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NETGEAR DGN1000 - Wireless-N Router With Built-in DSL Modem Setup Manual

Wireless-n 150 adsl2+ modem router
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Download this manual See also: Configuration Manual, User Manual
Wireless-N 150 ADSL2+
Modem Router DGN1000
Setup Manual
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134
September 2009
208-10462-02
v1.0

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Summary of Contents for NETGEAR DGN1000 - Wireless-N Router With Built-in DSL Modem

  • Page 1 Wireless-N 150 ADSL2+ Modem Router DGN1000 Setup Manual NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 September 2009 208-10462-02 v1.0...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.

  • Page 3: Table Of Contents

    Contents Wireless-N 150 ADSL2+ Modem Router DGN1000 Setup Manual Getting to Know Your Wireless Router Unpacking Your New Router ..................... 1 Hardware Features ......................2 Router Front Panel ...................... 2 Router Back Panel ...................... 4 Router Label ........................ 5 Positioning Your Wireless Router ..................5 Installing Your Wireless Modem Router ................
  • Page 4 Power LED is Red ..................... 24 LAN or Internet Port LEDs Not On ................24 Troubleshooting the Web Configuration Interface ............25 Troubleshooting the ISP Connection ................26 ADSL link ........................26 Obtaining an Internet IP Address ................27 Troubleshooting PPPoE or PPPoA ................28 Troubleshooting Internet Browsing ................

  • Page 5: Getting To Know Your Wireless Router

    – Warranty and Support Information If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. Place your router in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers).

  • Page 6: Hardware Features

    Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the LEDs on the front panel. Router Front Panel The wireless modem router front panel shown below contains status LEDs. LAN Ports (1-4) Power Internet...
  • Page 7 You can use the LEDs to verify various conditions.Table 1 describes each LED. Table 1. LED Descriptions Label LED Activity Description Power Solid Green Power is supplied to the router. Solid Red POST (Power-On Self-Test) failure or device malfunction Power is not supplied to the router Factory reset Lights momentarily when the reset button is pressed for 6 seconds, then blinks red three times when released.

  • Page 8: Router Back Panel

    Router Back Panel The back panel of the wireless modem router contains port connections. Figure 2 Viewed from left to right, the rear panel contains the following elements: 1. RJ-11 ADSL port for connecting the wireless modem router to an ADSL line 2.

  • Page 9: Router Label

    Router Label The label on the bottom of the wireless modem router shows the router’s MAC address, serial number, security PIN, and factory default login information. Factory Default Reset. Press for 6 seconds to reset the router to its factory default settings. Figure 3 Positioning Your Wireless Router The wireless modem router lets you access your network from virtually anywhere within the...

  • Page 10: Installing Your Wireless Modem Router

    • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal. Failure to follow these guidelines can result in significant performance degradation or an inability to wirelessly connect to the Internet.
  • Page 11 If you choose to use the manual setup option, for best results, install and set up your router in this order: 1. Install and connect your wireless router to your network (see “Connecting Your Wireless Modem Router” on page 13). 2.

  • Page 12: Installing Your Router Using The Smart Wizard

    You have the configuration information provided by your ISP. Using the Smart Wizard The NETGEAR Smart Wizard takes you through the procedure to connect your router, ADSL microfilters, and PC(s). It then helps you to configure your wireless settings and enable wireless security for your network.

  • Page 13: Accessing Your Router After Installation

    The Smart Wizard guides you through installing your router, connecting your router to the Internet, configuring your wireless network settings, and selecting the optimum security protection for your network. If you choose not to select a security option during installation, you can always access the router’s user interface later to select a security option (see “Accessing Your Router After Installation”...

  • Page 14: Upgrading The Router Firmware

    Firmware Upgrade Assistant screen displays. Click Yes to check for new firmware (recommended). The wireless-N modem router automatically checks the NETGEAR database for a new firmware image file. If no new firmware version is available, the message “No New Firmware Version Available” displays.

  • Page 15: Installing Your Router Manually (Advanced, Mac, And Linux Users)

    Installing Your Router Manually (Advanced, Mac, and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet ADSL service connection through an Internet Service Provider (ISP). •...

  • Page 16: Understanding Adsl Microfilters

    Understanding ADSL Microfilters ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to the telephone lines which create noise in the telephone service. You must use ADSL microfilters to filter out these signals before they reach your telephone. If you purchased the wireless modem router in a country where a microfilter is not included, you must acquire one.

  • Page 17: Connecting Your Wireless Modem Router

    Connecting Your Wireless Modem Router Before you install your wireless modem router, make sure that the Internet Protocol (TCP/IP) Property settings on your computer are set to “automatically obtain an IP address” using DHCP and “Obtain DNS server address automatically.” You can check these settings by looking at the TCP/IP Properties of your Internal Network Connections, which are accessible through the Control Panel of your computer.
  • Page 18 • Two-Line Filter Example. Insert the two-line filter into the phone outlet and connect the phone to the phone line connector (A), as shown in Figure Figure 7 To use a one-line filter with a separate splitter, insert the splitter into the phone outlet, connect the one-line filter to the splitter, and connect the phone to the filter.
  • Page 19 Figure 8 Improperly connecting a filter to your wireless modem router will block your ADSL connection. Connect the Ethernet cable (D) from a wireless modem router LAN port to the Ethernet adapter in your computer, as shown in Figure Connect the power adapter to the wireless modem router and plug it in to a power outlet. Installing Your Router Manually (Advanced, Mac, and Linux Users)

  • Page 20: Verifying Your Connection

    Figure 9 Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC into one of the three remaining LAN ports. Verifying Your Connection Verify that your router is connected correctly by checking the wireless modem router status lights. •...

