Is Not Supported in Kiosk Mode" on page 28
4.8.2.1 SSL VPN Data Transfer Fails When Using Internet Explorer 8 on the 32-bit
Windows 7 Client
On a Windows 7 32-bit client machine, you cannot use the Internet Explorer 8 browser to access
HTTP traffic to protected Web servers in Kiosk mode. You can use Internet Explorer 8 to establish
the connection to the SSL VPN server, and then use the Mozilla Firefox browser to access HTTP
data in the protected Web server.
4.8.2.2 Firefox Goes into a Non-Responsive Mode in Multiple Windows Kiosk Mode
Clients
Firefox randomly goes into a non-responsive mode in multiple clients when running in Windows
Kiosk mode.
4.8.2.3 HTTP Data transfer fails on a SLED 10 64-bit with 32-Bit Browser
In a SLED 10 64-bit client, a 32-bit instance of Firefox is installed by default, which is not a
supported scenario for SSL VPN. So, if a user tries to connect to SSL VPN from a SLED 10 64-bit
client machine with a 32-bit browser, the HTTP data transfer fails. To workaround this issue, make
sure you install the 64-bit Firefox browser.
4.8.2.4 Unable to Access Protected HTTP Applications on Intel Mac
Using Intel Mac to access protected HTTP applications is not supported.
4.8.2.5 No Kiosk Mode Support for 64-Bit Windows Clients
If you use a 64-bit Windows machine, you can access SSL VPN only in Enterprise mode. Accessing
SSL VPN in Kiosk mode is not supported.
4.8.2.6 Domain Name Search Does Not Work in Macintosh
A domain name search does not work in the Kiosk mode in Macintosh.
4.8.2.7 Active Mode FTP Is Not Supported in Kiosk Mode
In SSL VPN Kiosk mode, the active mode of FTP is not supported.
28 Novell Access Manager 3.1 SP2 Readme