BenQ RP860 User Manual

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RP6502/RP7502/RP860

2 Interactive Flat Panel

User Manual

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Summary of Contents for BenQ RP860

Page 1 ® Copyright Copyright 2022 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic,...
Page 2 BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance. 4 Table of Contents Table of Contents Product support..............
Page 3 One touch menu operation ............37 Settings menu ................37 System settings................45 Android system interface..........50 Main interface................50 APPS..................60 BenQ Suggests ................ 60 InstaShare................... 61 InstaQPrint.................. 62 WPS Office.................. 63 Email....................65 Side Tool Bar................66 Blizz....................67 Saffi ....................
Page 4 10/31/22 6 Safety warnings and precautions Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal The lightning flash with arrowhead household wiring.
Page 5 • Do not place this display near water, like a spa or pool, or in a position which will allow the splashing or spraying of water onto the display, like in front of an open window where rain water may enter. •...
Page 6 Pixel shift. See More settings on page 43 for more information. • RP series does not support portrait use; portrait use may cause display damage. BenQ warranty will not cover faulty usage. Safety notice for remote control • Do not put the remote control in the direct heat, humidity, and avoid fire.
Page 7 BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides...
Page 8 please contact your dealer immediately. LCD display Power cord (By Region) VGA cable x 1 2.4GHz remote control HDMI cable x 1 USB cable x 1 AAA battery x 2 Touch pen x 2 Quick start guide USB Type-C cable x 1 Wall mount x 1 •...
Page 9 Setting up the display Mounting the display You can install the display on a vertical surface with a suitable wall mounting bracket. Please pay attention to the following notes during installation: • This display should be installed by at least two adult persons. Attempting to install this display by only one person may result in danger and injuries.
Page 10 properly. (Recommended torque: 470 - 5. Install the wall mounting 635N•cm). The mounting bracket on the display and means attach the Thickness of should be strong enough to display to the wall according the wall bear mounting the weight of the display. the mounting bracket’s bracket instructions.
Page 11 No. Name Description care protection PIR sensor (Short Short-range PIR sensor. Trigger the eye mechanism when detecting human body near the display. range) 14 Parts of the display and their functions External computer touch signal input. When connecting external computer, besides connecting external computer VGA and audio signals, external computer's USB port needs to be connected to the interface signal input.
Page 12 IR Signal Receiver Receive IR signals. Do not obstruct the receiver. Power Tap to enter energy saving mode. Press and hold for 4 seconds or more to power off. Home Press to back to main screen. Return Press to return to previous level of menu. Menu Press to enter function menu.
Page 13 and HDMI channel by default). USB 2.0 Connect USB devices such as USB keyboards, USB mice, and USB flash drives. USB 3.0 Connect USB devices such as USB keyboards, USB mice, and USB flash drives. OPS follow. SPDIF Connect the SPDIF cable from external devices to the display for audio out.
Page 14 Return key. Direction key. Press for right selection. Voice command key. Press to activate Saffi (BenQ Voice Assistant), hold the button for two seconds, then say the command you can use. Release the button until you Direction key. Press for finish the command.
Page 15 2. The function keys can work only when the enclosed dongle is inserted to the BenQ IFP. 3. The remote control and the enclosed dongle have been paired in default. batteries Dongle Using the remote control Installing remote control 1. Open the remote control battery compart ment cover.
Page 16 Pairing the remote control and the enclosed dongle If you are experiencing issues using the function key on the remote control, please follow the steps and pair again the remote control to resolve the issue: 1. Insert the enclosed dongle to IFP’s USB port and place the remote control near it.
Page 17 with a suitable audio cable. Connecting the touch module Connect the TOUCH jack on the display to the USB port of a computer using the supplied USB cable. The touch module of the display supports easy Plug-and-Play operation. There is no need to install additional drivers on the computer. Audio cable D-Sub (15-pin)
Page 18 Computer • The applicable cable is not supplied and should be purchased separately. • The display provides a selection for the dual-monitor mode. Connection 21 Connecting the video output For computer: 1. Use HDMI cable to connect from HDMI OUT to the respective jacks of the devices. 2.
Page 19 of the machine can be controlled via central control equipment, such as: machine on/off, and adjustment of sound volume, etc. 22 Connection Connecting power Plug one end of the power cord into the Power jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch).
