Novell ACCESS MANAGER 3.1 SP2 - README 2010 Manual page 27

4.8.1.3 After the Upgrade, the SSL VPN Connection Fails with a Null Pointer Exception
Error
After the upgrade, the browser returns a null pointer exception error while trying to establish the
SSL VPN connection. This issue occurs because the schema extension failed for the nidsACTimeout
and nidsACRefreshRate attributes.
4.8.1.4 The SSL VPN Statistics Displayed in the Administration Console Are Not in Order
The SSL VPN connection statistics that are displayed in the Administration Console are not in any
order.
4.8.1.5 HTTP Applications Cannot Be Accessed When an SSL VPN Connection Is Made
through the Forward Proxy
If a client uses an HTTP forward proxy to establish the SSL VPN session, no HTTP application can
be accessed over this SSL VPN connection because the browser is configured to use the forward
proxy server for HTTP requests.
4.8.1.6 An ESP-Enabled SSL VPN Is Imported into the Administration Console as a
Traditional SSL VPN
If you uninstall and reinstall the ESP-enabled SSL VPN on the same machine, the server is imported
into the Administration Console as a traditional SSL VPN.
To work around this issue, manually delete the Embedded Service Provider entry from the
Appliance Container by using the LDAP browser, then try installing the server again.
4.8.1.7 SSL VPN Connection Goes Into a Non-Responsive Mode If a 64-Bit Internet
Explorer Is Used with a 64-Bit Windows 7, Vista, or XP Client
When a user tries to connect to SSL VPN in either Kiosk mode or Enterprise mode by using the 64-
bit Internet Explorer on a 64-bit Windows 7, Vista, or XP client, the connection hangs and the
following error message is displayed:
You are seeing this message because ActiveX control is not installed in your
Internet Explorer. To establish the Novell SSL VPN connection, do one of the
following:
If you see an information bar at the top, click the bar. Click Allow
Blocked Content, then click Yes.
If you are a non-administrator or non-root use of your machine, please
click the following link: Click here.
Open a new browser window and type the following URL:http(s):<DNS-Name>/
sslvpn/login?forcejre=true
This issue occurs because the 64-bit Internet Explorer does not load the SSL VPN ActiveX
component.To work around the issue, do one of the following:
Use the 32-bit Internet Explorer that is installed by default.
Download and install the 64-bit JRE, then use the following URL to load the applet
component:
https:<DNS-Name>/sslvpn/login?forcejre
Novell Access Manager 3.1 SP2 Readme 27