  • Page 21: Setting Up Your Router For Internet Access

    Setting Up Your Router for Internet Access When configuring your wireless router manually, you must log in to your wireless modem router to set it up initially and to make any changes to your wireless router’s settings later. To access the router: Type http://192.168.0.1 in the address field of your browser, and then click Enter.
  • Page 22 • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. Installing Your Router Manually (Advanced, Mac, and Linux Users)

  • Page 23: Configuring Your Wireless Network

    For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security. NETGEAR strongly recommends that you use wireless security. Indoors, computers can connect over wireless networks at a range of several hundred feet.

  • Page 24: Setting Your Ssid And Wireless Security

    The wireless mode (802.11g/b, or 802.11n) that each wireless adapter supports. • Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports.

  • Page 25: Using Push 'N' Connect (Wps) To Add Wireless Devices

    NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup (WPS) standard. All other Wi-Fi-certified and WPS-capable products should be compatible with NETGEAR products that implement Push 'N' Connect. 1. For a list of other Wi-Fi-certified products available from NETGEAR, go to http://www.wi-fi.org Configuring Your Wireless Network...
  • Page 26 The first method is explained here. For more information on the second method, see the User Manual. If your network consists of WPS capable devices and non-WPS capable devices, NETGEAR suggests that you set up your wireless network and security settings first using the manual or traditional method (see “Setting Your SSID and Wireless Security”...

  • Page 27: Troubleshooting

    Troubleshooting This chapter gives information about troubleshooting your wireless modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning”...

  • Page 28: Power Led Not On

    • Check that you are using the power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. Power LED is Red When the router is turned on, it performs a power-on self test.

  • Page 29: Troubleshooting The Web Configuration Interface

    • Make sure that power is turned on to the connected hub or workstation. • Be sure you are using the correct cable: when connecting the ADSL port, use the cable that was supplied with the wireless modem router. If the Internet LED is still off, this may mean that there is no ADSL service or the cable connected to the ADSL port is bad.

  • Page 30: Troubleshooting The Isp Connection

    • Click the Refresh or Reload button in the Web browser. The changes may have occurred, but the Web browser may be caching the old configuration. Troubleshooting the ISP Connection If your router is unable to access the Internet, you should check the ADSL connection, then the Internet TCP/IP connection.

  • Page 31: Obtaining An Internet Ip Address

    IP address from the ISP. You can determine whether the request was successful using the browser interface. To check the Internet IP address from the browser interface: Launch your browser and select an external site such as http://www.netgear.com. Access the Main Menu of the wireless modem router’s configuration at http://192.168.0.1.

  • Page 32: Troubleshooting Pppoe Or Pppoa

    Troubleshooting PPPoE or PPPoA The PPPoE or PPPoA connection can be debugged as follows: Access the main menu of the router at http://192.168.0.1. Under Maintenance, select Router Status. Click Connection Status. If all of the steps indicate “OK” then your PPPoE or PPPoA connection is up and working. If any of the steps indicates “Failed”, you can attempt to reconnect by clicking Connect.

  • Page 33: Troubleshooting A Tcp/Ip Network Using The Ping Utility

    Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made easy by using the ping utility in your computer. Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly.

  • Page 34: Testing The Path From Your Computer To A Remote Device

    – Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet. Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your PC to a remote device. From the Windows run menu, type: PING -n 10 <IP address>...

  • Page 35: Technical Specifications

    Technical Specifications This appendix provides technical specifications for the wireless modem router. General Specifications Network Protocol and Standards Compatibility Data and Routing Protocols: TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power Adapter North America: 120V, 60 Hz, input...

  • Page 36: Default Configuration

    Interface Specifications LAN: 10BASE-T or 100BASE-Tx, RJ-45 WAN: ADSL, Dual RJ-11, pins 2 and 3 T1.413, G.DMT, G.Lite Default Configuration To reset you router to the default settings, see “Restoring the Default Configuration and Password” on page 30. Your router will return to the factory configuration settings that are shown in the table below.
  • Page 37 Internet) Outbound (communications going out to Enabled (all) the Internet) Source MAC filtering Disabled Wireless Wireless Communication Enabled SSID Name NETGEAR Security Disabled Broadcast SSID Enabled Transmission Speed Auto Country/Region United States (in North America; otherwise, varies by region)

  • Page 38: Related Documents

    Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link ITCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Networking Basics http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Virtual Private Networking Basics http://documentation.netgear.com/reference/enu/vpn/index.htm...

  • Page 39: Registration And Certifications

    Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register. You must register before you can use our telephone support service. Product updates and Web support are always available by going to: http://kbserver.netgear.com/ Setup documentation is available on the CD, on the support website, and on the documentation website...

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