Page 20 AC IN Power Switch • To turn on the display, press the Power button on the control panel or on the remote control.
Page 21 Follow the on-screen instructions or the steps below to start up your display and complete the initial setup. 1. Turn on the display. Wait for the display to boot up with the BenQ screen. This may take a moment.
Page 22 Basic operations 25 Account Information Three types of accounts are provided: Guest, Admin, and Multiple Guest users. It's for public use under Guest account. You are able to change the headshot, wallpaper, volume and brightness. Admin Log in as Admin. Under Personal settings, you can change the headshot, wallpaper, and password.
Page 23 To add a new user, please contact your IT manager to create your account through BENQ IAM web service. Creating a new account 1. As an administrator to create a new account for regular users, go to BenQ Service website: https://ams.benq.com. Suggested browsers are Chrome, Firefox. 2. Log in and choose IAM.
Page 24 Basic operations 27 4. Fill in the following fields. Be sure to enter the correct email address and activate the X-Sign and Broadcast service. Click Submit to create a new account. You can esaily switch to different services, X-Sign, DMS, AMS, Broadcast, by clicking the icon on the upper right corner.
Page 25 • Drag the OSD menu up from the bottom-center of the screen. Downloading software BenQ may periodically release software updates that may add functions or applications associated with your display. To check if there is a software update available for your...
Page 26 To find the MAC address in Android OS, please go to Setting > System > About > Status. Basic operations 29 Network setting On the home screen, go to Setting > System > About > Status If there is no IP address shown, please connect the display to the ethernet cable.
Page 27 • If you are connecting to a secured wireless network, enter the password for the wireless network access when prompted and tap Connect. • For wireless connection, BenQ shipment does not include wireless dongles, therefore, you may purchase it separately via the local dealer.
Page 28 available, the system will begin updating. • Software update process may take some time to complete. • During the update process, do not turn off the device or disconnect the Internet connection. Any interruptions during the software update process may permanently damage your display. Adjusting audio volume level To adjust the audio volume level do either one of the following: •...
Page 29 Drag Drag one finger left or right. Basic operations 33 OS functions Gesture actions For Windows 7, Windows 8, and Windows 10 Selection Drag one finger left or right. Pan up / Pan down / Quickly drag your finger (Flick) in a desired direction. Back / Forward Multi-touch functions For Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions...
Page 30 Zoom Move two fingers apart or toward each other. 34 Basic operations OS functions Gesture actions Supported by specific • Move two fingers in opposing directions. applications • Use one finger to pivot around another. Supported by specific Tap two fingers simultaneously. applications The target should be the midpoint between the fingers.
Page 31 Press and hold to learn This touch interaction causes detailed information or teaching visuals (for example, a tooltip or context menu) to be displayed without a commitment to an action. Anything displayed this way should not prevent users from panning if they begin sliding their finger.
Page 32 Important instructions for using the touch screen Please clean the frame when there is sign of malfunction on the touch screen. • Before you clean the screen, make sure the display is turned off, and unplug the power cord. • Remove dust or dirt from the screen and the infrared plastic filter periodically. It is suggested using a small amount of alcohol to clean the infrared plastic filter.
Page 33 remote control and press OK to confirm, or directly click a desired input source. • Press on the remote control or click a blank area outside the menu to exit the menu. 38 Menu operations General settings Go to General to access the Audio and Picture settings. Audio •...
Page 34 To activate the smart eye care solution: • Enable the Eye Care function under General. • Go to Device > Display > Eye care option. Menu Description Standard Set as default value once Eye-Care function is enabled. On-body Activate the PIR motion sensor to detect human body and detection trigger the eye care protection mechanism.
Page 35 • Press /// on the remote control and press OK to confirm or directly click an item. • Press on the remote control or click a blank area outside the menu to exit the menu. Menu Description Drag the knob to adjust the balance. Balance •...
Page 36 • Press // / on the remote control and press OK to confirm or directly click an item. • Press on the remote control or click a blank area outside the menu to exit the menu. Menu Description • Press ///on the remote control or click a picture Picture Mode mode.
Page 37 Cool or Warm. 42 Menu operations Screen settings Go to Device > Screen to access the Screen settings. • Press /// on the remote control and press OK to confirm or directly click an item. • Press on the remote control or click a blank area outside the menu to exit the...
Page 38 menu. • Press/on the remote control and press OK to adjust image. Menu Description Press/on the remote control or click an aspect ratio. Aspect ratio Options are 16:9 or PTP. You can also select Auto to adjust the image. Menu operations 43 •...
Page 39 44 Menu operations • Press /// on the remote control and press OK to confirm or directly click an item. • Press on the remote control or click a blank area outside the menu to exit the menu. Menu Description...
Page 40 Press OK on the remote control or click the switch to lock Key lock or unlock the buttons on the front panel of the display. Press OK on the remote control or click the switch to lock IR lock or unlock the remote control IR sensor on the front panel of the display.
Page 41 • Press on the remote control or click a blank area outside the menu to exit the menu. Options Description Click to set date, time, and their formats in Android. Date & time Click to set Language, Keyboard & Input Language &...
Page 42 • Press Proxy to go to the proxy setting. • Enter the proxy host name. • Enter the using channel. Menu operations 47 Startup & Shutdown • Go to System > Startup & Shutdown. • For Startup source, you...
Page 43 can choose Last channel or other sources. 48 Menu operations • For Built-in OPS startup option, you can choose Startup only through OPS built-in startup option or startup through any channel. Menu operations 49 • For Power off reminder, you can set on or off time. Schedules can be made by choosing the days of the week.
Page 44 50 Android system interface Android system interface Note that this is a closed Android OS. Download and use of unauthorized apps on this system are not available. Main interface The display launches the Android main interface by default. To navigate the Android main interface: •...
Page 45 Floating Annotation Toolbar The Floating Annotation Toolbar is a convenient function that allows you to quickly write or create annotations on any screen that the display is showing. Under any input source or in the Android interface, touch and hold two fingers spaced about 20 – 50 mm apart on the screen for more than two seconds to launch the Floating Annotation Toolbar menu as shown below.
Page 46 52 Android system interface Sensor The concentration value of CO sensor may vary depending on the environment such as temperature, humidity, and placement (by windows or under air conditioning). This means that the CO sensor will always accurately measure the increments between ppm levels, but the baseline of the measurement may shift over time.
Page 47 CO 2 levels are measured by the built-in TVOC sensor. Android system interface 53 AMS file manager overview • Tap to launch AMS. With this application, you can access your personalized workspace environment and settings and manage your files and accounts on any IFP that you have logged into.
Page 48 54 Android system interface Item Description 1. Source Selection • You can open files from the cloud storage services like Google Drive, Dropbox, or Samba. • You can also open files from the local devices like Internal, My Folder, or connected USBs. icon next to Google Drive, Dropbox shows that the account is bound to AMS service.
Page 49 Icon Function Close the current image file. Magnify the current image. Shrink the current image. Play the previous image. Android system interface 55 Play/pause the current playback. Play the next image. Rotate the current image counter-clockwise. Rotate the current image clockwise. Go to the settings.
Page 50 .bmp Max Resolution: 8000 × 8000 Min Resolution: 4 x 4 .gif Max Resolution: 8000 × 8000 Min Resolution: 4 x 4 .jpeg/.jpg JPEG/JPG Max Resolution: 8000 × 8000 Min Resolution: 4 x 4 .png Max Resolution: 8000 × 8000 Min Resolution: 4 x 4 56 Android system interface Audio...
Page 51 Check the audio information. Supported audio format (Codec) File Format Audio Codec Supported range .aac Sample Rate: 8K~96KHz Bit Rate: 24K~576Kbps .ape Monkey's Audio Monkey's Audio Sample Rate: Max 48KHz Bit Rate: max 1411Kbps .flac FLAC FLAC Sample Rate: Max 192KHz Bit Rate: max 1411Kbps .m4a...
Page 52 the display and perform any of the functions shown on the screen. Icon Function Adjust the video volume. Play the previous video file. Play/pause the current video file. Play the next audio file. 58 Android system interface Supported video format (Codec) Up to 4K resolution File Codec Extensions...
Page 53 .f4v H.264 3840*2160 30 Fps, 160Mbps .mkv H.264 AAC, 3840*2160 30 Fps, 160Mbps MPEG1/2 H.265 3840*2160 60 Fps, 160Mbps Layer3 Vc-1 1920*1088 30 Fps, 45Mbps .mov H.264 AAC, PCM 3840*2160 30 Fps, 160Mbps H.265 3840*2160 60 Fps, 160Mbps MPEG-4 1920*1088 30 Fps, 50Mbps MJPEG 1920*1080 30 Fps, 150Mbps .mp4...
Page 54 Tap the desired app to launch the app. BenQ Suggests Tap to launch BenQ Suggests. With this application, you can view apps suggested by BenQ for download. Tap the category on the left panel to browse the suggested apps. Tap an app from the selected category to view a basic description of the app.
Page 55 Corporation () Tap to show the suggested apps in the Corporation category. ) Tap to close BenQ Suggests. Exit ( InstaShare Tap to launch InstaShare. With this application, you can mirror the display's screen on your smartphone or tablet for hands-on annotation and mirror the screen of your smartphone or tablet on the display.
Page 56 - Mirror the device’s screen on the display by tapping on your mobile device. 62 Apps - Operate the display by using your mobile device as a remote control. Once connected, any operations on the display or mobile device will also show up on your mobile device and display.
Page 57 1. Tap the option on the left panel and browse and select the desired file, photo, page, or image you want to print. Working with Android OS 63 2. Tap Manage Printers to choose which printer that you want to use. 3.
Page 58 edit a file with WPS Office: 1. Tap Open ( ) on the left panel to browse and open a file located in either the dis play’s internal memory, an external storage device, or cloud storage. 64 Apps 2. Tap the function menu on the top panel to access the file format's various functions. The description below is for a PowerPoint file, the function menus for other file formats will vary.
Page 59 Pen Tap to write, draw, paint or sketch to the slides. ) Tap to start a slide show. Play ( Save As () Tap to save the presentation file on either the display’s internal memory, an external storage device, or cloud storage. ) Tap to undo an action.
Page 60 • After you've signed up, you will receive a verification email. • After you respond to the Email verification, you can begin writing email. 66 Apps Side Tool Bar...
Page 61 Function Description Home () Tap to return to Home interface. Return () Tap to return to previous operation interface. () Tap to switch tasks between recent apps and input sources. SwitchQ Tap to open the floating Floating tool. Annotation Toolbar( ) Tap to enter EZWrite 5.0 software.
Page 62 Saffi How to start using Saffi – BenQ Voice Assistant The BenQ Interactive Flat Panel offers an extra level of flexibility for device control through Voice Assistant. Voice Assistant lets users control the flow of meetings by allowing them to start timers or search the Internet from anywhere in the room.
Page 63 NEXT to proceed. 4. It will then show the instruction for the setup. Follow the instruction on the screen to complete the setup. 5. Download and install Alexa app on your phone. Search Saffi and enable 6. The setup is completed.
Page 64 86" RP6502: 0.372 (H) x 0.372 (V) Pixel pitch (mm) Native resolution RP7502: 0.43 (H) x 0.43 (V) RP8602: 0.4935 (H) x 0.4935 (V) (pixels) 3840 x 2160 (typical) RP7502: 450 (typ) LCD panel RP8602: 400 (typ) RP6502: 350 (typ) Brightness (cd/m Touch Contrast ratio (typical) 1200:1...
Page 65 (type B) x 3 USB (type C) x 1 Control RS-232 x 1 TV Tuner NO Product information 71 Computer NO Video NO Output (L/R) NO Audio Line out (3.5mm) x 1 External speaker out Audio Audio W (Amp) 16W Studio speaker x 2 15W subwoofer x 1 Microphone x 8 RP6502: 3.5A...
Page 66 Android, so access to Google Play™ is not available. APK cannot be installed in the default location unless given permission by the management units. Contact your BenQ dealer for the required support for management permission. Without management permission, installing function won’t work. There is no guarantee that the self-installed APK can function normally.
Page 67 %(=(/ 23(1,1* $&7,9( $5($ 287/,1( 287/,1( %(=(/ 23(1,1* $&7,9( $5($ 7+5($' '(37+ :$// 02817 6&5(:...
Page 68 Unit: mm 74 Product information Dimensions (RP7502) 287/,1( %(=(/ 23(1,1* $&7,9( $5($...
Page 69 287/,1( 7+5($' '(37+...
Page 70 :$// 02817 6&5(: Unit: mm Product information 75 Dimensions (RP8602)
Page 71 %(=(/ 23(1,1* $&7,9( $5($ 287/,1( 287/,1( %(=(/ 23(1,1* $&7,9( $5($ 7+5($' '(37+...
Page 72 :$// 02817 6&5(: Unit: mm 76 Product information Supported input signal resolution Resolution Input source TYPE C HDMI 2.0 640 x 480 @ 60Hz 720 x 400 @ 85Hz 800 x 600 @ 60Hz 1024 x 768 @ 60Hz 1280 x 768 @ 60Hz 1280 x 960 @ 60Hz 1280 x 1024 @ 60Hz 1366 x 768 @ 60Hz...
Page 73 1920 x 1080 @ 60Hz 3840 x 2160 @ 24Hz 3840 x 2160 @ 25Hz 3840 x 2160 @ 30Hz 3840 x 2160 @ 50Hz 3840 x 2160 @ 60Hz 480i (60Hz) 480p (60Hz) 576i (50Hz) 576p (50Hz) 720p (50Hz) 720p (60Hz) 1080i (50Hz) 1080i (60Hz)
Page 74 No picture Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.
Page 75 The remote control • Have you locked the remote control function? Unlock does not work the function and try again. • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. • Check whether remote control is properly being pointed at the display’s remote control sensor window.
Page 76 80 Accessibility Requirements for Rehabilitation Act of 1973, Section 508 Accessibility Requirements for Rehabilitation Act of 1973, Section 508 BenQ's commitment to accessible products allows us to support government in making accessible technology choices. BenQ's displays are compliant with Section 508 guidelines by including the assistive features as below:...
Page 77 • Some models of BenQ's displays contain additional USB ports for connection to more devices such as a special headphone to assist the hearing impaired. • All BenQ displays come with user manuals, which are available on the BenQ's web site (www.BenQ.com). Other types of documents may be available upon requests. • BenQ's customer service provides answers and assistance to all our customers through phone calls, facsimiles, e-mails, or web sites.

This manual is also suitable for:

Rp7502 Rp6502